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Pgc case study interim gm retail

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Richard Smith

A leading UK retailer had seen performance declines in its flagship store and brought in a professional interim retail general manager to implement changes. The interim identified improvements by returning to sound retail practices and providing staff refresher training. These changes led to an additional £960,000 profit over the same period the previous year. The interim's initial three month assignment was extended to identify a best practice champion within the store and roll out the blueprint for success across the group.

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PGC Consult. Search. Select. Partnering Clients in talent acquisition across multiple markets Case Study Interim Background Outcomes A leading UK based specialist retailer had The improvements delivered an additional indentified a performance shortfall in a store £960,000 profit versus the same trading period that had previously been its most profitable in the previous year. flagship store. The initial three month assignment was extended for a further three months which enabled the Interim to With a new senior management team in place, identify a best practice champion within the store including the divisional managing director, and also enabled these best practices to be rolled out urgent action was needed to restore the store’s across the group as a blue print for future success. performance and reignite staff morale. The Assignment A professional Interim retail general manager was identified to review the retail practices and processes and then implement class-leading practices that would re-establish the store as the most profitable in the group. The Interim quickly indentified improvements that could be made by returning to sound retail practices and undertaking refresher training with the staff. pgc.co.uk

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Pgc case study interim gm retail

  • 1. PGC Consult. Search. Select. Partnering Clients in talent acquisition across multiple markets Case Study Interim Background Outcomes A leading UK based specialist retailer had The improvements delivered an additional indentified a performance shortfall in a store £960,000 profit versus the same trading period that had previously been its most profitable in the previous year. flagship store. The initial three month assignment was extended for a further three months which enabled the Interim to With a new senior management team in place, identify a best practice champion within the store including the divisional managing director, and also enabled these best practices to be rolled out urgent action was needed to restore the store’s across the group as a blue print for future success. performance and reignite staff morale. The Assignment A professional Interim retail general manager was identified to review the retail practices and processes and then implement class-leading practices that would re-establish the store as the most profitable in the group. The Interim quickly indentified improvements that could be made by returning to sound retail practices and undertaking refresher training with the staff. pgc.co.uk