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LESSO NS FRO M SU PERST A R C O M PA NI ES
Playing to Win
Ajay AroraSeptember 2016
Why study the Superstars
 Everybody admires the Superstars but the
ingredients to success are still not widely know
 This research paper is aimed to capture and present
a comprehensive view on making of a Superstar
company
 Common characteristics of companies that have
sustained success over a considerable period time are
presented in next few pages
1. Obsession with Talent
 Hire the Right People and turn them into Loyal
Corporate Warriors
臓 GE spends a billion dollars p.a. on training; 40 VPs of GE
became CEOs of major companies
 Elitist to the Core
臓 HUL, GE, Google  all fast track their promising employees
 Watchful eye on High fliers
臓 Jeff Immelt (the GE CEO) has detailed knowledge of 600
people at the top of his company including their family
circumstances and personal ambitions
 Stretch Assignments, Accelerator Experiences
and so on
2. Investing in Core Skills
 Amazon
臓 Sacrificed dividends for years to establish mastery of online
shopping
 BMW
臓 Investing in new materials like Carbon fibre and things like
Parking assistance
 Corning
臓 Evolved from making glass for Edisons first light bulb to
Gorilla glass of iPhone
4. (Right) Balance between Long and Short term
 Many family companies
score in this aspect due to
dominant owners
臓 Free to think long term and not bowed by quarterly pressures
 Other mechanisms such as Dual voting structures
臓 Extra voting rights to founders justified by Facebook, Google
and others
5. Extravagant Goals
 Also known as BHAGs
(Big Hairy Audacious Goals)
臓 Coke wants to put a can of within easy reach of everyone on
planet
 Having achieved those goals, they move the
Goalposts
臓 Amazon  from worlds biggest bookstore to be the worlds
biggest everything store
6. Endless attention to Detail
 Enable the link between
Strategic Vision
&
Everyday Operations
臓 Steve Jobs@Apple  went down even to the exact shade of
grey for signs in its stores lavatories
臓 Ingvar Kamprad@Ikea - continually toured stores well into his
80s
7. Reassessment of Investment decisions
 Regular Reassessment - in light of changing
environment
 Agility  fighting a constant
war against bureaucratic bloat,
unnecessary complexity and overlong
meetings
臓 R&D labs of Apple and Intel in Carnegie Mellons collaboration
Center
臓 Every Car company has opened an office in Silicon valley
臓 Close relationships with startups
歎 GE Garages  lab incubator to provide startups with access to its
experts and equipment
8. Rooted Cosmopolitans
 Balance between Global scale
and Local roots
臓 Microwave ovens destined for
East India (by Samsung and LG)
have autocook option for Bengali
fish curry
臓 Oreo biscuits for China have less
sugar and more familiar flavours
such as Green tea
9. Radical changes in order to Survive
 Disrupting their own core businesses
before someone else does
臓 Netflix disrupted its video-delivery
business by embracing steaming
臓 GE
歎 In 1980s and 1990s worked on the decree of being in top 3 in the
world in all its businesses (or getting out)
歎 Jeff Immelt is now restructuring GE for the digital age, selling off
GE appliances, buying Alstom, investing in IoT and moving the
HQ to Boston to be closer to the heart of High-tech.
H A P P Y T O H E L P
A R O R A A J A Y @ G M A I L . C O M
H T T P S : / / I N .L I N K E D I N . C O M / I N / A R O R A J A Y
H A N D P H ON E : + 9 1 9 9 1 1 1 0 8 9 3 3
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Playing to win

  • 1. LESSO NS FRO M SU PERST A R C O M PA NI ES Playing to Win Ajay AroraSeptember 2016
  • 2. Why study the Superstars Everybody admires the Superstars but the ingredients to success are still not widely know This research paper is aimed to capture and present a comprehensive view on making of a Superstar company Common characteristics of companies that have sustained success over a considerable period time are presented in next few pages
  • 3. 1. Obsession with Talent Hire the Right People and turn them into Loyal Corporate Warriors 臓 GE spends a billion dollars p.a. on training; 40 VPs of GE became CEOs of major companies Elitist to the Core 臓 HUL, GE, Google all fast track their promising employees Watchful eye on High fliers 臓 Jeff Immelt (the GE CEO) has detailed knowledge of 600 people at the top of his company including their family circumstances and personal ambitions Stretch Assignments, Accelerator Experiences and so on
  • 4. 2. Investing in Core Skills Amazon 臓 Sacrificed dividends for years to establish mastery of online shopping BMW 臓 Investing in new materials like Carbon fibre and things like Parking assistance Corning 臓 Evolved from making glass for Edisons first light bulb to Gorilla glass of iPhone
  • 5. 4. (Right) Balance between Long and Short term Many family companies score in this aspect due to dominant owners 臓 Free to think long term and not bowed by quarterly pressures Other mechanisms such as Dual voting structures 臓 Extra voting rights to founders justified by Facebook, Google and others
  • 6. 5. Extravagant Goals Also known as BHAGs (Big Hairy Audacious Goals) 臓 Coke wants to put a can of within easy reach of everyone on planet Having achieved those goals, they move the Goalposts 臓 Amazon from worlds biggest bookstore to be the worlds biggest everything store
  • 7. 6. Endless attention to Detail Enable the link between Strategic Vision & Everyday Operations 臓 Steve Jobs@Apple went down even to the exact shade of grey for signs in its stores lavatories 臓 Ingvar Kamprad@Ikea - continually toured stores well into his 80s
  • 8. 7. Reassessment of Investment decisions Regular Reassessment - in light of changing environment Agility fighting a constant war against bureaucratic bloat, unnecessary complexity and overlong meetings 臓 R&D labs of Apple and Intel in Carnegie Mellons collaboration Center 臓 Every Car company has opened an office in Silicon valley 臓 Close relationships with startups 歎 GE Garages lab incubator to provide startups with access to its experts and equipment
  • 9. 8. Rooted Cosmopolitans Balance between Global scale and Local roots 臓 Microwave ovens destined for East India (by Samsung and LG) have autocook option for Bengali fish curry 臓 Oreo biscuits for China have less sugar and more familiar flavours such as Green tea
  • 10. 9. Radical changes in order to Survive Disrupting their own core businesses before someone else does 臓 Netflix disrupted its video-delivery business by embracing steaming 臓 GE 歎 In 1980s and 1990s worked on the decree of being in top 3 in the world in all its businesses (or getting out) 歎 Jeff Immelt is now restructuring GE for the digital age, selling off GE appliances, buying Alstom, investing in IoT and moving the HQ to Boston to be closer to the heart of High-tech.
  • 11. H A P P Y T O H E L P A R O R A A J A Y @ G M A I L . C O M H T T P S : / / I N .L I N K E D I N . C O M / I N / A R O R A J A Y H A N D P H ON E : + 9 1 9 9 1 1 1 0 8 9 3 3 Thanks