Find out how the parking industry is using social media to enhance customer service techniques, communicate in real time with their staff and run their business more efficiently.
2. Todays Discussion
Overview
Why should I use social media?
Top social networking tools
How can it be useful in the parking industry?
Tips and tricks to make your social life easier
and help grow your network
8. What do I talk about?
Provide updates or tweet on items of interest to your
network include links to relevant articles, blog information,
current events
Pose appropriate questions and answer questions from those you
follow
Participate on a regular basis to provide value to those in your
network and keep the conversation going
9. How can it be useful in the parking industry?
Recruitment
To build stronger relationships
o Customers
o Staff
o Industry contacts
o Vendors/suppliers
To provide information/emergency
updates
o Customers
o Staff
10. Any way to make my social life easier?
Contacts manager
Cross posting to multiple sites
Mobile accessibility
Useful third-party apps