This document discusses the rise of social media and its implications for business. It argues that the world is becoming increasingly networked as people are constantly connected through powerful mobile devices. It also notes that everyone has the ability to broadcast their opinions online. The document then examines how companies can design their organizations, culture, communication, and content for this new "social business" environment by focusing on connections, being open and collaborative, breaking through the noise, and measuring what matters to customers. It advocates that businesses must adapt to this new social media landscape and assess how well their current design supports the principles of social business.
2. It兵s time for social business
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3. Social Business Design | 24 February 2010
速 2010 Dachis Group. Con鍖dential and Proprietary
4. Social Business Design | 24 February 2010
Our world is getting networked...
Source: Nielsen
速 2010 Dachis Group. Con鍖dential and Proprietary
5. Social Business Design | 24 February 2010
...with increasingly powerful nodes
Source: Apple
速 2010 Dachis Group. Con鍖dential and Proprietary
6. Social Business Design | 24 February 2010
Put the of鍖ce in your pocket...
Source: gailjadehamilton on Flickr
速 2010 Dachis Group. Con鍖dential and Proprietary
7. Social Business Design | 24 February 2010
...and work in the cloud
速 2010 Dachis Group. Con鍖dential and Proprietary
8. Social Business Design | 24 February 2010
Everyone is a celebrity-in-waiting...
Credit: hyku on Flickr
速 2010 Dachis Group. Con鍖dential and Proprietary
9. Social Business Design | 24 February 2010
...with opinions on anything and everything
速 2010 Dachis Group. Con鍖dential and Proprietary
11. Social Business Design | 24 February 2010
dachisgroup.com
速 2010 Dachis Group. Con鍖dential and Proprietary
12. Social Business Design | 24 February 2010
Communication Content
Connections Culture
速 2010 Dachis Group. Con鍖dential and Proprietary
13. Social Business Design | 24 February 2010
Connections
To whom are you
connected and how?
速 2010 Dachis Group. Con鍖dential and Proprietary
14. Social Business Design | 24 February 2010
Are you siloed or networked?
Source: ethorson on Flickr
速 2010 Dachis Group. Con鍖dential and Proprietary
15. Social Business Design | 24 February 2010
Culture
Do you have a social
calibration?
速 2010 Dachis Group. Con鍖dential and Proprietary
16. Social Business Design | 24 February 2010
Is your culture open or closed?
速 2010 Dachis Group. Con鍖dential and Proprietary
17. Social Business Design | 24 February 2010
Communication
Are you creating signal
or noise?
速 2010 Dachis Group. Con鍖dential and Proprietary
18. Social Business Design | 24 February 2010
Is your communication breaking through?
Reasons I am frustrated with
the general public: 1. Everyone is
running around like a chicken with
their head cut off talking about the
&*%$ swine 鍖u... 2009-04-30
Mainstream pharmacy
sites repost press release:
US Swine Flu Deaths Hit
Double Digits. 2009-05-21
Source: Nielsen Online
速 2010 Dachis Group. Con鍖dential and Proprietary
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Content
How can you measure
for meaning?
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20. Social Business Design | 24 February 2010
Are you measuring what matters?
速 2010 Dachis Group. Con鍖dential and Proprietary
21. Everything old is new again
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22. Social Business Design | 24 February 2010
Social media 鍖ts on a spectrum
速 2010 Dachis Group. Con鍖dential and Proprietary
23. Are you designed for social business?
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