2. The Retail Supply Chain and POS
Design Buy Make Store Move Sell
PLM
Supply Chain Performance
ERP
POS
3. What is a POS ?
“A point of sale system is a combination of software and hardware that allows merchants to take
transactions and simplify key day-to-day business operations.”
YAMARIE GRULLON, MANAGER OF CONTENT STRATEGY AT SHOPKEEP
6. Why POS ?
Speed
? Billing
? Inventory
? Payroll
Knowledge
? Real Time Sales
and Inventory
Tracking
? What’s hot and
what’s not
CRM
? Updated
Customer
Database
? Customer
Habits
? Loyalty
Management
7. POS Deployment Methods
On-premise: A traditional software model. Purchase one or
more licenses upfront for the software and install it on your
computer system or servers. You’re in charge of updating and
maintaining the software, which may require dedicated IT
personnel for larger organizations.
Cloud-based: Also known as Software-as-a-Service (SaaS) POS
solutions. You access and support the system via the internet.
Don’t worry—if your internet goes down, most systems track
sales and sync them once you’re back online.
8. Hardware Component
Register screen: Standard monitor that displays the product database. Enables other functions, such as employee
clock-in and viewing sales reports. Tablets—especially iPads—are popular for replacing bulkier monitors.
Barcode scanner: Automates the checkout process. Scanning barcodes pulls product info and adds it to the checkout total.
Barcodes, when scanned, may also integrate with inventory management systems to automatically adjust stock levels.
Credit card reader: Secure and EMV-compliant credit card readers are extremely important for retailers since the EMV
payment standard went live in October 2015, and non-compliant retailers face potentially huge losses on account of
fraud liability.
Receipt printer: Email and text receipts are gaining popularity, but paper receipts are still important for providing
customers with a quick snapshot of their purchase. You can print employee sales totals, hours and other information.
Cash drawer: It may fade away in the years to come, but cash is still king. And as long as it is, you need a
secure place to store cash for transactions. Additionally, there are no credit card fees tied to accepting cash.
11. POS for an Apparel / Lifestyle Segment
? Intricacies
? Definition of SKU is complicated – Matrix Solution
? Handling of different sizes
? Return rates are significant
12. Getting Your POS to Run
Installation
Master
Updating
SKU Upload PO Creation
In warding
Merchandise
Defining
Employees
Configuring
Printer and
Barcodes
Integrating
EDC / Payment
methods
Doing Dummy
Run
Integrating
Online *
13. Decoding the POS jargon
? Masters
? Tax Settings
? Vendor/Supplier
? Gift Voucher
? Item Details
? Category Details
? UOM
? Item Name
? Attributes
? Cost and Price
? Transaction
? Goods Recd. Note
? Purchase Order
? Purchase Return
? Delivery Challan
? Sales
? Sales Return
? Terminal wise cash
Balance
? Physical Stock Taken
? Transfer In
? Transfer out
14. Let us look under the hood !!
Understanding POS practically