Organization Development and Change
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This document provides an overview of organization development (OD) concepts. It defines OD as a planned process using behavioral science to improve an organization's ability to change and address problems. The document outlines several definitions of OD by different experts. It also describes the history and common practices of OD, such as laboratory training and action research. Finally, it previews the structure of the book, which will cover OD processes, interventions, applications in different fields, and future directions.
Organization Development and Change
- 1. 息2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. CHAPTER General Introduction to Organization Development 1
- 2. 息2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Define and describe the practice and study of organization development (OD). Describe the history and relevance of OD. Distinguish OD and planned change from other forms of organization change. 2
- 3. 息2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Burkes Definition of OD OD is a planned process of change in an organizations culture through the utilization of behavioral science technology, research, and theory. 3
- 4. 息2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Frenchs Definition of OD OD refers to a long-range effort to improve an organizations problem-solving capabilities and its ability to cope with changes in its external environment with the help of external or internal behavioral- scientist consultants. 4
- 5. 息2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Beckhards Definition of OD OD is an effort (1) planned, (2) organization- wide, and (3) managed from the top, to (4) increase organization effectiveness and health through (5) planned interventions in the organizations processes, using behavioral science knowledge. 5
- 6. 息2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Beers Definition of OD OD is a system-wide process of data collection, diagnosis, action planning, intervention, and evaluation aimed at: (1) Enhancing congruence between organizational structure, process, strategy, people, and culture (2) Developing new and creative organizational solutions (3) Developing the organizations self-renewing capacity. It occurs through collaboration of organizational members working with a change agent using behavioral science theory, research, and technology 6
- 7. 息2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Organization Development is... a system-wide application and transfer of behavioral science knowledge to the planned development, improvement, and reinforcement of the strategies, structures, and processes that lead to organization effectiveness. 7
- 8. 息2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Five Stems of OD Practice 8 1950 1960 1970 1980 1990 2000 Today CurrentPractice Laboratory Training Action Research/Survey Feedback Normative Approaches Quality of Work Life Strategic Change
- 9. 息2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Entering & Contracting (Chapter 4) Diagnosing (Chapter 5) Collecting, Analyzing, and Feeding Back Diagnostic Information (Chapter 6) Designing Interventions (Chapter 7) Managing Change (Chapter 8) Evaluating and Institutionalizing OD Interventions (Chapter 9) Overview of the Book 9 Part 1: Overview of the Book The Nature of Planned Change The OD Practitioner (Chapter 2) (Chapter 3) Part 2: The Process of Organization Development
- 10. 息2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Overview of the Book 10 Part 3: Human Process Interventions Interpersonal and Group Process Approaches (Chapter 10) Organization Process Approaches (Chapter 11) Part 4: Technostructural Interventions Restructuring Organizations (Chapter 12) Employee Involvement (Chapter 13) Work Design (Chapter 14) Part 5: Human Resource Management Interventions Performance Management (Chapter 15) Developing Talent (Chapter 16) Managing Workforce Diversity and Wellness (Chapter 17) Part 6: Strategic Change Interventions Transformational Change (Chapter 18) Continuous Change (Chapter 19) Transorganizational Change (Chapter 20) Organization Development for Economic, Ecological and Social Outcomes (Chapter 21) OD in Health Care, School Systems, the Public Sector, and Family-Owned Businesses (Chapter 22) Future Directions in Organization Development (Chapter 23) Part 7: Special Applications of Organization Development