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29 June 2015際際滷 no. 1CENFINBPOLT
Approve Waivers
Order to Cash
29 June 2015際際滷 no. 2CENFINBPOLT
At the end of this course, you will be able to;
 Describe the High Level CXED Sales Order Process
 CXED Waiver using Template
Objectives
29 June 2015際際滷 no. 3CENFINBPOLT
 Introduction
 Describe the High Level CXED Sales Order Process
CXED Interface to FACT
Partner Determination logic
 CXED Waiver using Template
Background on waiver solution
Waiver procedure
Processing waivers in system
Agenda
Contd.
29 June 2015際際滷 no. 4CENFINBPOLT
Introduction
Interface SO Creation
CXED FILING
TASKS CLOSED
CUSTOMER
OPEN ITEMS
INTERFACE
BILLING
DOCUMENT
MARS FILING
PRICING IN
GCSS
MANUAL / DUE
CALCULATION
IN CXED
AUTOMATIC SO
CREATION /
UPDATE
29 June 2015際際滷 no. 5CENFINBPOLT
Introduction
Create Sales Order Item
Item
Item
Header
Characteristics of SO
29 June 2015際際滷 no. 6CENFINBPOLT
TYPES OF SALES ORDER - Principle
The Sales Order Type used for Liner:
ZO06 - GCSS Sales Order
ZO07  CXED Sales Order
ZO08  Manual Sales Order
In System on the basis of this you can identify the type of SO
GCSS
(Freight)
ZO06
CXED
(DET & DEM)
ZO07
Manual
Sales Order
ZO08
Create
Sales Order
Create &
Issue Billing
Document
29 June 2015際際滷 no. 7CENFINBPOLT
Display Sales Order
Display Sales Order Story
Meet Selma
She works as OTC Supervisor in GSC.
She has task at hand to train the new Users joining in her Team. She is with the viewpoint that the users first should be
trained to understand the logic of the process and then show them the actual system.
Kapil has recently joined in the company and he has been assigned the CXED Sales Order Handler Profile. He will
undergo training in Selma's Team
She first tells Kapil about the display of Sales order and what all one can see in there. What are fields that a Sales order
comprise of and where all the data goes and sits in various tabs, then she helps him relate the details with the logic he
has learned so far about the SO.
Kapil likes that approach and he learns the theory and then it becomes very easy for him when he actually goes into the
system and relates it.
29 June 2015際際滷 no. 9CENFINBPOLT
Display Sales Order
Sales
Order
Display
Header
Details
B/L
Number
SO
Number
Line Item
Details
Header Details
Charge Details
Payment Terms
Partners
Pricing Date
VES/VOY Data
Billing Date
Text
Configuration
Equipment
Cargo
Service
Location
Terminal
Truck
Vessel
29 June 2015際際滷 no. 10CENFINBPOLT
Display Sales Order
LINE ITEM IN
FACT
BILLING
DOCUMENT
CXED SO IN
FACT
Display Sales Order
OPEN THE
DISPLAY
VIEW HEADER
DETAILS
VIEW LINE ITEM
DETAILS
CXED
CALCULATION
DUE/MANUAL
29 June 2015際際滷 no. 11CENFINBPOLT
Display Sales Order
VIEW LINE ITEM
DETAILS
VIWE HEADER
DETAILS
VIEW HEADER DETAILS
OPEN THE SO
GO TO VARIOUS
TABS
VIEW DETAILS
OPEN THE
DISPLAY
SCREEN
29 June 2015際際滷 no. 12CENFINBPOLT
Display Sales Order
VIEW LINE ITEM
DETAILS
VIWE HEADER
DETAILS
VIEW LINE ITEM DETAILS
OPEN THE SO
GO TO VARIOUS
TABS
VIEW DETAILS
OPEN THE
DISPLAY
SCREEN
29 June 2015際際滷 no. 13CENFINBPOLT
Waiver Procedure
29 June 2015際際滷 no. 14CENFINBPOLT
Waiver Procedure - Background
Reasons for waiver  Usage field
(Sales A)
A: Act. Loc. Change
B: No Waiver
C: Service Failure
D: Commercial Waiver
F: Technical Error
G: Interface Error
H: Non-programmable deal
I: Other Waiver
System Calculation Limitations
Unjustified Calculation Due to Service Failure
Commercial Reason
CXED Waivers
29 June 2015際際滷 no. 15CENFINBPOLT
Waiver Procedure - Steps
Decision to perform Waiver
Prepare Supporting Documentation
Check issues billing docs and cancel relevant
Update and Upload the Template
Approve the Waiver
Issue New Billing Document
29 June 2015際際滷 no. 16CENFINBPOLT
Waiver Procedure  Meta Process
DECISION ON
WAIVER
CREATION
DONE
WAIVER PROCEDURE
CREATE WAIVER
PREPARE
SUPPORTING
DOCUMENTS
APPROVE
WAIVER
ISSUE NEW
BILLING
DOCUMENT
29 June 2015際際滷 no. 17CENFINBPOLT
Waiver Procedure
CREATE WAIVER STORY
Meet Sagar
He is working as CXED SO handler and also involved in Creating waiver for customers
He has to create the waivers in FACT. He approaches his super use to request him the new Waiver upload functionality
in SAP
His Super User Nilu shows him the functionality from there on Sagar uses the template.
