PCCW Teleservics Overview

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PCCW Teleservices (US), Inc. provides contact center and outsourcing services with multi-channel capabilities including voice, email, chat, and social media. They employ over 2,000 agents across locations in the Philippines and South America to deliver services in multiple languages 24/7. PCCW utilizes world class technology that provides flexibility alongside strong security protections and monitors agent talent and quality to ensure top customer service.

PCCW TELESERVICES (US), INC.
Contact Center and Outsourcing Services Overview

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PCCW Teleservices (US), Inc.

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Multi-Channel Capabilities

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Talent & Quality Monitoring

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World Class Technology

Technological FLEXIBILITY with the STRENGTH of security for peace of mind

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Certification & Accolades

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The Right Choice

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