Performance and Passion: Creating New Connections
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John Hagel, The Power of Pull and Co-Chairman, Center for the Edge, Deloitte & Touche's Keynote presentaion from Enterprise 2.0 Conference in Boston on June 21, 2011. The successful transition to Enterprise 2.0 hinges on explicitly tying social software deployments to performance metrics that matter. But these metrics have an even more powerful, second-order effect: they foster passion among participants in ways that accelerate learning and performance improvement. Weaving together performance and passion gives companies a significant advantage in a world of steadily increasing economic pressure.
Performance and Passion: Creating New Connections
- 1. 1
- 2. What problem are you trying to solve? 2
- 3. Sharing, connecting, & the revolution in Tunisia. But not business value. 3
- 4. 3 examples Real problems & how to solve them. 4
- 5. Help me get better at key roles. 5
- 7. Communities 20.0 15.0 10.0 5.0 0 Aug Nov Feb May Aug 7
- 8. Members 5000.0 3750.0 2500.0 1250.0 0 Aug Nov Feb May Aug 8
- 9. 5 divisions preparing to launch 30+ more communities 9
- 10. Help us get through compliance. Businesses Help us avoid Compliance surprises. 10
- 11. 2 DB Social Media Council 11
- 12. Share best practices Businesses + Shape central services Compliance 12
- 13. Simpler process Better-quali鍖ed projects Cheaper to do things right, once 13
- 14. Help us work better. 14
- 15. 3 An Enterprise Platform + Center of Excellence + Collaboration Community 15
- 16. 1 portal 20 communities 100 teams 1000 answers 16
- 17. $10+ million 1000 man-days 25% email/meetings 50% service calls 17
- 18. Employee engagement Role pro鍖ciency Business examples 18
- 19. Don兵t just retweet the revolution. 19
- 20. Change the work. 20