29 June 2015際際滷 no. 19CENFINBPOLT
Waiver Procedure
CXED Amount
Waiver
Amount
Act. Loc. Change
No Waiver
Service Failure
Commercial Waiver
Technical Error
Interface Error
Non-programmable deal
Other Waiver
= New Invoice
-
29 June 2015際際滷 no. 20CENFINBPOLT
Create Waiver Procedure
CHECK FOR
ISSUED BILLING
DOCUMENTS
CANCEL
BILLING
DOCUMENT
UPDATE
WAIVER
TEMPLATE
UPLOAD
WAIVER
TEMPLATE
DECISION ON
WAIVER
CREATION
DONE
CREATE WAIVER
PREPARE
SUPPORTING
DOCUMENTS
APPROVE
WAIVER
ISSUE NEW
BILLING
DOCUMENT
CREATE WAIVER
29 June 2015際際滷 no. 21CENFINBPOLT
Approve Waiver Procedure
DECISION ON
WAIVER
CREATION
DONE
CREATE WAIVER
PREPARE
SUPPORTING
DOCUMENTS
APPROVE
WAIVER
ISSUE NEW
BILLING
DOCUMENT
APPROVE WAIVER
OPEN THE
APPROVE
OPTION
CLICK APPROVE
SELECT THE
LINE
29 June 2015際際滷 no. 22CENFINBPOLT
Approve Waiver Procedure
DECISION ON
WAIVER
CREATION
DONE
CREATE WAIVER
PREPARE
SUPPORTING
DOCUMENTS
APPROVE
WAIVER
ISSUE NEW
BILLING
DOCUMENT
Issue New Billing
Document
UPDATE THE
HEADER
DETAILS
EXECUTE THE
TASK
LIST
GENERATED
SELECT THE
RELEVANT DOC
SAVE THE
DOCUMENT
29 June 2015際際滷 no. 23CENFINBPOLT
THANKS

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Otc 1550 approve waivers

  • 1. 29 June 2015際際滷 no. 1CENFINBPOLT Approve Waivers Order to Cash
  • 2. 29 June 2015際際滷 no. 2CENFINBPOLT At the end of this course, you will be able to; Describe the High Level CXED Sales Order Process CXED Waiver using Template Objectives
  • 3. 29 June 2015際際滷 no. 3CENFINBPOLT Introduction Describe the High Level CXED Sales Order Process CXED Interface to FACT Partner Determination logic CXED Waiver using Template Background on waiver solution Waiver procedure Processing waivers in system Agenda Contd.
  • 4. 29 June 2015際際滷 no. 4CENFINBPOLT Introduction Interface SO Creation CXED FILING TASKS CLOSED CUSTOMER OPEN ITEMS INTERFACE BILLING DOCUMENT MARS FILING PRICING IN GCSS MANUAL / DUE CALCULATION IN CXED AUTOMATIC SO CREATION / UPDATE
  • 5. 29 June 2015際際滷 no. 5CENFINBPOLT Introduction Create Sales Order Item Item Item Header Characteristics of SO
  • 6. 29 June 2015際際滷 no. 6CENFINBPOLT TYPES OF SALES ORDER - Principle The Sales Order Type used for Liner: ZO06 - GCSS Sales Order ZO07 CXED Sales Order ZO08 Manual Sales Order In System on the basis of this you can identify the type of SO GCSS (Freight) ZO06 CXED (DET & DEM) ZO07 Manual Sales Order ZO08 Create Sales Order Create & Issue Billing Document
  • 7. 29 June 2015際際滷 no. 7CENFINBPOLT Display Sales Order Display Sales Order Story Meet Selma She works as OTC Supervisor in GSC. She has task at hand to train the new Users joining in her Team. She is with the viewpoint that the users first should be trained to understand the logic of the process and then show them the actual system. Kapil has recently joined in the company and he has been assigned the CXED Sales Order Handler Profile. He will undergo training in Selma's Team She first tells Kapil about the display of Sales order and what all one can see in there. What are fields that a Sales order comprise of and where all the data goes and sits in various tabs, then she helps him relate the details with the logic he has learned so far about the SO. Kapil likes that approach and he learns the theory and then it becomes very easy for him when he actually goes into the system and relates it.
