performance management- work place stress.pptx
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Work place privacy involves balancing an employee's privacy rights with an employer's interests in monitoring workers. While employees are entitled to some level of privacy at work, employers argue that electronic surveillance and monitoring of emails, phone calls, internet usage and other activities can help improve productivity, identify theft or damage, and reduce conflicts. However, extensive monitoring can also infringe on individual privacy rights. There is no clear consensus on where to draw the line between these competing interests.
performance management- work place stress.pptx
- 1. Work Place Privacy Work place Privacy can be defined as Freedom for employees from unauthorized intrusion from the employers or the general right of the Individual to be let alone. Privacy at home or at our place is of course different from the one at our work place. Work place is common to many other people and obviously owned and controlled by other people. But still, there is a level of privacy the employees has to maintain, in order to perform their job in an effective manner.
- 2. The major issues of work place privacy and its violations are as follows: Electronic surveillance and Video Monitoring of employees at work place Monitoring of emails (including personal emails) of the employees through the office server system Tapping of phone calls of employees during office hours Credit check on employees Seeking personal information of employees
- 3. In USA, invasion of privacy is considered to be a major infringement of individual rights. In India, the MNCs and industries with western ties like BPOs, KPOs and Software companies are the major users of softwares to monitors the employees. The popular softwares like spector soft and VPI empower suite are available in the market which are specially designed to monitor the desktops and phone calls of employees in the organisation.
- 4. On the other side of the coin, employers justify the surveillance or monitoring by stating the following reasons: Monitoring employees helps identifying genuine and honest employees Surveillance improves productivity It helps in keeping a check on thefts in the organisation may it be materialistic or knowledge data base When employees know that they are under observation, they try to act cordial and amicable to co-workers and conflicts are reduced Cuts out the misuse of internet facilities & Cuts our computer slack time Keeps the misuse of company resources
- 5. we cannot say altogether that monitoring the employees is wrong. As in the present scenario, where technology rules and day- by- day new softwares are invented to do millions of things from your desk top, the concern over the sustainability and reputation of the organisation becomes vital. The employees, particularly those who have negative thoughts about the organisation, may misuse the organisations possessions or name to damage them. For instance, let us imagine a scenario.
- 6. An employee who is in cash transactions of a financial company may use the company email id to create a rumour about funds manipulation in the company. There may be investigations later, may be the culprit gets punishment, but the damage done will be irrevocable. Once the goodwill and the reputation of the financial company gone, its gone forever. If there is a surveillance system to monitor the emails, this problem would have been stopped before happening.
- 7. Apart from the data base security concerns, the work time wastedin internet surfing is also a major issue in work place monitoring. An article from IIM, Bangalore mentions that approximately 8 lakh rupees is calculated to be wasted on cyber slack time by a software engineer in India.