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Customer Driven Testing(CDT)
張崑
hqw621hqw@gmail.com
上次谈到颁2叠2颁的测试…
How?
第三方
測試
企業 客戶
從測試角度來看…誰是專家?
第三方
測試
從測試角度來看…第三方是專家?
第三方
測試
企業 客戶
從系統動線來看…誰是專家?
谁设计的谁就是专家!
企業
從系統動線來看…企業是專家?
無論企業是自行或是委外開發…在開發的當下
就已經有初步UI/UX的概念融合在系統開發中!
So…
what is Customer Driven?
example1
浅谈测试笔补谤迟2
在这个网站…怎麼买一本书?
你可能會這樣想…
註冊+登入+購買+結帳
(這種是新客戶的行為)
有沒有可能這樣?
登入+型錄+購買+結帳
(這種是舊客戶的行為)
還有沒有可能這樣?
型錄+登入+購買+結帳
(這種可能從mail連結而來的行為)
这些不同的动线早在开发就被考虑到了…这叫鲍齿
这些不同的动线早在开发就被考虑到了…这叫鲍齿
But…
? 如果型錄載入太慢會不會提升跳脫率?
? 如果登入太慢會不會減少購買意願?
? 如果購買流程太繁瑣(步驟太多)…
會不會減少下單意願?
这些不同的动线早在开发就被考虑到了…这叫鲍齿
UX可以有數據化
的驗證和驗測…
what we do 颈蝉…
第三方
測試
企業 客戶
多情境的測試系統流程動線(C2B)
回饋企業不同流程數據結果(B2C)
第三方
測試
企業 客戶
多情境的測試系統流程動線(C2B)
回饋企業不同流程數據結果(B2C)
again…
C2B2C testing
卖的是叠2颁的服务
卖的是叠2颁的服务
從C2B的角度驅動
customer-driven testing(CDT)
next issue:
業界UI十大測試準則解構!

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浅谈测试笔补谤迟2