  • 8. 29 June 2015際際滷 no. 9CENFINBPOLT Display Sales Order Sales Order Display Header Details B/L Number SO Number Line Item Details Header Details Charge Details Payment Terms Partners Pricing Date VES/VOY Data Billing Date Text Configuration Equipment Cargo Service Location Terminal Truck Vessel
  • 9. 29 June 2015際際滷 no. 10CENFINBPOLT Display Sales Order LINE ITEM IN FACT BILLING DOCUMENT CXED SO IN FACT Display Sales Order OPEN THE DISPLAY VIEW HEADER DETAILS VIEW LINE ITEM DETAILS CXED CALCULATION DUE/MANUAL
  • 10. 29 June 2015際際滷 no. 11CENFINBPOLT Display Sales Order VIEW LINE ITEM DETAILS VIWE HEADER DETAILS VIEW HEADER DETAILS OPEN THE SO GO TO VARIOUS TABS VIEW DETAILS OPEN THE DISPLAY SCREEN
  • 11. 29 June 2015際際滷 no. 12CENFINBPOLT Display Sales Order VIEW LINE ITEM DETAILS VIWE HEADER DETAILS VIEW LINE ITEM DETAILS OPEN THE SO GO TO VARIOUS TABS VIEW DETAILS OPEN THE DISPLAY SCREEN
  • 12. 29 June 2015際際滷 no. 13CENFINBPOLT Waiver Procedure
  • 13. 29 June 2015際際滷 no. 14CENFINBPOLT Waiver Procedure - Background Reasons for waiver Usage field (Sales A) A: Act. Loc. Change B: No Waiver C: Service Failure D: Commercial Waiver F: Technical Error G: Interface Error H: Non-programmable deal I: Other Waiver System Calculation Limitations Unjustified Calculation Due to Service Failure Commercial Reason CXED Waivers
  • 14. 29 June 2015際際滷 no. 15CENFINBPOLT Waiver Procedure - Steps Decision to perform Waiver Prepare Supporting Documentation Check issues billing docs and cancel relevant Update and Upload the Template Approve the Waiver Issue New Billing Document
  • 15. 29 June 2015際際滷 no. 16CENFINBPOLT Waiver Procedure Meta Process DECISION ON WAIVER CREATION DONE WAIVER PROCEDURE CREATE WAIVER PREPARE SUPPORTING DOCUMENTS APPROVE WAIVER ISSUE NEW BILLING DOCUMENT
  • 16. 29 June 2015際際滷 no. 17CENFINBPOLT Waiver Procedure CREATE WAIVER STORY Meet Sagar He is working as CXED SO handler and also involved in Creating waiver for customers He has to create the waivers in FACT. He approaches his super use to request him the new Waiver upload functionality in SAP His Super User Nilu shows him the functionality from there on Sagar uses the template.
  • 17. 29 June 2015際際滷 no. 19CENFINBPOLT Waiver Procedure CXED Amount Waiver Amount Act. Loc. Change No Waiver Service Failure Commercial Waiver Technical Error Interface Error Non-programmable deal Other Waiver = New Invoice -
  • 18. 29 June 2015際際滷 no. 20CENFINBPOLT Create Waiver Procedure CHECK FOR ISSUED BILLING DOCUMENTS CANCEL BILLING DOCUMENT UPDATE WAIVER TEMPLATE UPLOAD WAIVER TEMPLATE DECISION ON WAIVER CREATION DONE CREATE WAIVER PREPARE SUPPORTING DOCUMENTS APPROVE WAIVER ISSUE NEW BILLING DOCUMENT CREATE WAIVER
  • 19. 29 June 2015際際滷 no. 21CENFINBPOLT Approve Waiver Procedure DECISION ON WAIVER CREATION DONE CREATE WAIVER PREPARE SUPPORTING DOCUMENTS APPROVE WAIVER ISSUE NEW BILLING DOCUMENT APPROVE WAIVER OPEN THE APPROVE OPTION CLICK APPROVE SELECT THE LINE
  • 20. 29 June 2015際際滷 no. 22CENFINBPOLT Approve Waiver Procedure DECISION ON WAIVER CREATION DONE CREATE WAIVER PREPARE SUPPORTING DOCUMENTS APPROVE WAIVER ISSUE NEW BILLING DOCUMENT Issue New Billing Document UPDATE THE HEADER DETAILS EXECUTE THE TASK LIST GENERATED SELECT THE RELEVANT DOC SAVE THE DOCUMENT
  • 21. 29 June 2015際際滷 no. 23CENFINBPOLT THANKS

Editor's Notes

  • #2: Alternative title slide
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  • #5: Liner Companies - Design Decision One Company Code each for Maersk Line, SCL and MCC globally Sales > Sales pricing and contracts held in MARS > Sales Order created for all income > Interface from GSCC and CXED to FACT for creation of Sales Order > FACT handles invoicing process, whereas invoice changes to come from GCSS and CXED respectively
  • #6: Characteristics of SO Sales Order Process - Composition of Sales Order > A Sales Order is made up of a header and one or more items > Most data applies to both header and item level.
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  • #15: CXED does not cater for processing waivers, waivers need to be performed in FACT. When a waiver is uploaded, the line item will be marked blocked for billing Waiver Block Reason for waiver is mandatory to be specified for future reporting and analysis When the waiver is approved, the block will be removed from the line item In case of a full waiver (SO net value = 0), a warning will be displayed and reason for rejection will automatically be Y9 Conditions: can be found in the SO (Line Item Conditions) Z002: Absolute Discount Z003: Absolute Surcharge Z091: Adjustment Z092: Correction
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  • #22: The approval step is done by a different user profile!
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