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Mesa Redonda
Facultad de Economía y
Empresa
Diego Garcia Garcia
December 2012
WHO WE ARE

96,000
#162

A GLOBAL IT
POWERHOUSE

$15.8B
50+
100+

Managed Services Sector | SPAIN

EMPLOYEES OPERATING
IN 70 COUNTRIES

RANKING ON THE
FORTUNE 500 FOR 2012

GLOBAL IT
SERVICES POWERHOUSE

YEARS OF INNOVATION

GLOBAL ALLIANCES
WITH BEST-IN-BREED
PARTNERS

AUGUST 2011 2
WHAT WE DO

Leading Next-Gen Technology Offerings
Solutions

Big Data &
Analytics

Cloud

Business Process
Services and
Outsourcing

Applications
Services

Cybersecurity

Software
and IP

Infrastructure
Services

Consulting

INDUSTRY EXPERTISE

Industries

Energy
and Natural
Resources

Financial
Services

Managed Services Sector | SPAIN

Healthcare

Manufacturing

Public
Sector

Technology
and
Consumer
Services

Travel
and
Transportation

AUGUST 2011
HOW WE DELIVER

Global Scale and Reach
UK
8,000 Employees

Germany
3,000 Employees

United States

Australia

40,000 Employees

3,000 Employees

Service Centers (33)
(Includes Services Desk Locations and
Business Process Services/Outsourcing Centers)

India
23,000 Employees

Data Centers (34)
Delivery Centers (24)

CSC has a presence in more than 70 countries

Managed Services Sector | SPAIN

AUGUST 2011
Un certificado Global para una CSC Global

Países con delegación CSC
dentro del Programa

Managed Services Sector | SPAIN

Países con delegación CSC

AUGUST 2011
Las busqueda de la Calidad
Menos detalles

Estandares
ITIL
PMI/PRINCE
COBIT
EFQM
…

ISO 9001
ISO 20.000
ISO 27.001
CMMi
…

Marcos de Trabajo
y Buenas Practicas
Políticas

Organización

Procesos
Procedimientos

Mas detalles

Managed Services Sector | SPAIN

Mejora Continua
Lean/Six Sigma
…

Instrucciones de
Trabajo

AUGUST 2011
ITIL
ISO 9001:2000 ISO 20000
ManagementService Delivery
Systems
ISO 27001
Security
Management



Los estándares y buenas practicas están “convergiendo”, y tienen áreas y requisitos
comunes. Identificando dichas aéreas comunes puedes:
•Comprobar una vez - Asegurar varios estandares
•Perserguir la Calidad “Total”
•Ser eficaz y eficiente

Managed Services Sector | SPAIN

AUGUST 2011
¡Muchas gracias!

Contacto:

Diego Garcia Garcia
Computer Sciences Corporation (CSC)
dgarciagarci@csc.com

Managed Services Sector | SPAIN

AUGUST 2011
Oviedo 2012   mesa redonda facultad de economía y empresa

More Related Content

Oviedo 2012 mesa redonda facultad de economía y empresa

  • 1. Mesa Redonda Facultad de Economía y Empresa Diego Garcia Garcia December 2012
  • 2. WHO WE ARE 96,000 #162 A GLOBAL IT POWERHOUSE $15.8B 50+ 100+ Managed Services Sector | SPAIN EMPLOYEES OPERATING IN 70 COUNTRIES RANKING ON THE FORTUNE 500 FOR 2012 GLOBAL IT SERVICES POWERHOUSE YEARS OF INNOVATION GLOBAL ALLIANCES WITH BEST-IN-BREED PARTNERS AUGUST 2011 2
  • 3. WHAT WE DO Leading Next-Gen Technology Offerings Solutions Big Data & Analytics Cloud Business Process Services and Outsourcing Applications Services Cybersecurity Software and IP Infrastructure Services Consulting INDUSTRY EXPERTISE Industries Energy and Natural Resources Financial Services Managed Services Sector | SPAIN Healthcare Manufacturing Public Sector Technology and Consumer Services Travel and Transportation AUGUST 2011
  • 4. HOW WE DELIVER Global Scale and Reach UK 8,000 Employees Germany 3,000 Employees United States Australia 40,000 Employees 3,000 Employees Service Centers (33) (Includes Services Desk Locations and Business Process Services/Outsourcing Centers) India 23,000 Employees Data Centers (34) Delivery Centers (24) CSC has a presence in more than 70 countries Managed Services Sector | SPAIN AUGUST 2011
  • 5. Un certificado Global para una CSC Global Países con delegación CSC dentro del Programa Managed Services Sector | SPAIN Países con delegación CSC AUGUST 2011
  • 6. Las busqueda de la Calidad Menos detalles Estandares ITIL PMI/PRINCE COBIT EFQM … ISO 9001 ISO 20.000 ISO 27.001 CMMi … Marcos de Trabajo y Buenas Practicas Políticas Organización Procesos Procedimientos Mas detalles Managed Services Sector | SPAIN Mejora Continua Lean/Six Sigma … Instrucciones de Trabajo AUGUST 2011
  • 7. ITIL ISO 9001:2000 ISO 20000 ManagementService Delivery Systems ISO 27001 Security Management  Los estándares y buenas practicas están “convergiendo”, y tienen áreas y requisitos comunes. Identificando dichas aéreas comunes puedes: •Comprobar una vez - Asegurar varios estandares •Perserguir la Calidad “Total” •Ser eficaz y eficiente Managed Services Sector | SPAIN AUGUST 2011
  • 8. ¡Muchas gracias! Contacto: Diego Garcia Garcia Computer Sciences Corporation (CSC) dgarciagarci@csc.com Managed Services Sector | SPAIN AUGUST 2011