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   Impeccable food presentation and service.
   The executive chef and top management review
    the menu and eating habits every three months
    to keep the restaurant dynamic in meeting guest
    needs.
   Price is higher as compared to other
    establishments to compensate for higher
    operating cost such as food cost, beverage cost
    and salaries and wages.
   Most of these restaurants have extensive
    wine list that can also enhance the taste of
    the food.

   Reservations prior to dining are a common
    requirement in upscale outlets.

   Formal table service like the French (the most
    formal) and Russian service is frequently
    applied in these establishments.
Departments              KITCHEN             FOOD SERVICE                 BANQUET


Brief Description   The French Kitchen     Provides service for      Provides food and
                    Brigade (For larger    all guests in the hotel   beverage service for
                    hotels) prepares all   by assisting them         all events held in the
                    food and beverage      with their food and       hotel.
                    requirement of the     beverage
                    hotel.                 requirements.


Department Head     Executive              Director of Food and      Director of Food and
                    Chef/Director of       Beverage                  Beverage
                    Food and Beverage
Section Manager     Sous Chef              Food and Beverage         Banquet Manager
                                           Outlet Manager/
                                           Maitre d hotel
Departments          KITCHEN             FOOD SERVICE             BANQUET
Supervisory     Chef de partie         F&B Outlet             Banquet
                (Station Chef)         Supervisor/ Captain/   Supervisor/Banquet
                                       Sommelier/Chef du      Captain
                                       trancheur
Rank and File      Aboyeur                 Chef du rang          Banquet servers
                   (Expediter)             Commis du rang
                   Butcher                 Sommelier
                   Commis
                   Steward
                   Room Service
                   (this position is
                   sometimes
                   included in the
                   housekeeping
                   department).
Order taker
Guest is welcomed    Guest is seated by                         Restaurant server
                                             approaches and
     by host             the host                               serves the drinks
                                            takes drink order




                                                                Restaurant server
                     Restaurant server
Restaurant server                          Restaurant server    explains the menu
                      checks back at
 delivers dessert                          delivers the food     and takes food
                          guest
                                                                      order




                                            Hotel Staff bids
                     Check is settled in
Check is presented                         guest goodbye and
                       the POS and
    to guest                               wish them to come
                     returned to guest
                                              back again.
   American table service is also known as the blue plated
    service
   In the French service, there are usually two (2) waitperson
    that serves the guests from a food wagon or side table
   When the Russian form of service is followed, individual
    portions of food are placed on the plates in the kitchen or
    serving pantry, garnished and ready to serve.
   Buffet service is a type of service in which guests select their
    meal from an array of food. The guests either help
    themselves or are served by food servers behind the long
    table (managed buffet).
   Casual Restaurants
   Family Restaurants
   Quick Service Restaurants
   Jollijeeps
   Executive chef or chef de cuisine is the overall in charge of
    the kitchen department.
   Sous chef is the direct assistant of the executive chef
   Chef de Partie also known as a "station chef" or "line
    cook", is in charge of a particular area of food production.
      Saut辿 Chef (Saucier)
      Fish Chef (Poissonier
      Roast Chef (Rotisserie)
      Vegetable Chef (Entremetier
      Cold-Foods Chef (Garde Manger
      Butcher (Boucher)
      Pastry Chef (P但tissier)
   Maitre dh担tel
   Dining room captains ( chef du rang)
   Commis du rang transport the order to the
    kitchen.
   Aboyeur (announcer)
   Sommelier (wine steward)

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power point presentation 2

  • 2. Impeccable food presentation and service. The executive chef and top management review the menu and eating habits every three months to keep the restaurant dynamic in meeting guest needs. Price is higher as compared to other establishments to compensate for higher operating cost such as food cost, beverage cost and salaries and wages.
  • 3. Most of these restaurants have extensive wine list that can also enhance the taste of the food. Reservations prior to dining are a common requirement in upscale outlets. Formal table service like the French (the most formal) and Russian service is frequently applied in these establishments.
  • 4. Departments KITCHEN FOOD SERVICE BANQUET Brief Description The French Kitchen Provides service for Provides food and Brigade (For larger all guests in the hotel beverage service for hotels) prepares all by assisting them all events held in the food and beverage with their food and hotel. requirement of the beverage hotel. requirements. Department Head Executive Director of Food and Director of Food and Chef/Director of Beverage Beverage Food and Beverage Section Manager Sous Chef Food and Beverage Banquet Manager Outlet Manager/ Maitre d hotel
  • 5. Departments KITCHEN FOOD SERVICE BANQUET Supervisory Chef de partie F&B Outlet Banquet (Station Chef) Supervisor/ Captain/ Supervisor/Banquet Sommelier/Chef du Captain trancheur Rank and File Aboyeur Chef du rang Banquet servers (Expediter) Commis du rang Butcher Sommelier Commis Steward Room Service (this position is sometimes included in the housekeeping department).
  • 6. Order taker Guest is welcomed Guest is seated by Restaurant server approaches and by host the host serves the drinks takes drink order Restaurant server Restaurant server Restaurant server Restaurant server explains the menu checks back at delivers dessert delivers the food and takes food guest order Hotel Staff bids Check is settled in Check is presented guest goodbye and the POS and to guest wish them to come returned to guest back again.
  • 7. American table service is also known as the blue plated service In the French service, there are usually two (2) waitperson that serves the guests from a food wagon or side table When the Russian form of service is followed, individual portions of food are placed on the plates in the kitchen or serving pantry, garnished and ready to serve. Buffet service is a type of service in which guests select their meal from an array of food. The guests either help themselves or are served by food servers behind the long table (managed buffet).
  • 8. Casual Restaurants Family Restaurants Quick Service Restaurants Jollijeeps
  • 9. Executive chef or chef de cuisine is the overall in charge of the kitchen department. Sous chef is the direct assistant of the executive chef Chef de Partie also known as a "station chef" or "line cook", is in charge of a particular area of food production. Saut辿 Chef (Saucier) Fish Chef (Poissonier Roast Chef (Rotisserie) Vegetable Chef (Entremetier Cold-Foods Chef (Garde Manger Butcher (Boucher) Pastry Chef (P但tissier)
  • 10. Maitre dh担tel Dining room captains ( chef du rang) Commis du rang transport the order to the kitchen. Aboyeur (announcer) Sommelier (wine steward)