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CASE STUDY ON PALACE ON WHEEL




     Presented by.
       MAHAVEER MEHTA.
            JAIN COLLEGE
             BANGALORE.
Palce on wheels.
SUMMARY
Launched in 1976by GOI.
Introduced in the year 1982.
The trip is a package tour.
The schedule route.
It is a journey worthy of kings.
The 14th coaches.
Each coach is duplicated in the form of
palaces
2 restaurant cum kitchen.
Bar cum lounge with 4 service car.
Library facility.
CONTD

It is a fully Air conditioned
Separate Coach
The Train also Has common dining room.
The Cost per ticket is around 25,000.
India consumer can pay is Rupees
Foreign tourist can pay is Dollar ($).
Souvenirs have antique finish.
Palace coverage : Jodhpur, Jaipur
, Udaipur , Jaisalmer Delhi, Agra and
many more
Theoretical background.

Restaurants : The Maharaja" and "The
Maharani"
ATM/and Satellite Phone
Accommodation
Medical
Lounge.
Theoretical background



Physical Evidence.
  EXTERIOR.
  INTERIOR.
Service scape.

Other tangibles.
Uniforms
Stationary
Utensils
Ticket
food
What are the salient features of the physical
evidence provided by Palace- On- Wheels

Kingdom like ambiance.(kota, Jaipur, udaipur,
jaisalmer etc.)
Cream saloons.
Embellished with intricate designs.
Hotels and restaurants.(Five star)
Museums.
Telephone, refrigerator, television.
Contd..
Bedroom
Dinning hall
Drawing room.
Palce on wheels.
Which five elements of service
scape are important.
Layout & lounge.
Air temperature.
Uniforms.
Food & cutlaries.
Equipments.
Suggestion for improving service quality to
make it memorable for foreign tourist.
Increase number of days.
Increase in destination spots.
Increase the no of trains.
Need to enhance facilities for children's.
Enlarge the cabin size.
Hygienic part need to be taken into
consideration.
Vibrations and sound needs to be taken
care.
Contd..
Music and video presentation needs
to be improved.
Regular checkup needs to be
carried.(repair and maintenance).
Senior citizens needs to be given
special attention.
Neat and clean railway station shall
have a good impact on foreign tourist.
Preparation of promotional message copy
 .
Atithi devo bhava
 Creating awareness through.
 Company websites.
 Social media.
 Youtube
 Blogging.
 Coupons
                                          16
Message copy.
Heritage of Rajasthan.
Site seeing.
Culture of rajwada.
And many more.
These are the true flavors of Rajasthan which
can be seen through a wonder piece i.e PALACE
ON WHEELS supported by GOI and Rajasthan
Govt .for more details log in to our
website:https:// www.palaceonwheels.net.
Palce on wheels.

More Related Content

Palce on wheels.

  • 1. CASE STUDY ON PALACE ON WHEEL Presented by. MAHAVEER MEHTA. JAIN COLLEGE BANGALORE.
  • 3. SUMMARY Launched in 1976by GOI. Introduced in the year 1982. The trip is a package tour. The schedule route. It is a journey worthy of kings.
  • 4. The 14th coaches. Each coach is duplicated in the form of palaces 2 restaurant cum kitchen. Bar cum lounge with 4 service car. Library facility.
  • 5. CONTD It is a fully Air conditioned Separate Coach The Train also Has common dining room. The Cost per ticket is around 25,000.
  • 6. India consumer can pay is Rupees Foreign tourist can pay is Dollar ($). Souvenirs have antique finish. Palace coverage : Jodhpur, Jaipur , Udaipur , Jaisalmer Delhi, Agra and many more
  • 7. Theoretical background. Restaurants : The Maharaja" and "The Maharani" ATM/and Satellite Phone Accommodation Medical Lounge.
  • 10. What are the salient features of the physical evidence provided by Palace- On- Wheels Kingdom like ambiance.(kota, Jaipur, udaipur, jaisalmer etc.) Cream saloons. Embellished with intricate designs. Hotels and restaurants.(Five star) Museums. Telephone, refrigerator, television.
  • 13. Which five elements of service scape are important. Layout & lounge. Air temperature. Uniforms. Food & cutlaries. Equipments.
  • 14. Suggestion for improving service quality to make it memorable for foreign tourist. Increase number of days. Increase in destination spots. Increase the no of trains. Need to enhance facilities for children's. Enlarge the cabin size. Hygienic part need to be taken into consideration. Vibrations and sound needs to be taken care.
  • 15. Contd.. Music and video presentation needs to be improved. Regular checkup needs to be carried.(repair and maintenance). Senior citizens needs to be given special attention. Neat and clean railway station shall have a good impact on foreign tourist.
  • 16. Preparation of promotional message copy . Atithi devo bhava Creating awareness through. Company websites. Social media. Youtube Blogging. Coupons 16
  • 17. Message copy. Heritage of Rajasthan. Site seeing. Culture of rajwada. And many more. These are the true flavors of Rajasthan which can be seen through a wonder piece i.e PALACE ON WHEELS supported by GOI and Rajasthan Govt .for more details log in to our website:https:// www.palaceonwheels.net.

Editor's Notes

  • #11: Intricate-complete.