Pete's Final Resume
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Peter McKenney has over 10 years of experience working with people of all ages through various roles in education, social services, and customer service. He has a Masters in Organizational Development and Business Administration. McKenney has strong interpersonal and problem solving skills and is experienced in building relationships, effective communication, and teamwork. Currently he works as a Case Manager providing customer service and assisting clients.
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N. Davis is a dedicated and organized business professional with over 20 years of experience in customer service, office administration, and human resources. She has a proven track record of quickly learning new skills and adapting to changing priorities and environments. Her technical abilities, problem-solving expertise, and strong communication skills allow her to efficiently handle stressful situations and meet deadlines. She is looking to leverage her education in business management and human resources into a new opportunity.Cv Genevieve Lee
Cv Genevieve Leegenlee_010305
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The document provides a summary of Genevieve Lee C. Andrin's resume. It outlines her contact information, over 4 years of experience in banking and customer service, education background including a degree in Journalism, and work history as a senior phone banker and faculty member. Her skills include report making, communication, Microsoft Office, and knowledge of call center systems.SHAHIYA-CVKK-(1)2016
SHAHIYA-CVKK-(1)2016Shahiya Pv
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Shahiya P. V. is seeking a new position and has over 9 years of experience in customer service roles. She currently works as a Customer Support Supervisor for Team Express Courier Services in Dubai, where her responsibilities include monitoring delivery drivers, coordinating with clients and vendors, and preparing daily reports. She has a track record of resolving customer complaints efficiently and building strong relationships. Shahiya has qualifications in economics and training in areas like customer service, telephone etiquette and complaint management. She is proficient in Microsoft Office, Tally, and programming languages like C and C++.Pete's Final Resume
- 1. PeterMcKenney 126 Bridge Street # 3 Morrisville, VT 05661 -359-2472 @gmail.com Professional Objective: To utilize my interpersonal and problem solving skills. Highlights of Qualifications:  Experienced working with teens and people of all ages.  Apply creative problem solving strategies when needed.  Identify children’s needs and issues to achieve greater success all-around.  Team player willing to learn new teaching methods and models.  Flexible and adaptable to the needs of an institution.  Technologically savvy. CORE STRENGTHS  Building Relationships  Team Player  Organized and Punctual  Quality Performance  Networking Events  Good Follow-Through  Problem Solving  Effective Communicator  Good Management Skills  Interpersonal Skills  Technology Knowledge  Good with Adults and Children EDUCATION Masters of Organizational Development 2014-Present Ashford University, Online degree Masters ofBusiness Administration 2013 Albertus Magnus College, New Haven, CT Bachelor ofArts in Liberal Arts,with minors in Psychology and Philosophy 2008 Lyndon State College, Lyndonville, VT WORK EXPERIENCE National Life Group 2014-Present Case Manager II-New Business Acquisition Screening all the new business that comes in and build the cases for our agents; providing exceptional customer service to our customer base. Providing information and knowledge for our products and services and relaying that information to our agents in a professional manner. State of Vermont Department for Children and Families- HAEU 2013-2014 Benefits Program Specialist Providing the ability to help Vermonter’s apply for health coverage under the Vermont Health Connect and answer any questions. Fill out the online application to the fullest and make sure any credits to help are applied to make it more affordable based on eligibility. Verizon Wireless, Milford, CT transferred to West Lebanon, NH 2011-2012 Sales/Business Consultant
- 2. PeterMcKenney (continued) Provide sales to our growing customer and business base, provide number one customer service skills and always provide friendly service and experiences. Cash handling experience; opening and closing registers, access to safe funds and nightly deposits. Keyholder responsibilities, opened and closed the stores, provided safe access to funds and completed account deposit slips. 6 months total experience providing cash handling and register deposits. Verizon Wireless,Wallingford, CT 2010–2011 Inside Customer Service/Sales Oversaw call center responsibilities by managing 40-50 inbound calls daily that involved handling customer service issues, upgrading accounts,monthly promotions, incentive programs, technical issues, and cancellations. Responsibilities and successes included: Saved 8 out of 10 customers a day from canceling Verizon service and had highest client retention rate on the team. Liaison to escalation team and worked closely with upper management to achieve positive results. Up-sold existing clientele without being aggressive or pushy servicing client needs. Delivered customer service satisfaction surveys and managed the results. Exuded strong technical knowledge with ability to communicate clearly for client understanding. PROFESSIONAL DEVELOPMENT Management Training Civil Treatment Progression Analysis Training Word Processing (Excel, Word, PowerPoint, and Outlook) References available upon request