This document discusses Computer Sciences Corporation (CSC), a global IT services company. It provides information on CSC's size and scale, including 96,000 employees operating in 70 countries, $15.8 billion in annual revenue, and ranking #162 on the Fortune 500. It also outlines CSC's key service offerings such as cloud, cybersecurity, applications services, and infrastructure services. Additionally, it shows CSC's global presence and delivery capabilities through its various service centers, data centers, and delivery centers located around the world.
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Oviedo 2012 mesa redonda facultad de economía y empresa
2. WHO WE ARE
96,000
#162
A GLOBAL IT
POWERHOUSE
$15.8B
50+
100+
Managed Services Sector | SPAIN
EMPLOYEES OPERATING
IN 70 COUNTRIES
RANKING ON THE
FORTUNE 500 FOR 2012
GLOBAL IT
SERVICES POWERHOUSE
YEARS OF INNOVATION
GLOBAL ALLIANCES
WITH BEST-IN-BREED
PARTNERS
AUGUST 2011 2
3. WHAT WE DO
Leading Next-Gen Technology Offerings
Solutions
Big Data &
Analytics
Cloud
Business Process
Services and
Outsourcing
Applications
Services
Cybersecurity
Software
and IP
Infrastructure
Services
Consulting
INDUSTRY EXPERTISE
Industries
Energy
and Natural
Resources
Financial
Services
Managed Services Sector | SPAIN
Healthcare
Manufacturing
Public
Sector
Technology
and
Consumer
Services
Travel
and
Transportation
AUGUST 2011
4. HOW WE DELIVER
Global Scale and Reach
UK
8,000 Employees
Germany
3,000 Employees
United States
Australia
40,000 Employees
3,000 Employees
Service Centers (33)
(Includes Services Desk Locations and
Business Process Services/Outsourcing Centers)
India
23,000 Employees
Data Centers (34)
Delivery Centers (24)
CSC has a presence in more than 70 countries
Managed Services Sector | SPAIN
AUGUST 2011
5. Un certificado Global para una CSC Global
Países con delegación CSC
dentro del Programa
Managed Services Sector | SPAIN
Países con delegación CSC
AUGUST 2011
6. Las busqueda de la Calidad
Menos detalles
Estandares
ITIL
PMI/PRINCE
COBIT
EFQM
…
ISO 9001
ISO 20.000
ISO 27.001
CMMi
…
Marcos de Trabajo
y Buenas Practicas
Políticas
Organización
Procesos
Procedimientos
Mas detalles
Managed Services Sector | SPAIN
Mejora Continua
Lean/Six Sigma
…
Instrucciones de
Trabajo
AUGUST 2011
7. ITIL
ISO 9001:2000 ISO 20000
ManagementService Delivery
Systems
ISO 27001
Security
Management
Los estándares y buenas practicas están “convergiendo”, y tienen áreas y requisitos
comunes. Identificando dichas aéreas comunes puedes:
•Comprobar una vez - Asegurar varios estandares
•Perserguir la Calidad “Total”
•Ser eficaz y eficiente
Managed Services Sector | SPAIN
AUGUST 2011