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Pp of business communication

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Ankur Shukla

The document describes four communication scenarios involving the sender Ankur Shukla. In the first, Ankur discussed the process of making fabric with his teacher and focused on conveying his message but lacked confidence in English vocabulary. In the second, Ankur discussed a fashion institute with a senior merchandiser who provided guidance and a positive attitude. The third was about a cricket match between India and Pakistan with a friend, where Ankur was sentimental about the Indian team. The fourth was a political discussion with his uncle, where Ankur focused on political ideas and parties in a serious but aggressive manner.

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Sender Message Receiver ImprovementareasBusiness Communication Process Discussion with subject teacher Processdescription The Key observation of Sender Provided Context about message based on process of fiber to fabric Sender was confident about what he wanted to convey Sender was focusing about his massage Not very confident in English vocabulary Closed body To Increase participation To increase collaboration, Remove barriers To improve speech, use hands The key observation of sender Descriptive method New and deferent ideas Showed agreement posture Positive attitude Positive interpersonal relationship Provided positive reinforcements Idea: Discussed about whole process of fiber to fabric Climate: library Noise: The environment was noisy because of library Approach: Formal Medium: verbal (face to face) Sender: Ankur shukla Receiver: Mrs.Shobna Mehta ANKUR SHUKLA
Sender Message Receiver ImprovementareasBusiness Communication Process Discussion with senior merchandiser Processdescription The Key observation of Sender Clear message Sender was excited about what he wanted to know Sender was focusing about his massage Closed body To Increase Confident Remove barriers about discussion To remove hesitation The key observation of sender sheared knowledge about fashion Institute Guidance about study Motivational guidance Positive attitude Immediate response Listening carefully Complicated guidance. Idea: Discussed about Fashion Institute Climate: Working place Noise: The environment was very peaceful for discussion Approach: Informal Medium: verbal (face to face) Sender: Ankur shukla Receiver: Mr.Anand mishra ANKUR SHUKLA
Sender Message Receiver ImprovementareasBusiness Communication Process Discussion with friend Processdescription The Key observation of Sender Provided Context about International cricket match India versus Pakistan Sender was confident about what he wanted to discus Sender was focusing about his massage Focused on a particular players performance Need to be more open toward both tem To Increase participation in cricket Very sentimental about Indian team Brief knowledge about both team The key observation of sender Status of players Showed agreement posture Positive attitude Serious attitude about conversation Argument behavior Over confident Idea: Discussed about cricket match India versus Pakistan Climate: living room Noise: The environment was noisy because of other friends Approach: Informal Medium: verbal (face to face) Sender: Ankur shukla Receiver: Gaurav ANKUR SHUKLA
Sender Message Receiver ImprovementareasBusiness Communication Process Discussion with uncle Processdescription The Key observation of Sender Sender was confident about what he wanted to discus Sender was focusing about his massage Political message with slogan Focused on political ideas Argues To Increase participation in politics Very aggressive about one particular party Brief knowledge about National and International politics The key observation of sender Concentrate on message Showed agreement posture Positive attitude Serious attitude about conversation Argument behavior Over confident Gain knowledge present time politics Idea: Politics Climate: living room Noise: The environment was meddler because of family members Approach: Formal Medium: verbal (face to face) Sender: Ankur shukla Receiver: Mr.suniel ANKUR SHUKLA

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Pp of business communication

  • 1. Sender Message Receiver ImprovementareasBusiness Communication Process Discussion with subject teacher Processdescription The Key observation of Sender Provided Context about message based on process of fiber to fabric Sender was confident about what he wanted to convey Sender was focusing about his massage Not very confident in English vocabulary Closed body To Increase participation To increase collaboration, Remove barriers To improve speech, use hands The key observation of sender Descriptive method New and deferent ideas Showed agreement posture Positive attitude Positive interpersonal relationship Provided positive reinforcements Idea: Discussed about whole process of fiber to fabric Climate: library Noise: The environment was noisy because of library Approach: Formal Medium: verbal (face to face) Sender: Ankur shukla Receiver: Mrs.Shobna Mehta ANKUR SHUKLA
  • 2. Sender Message Receiver ImprovementareasBusiness Communication Process Discussion with senior merchandiser Processdescription The Key observation of Sender Clear message Sender was excited about what he wanted to know Sender was focusing about his massage Closed body To Increase Confident Remove barriers about discussion To remove hesitation The key observation of sender sheared knowledge about fashion Institute Guidance about study Motivational guidance Positive attitude Immediate response Listening carefully Complicated guidance. Idea: Discussed about Fashion Institute Climate: Working place Noise: The environment was very peaceful for discussion Approach: Informal Medium: verbal (face to face) Sender: Ankur shukla Receiver: Mr.Anand mishra ANKUR SHUKLA
  • 3. Sender Message Receiver ImprovementareasBusiness Communication Process Discussion with friend Processdescription The Key observation of Sender Provided Context about International cricket match India versus Pakistan Sender was confident about what he wanted to discus Sender was focusing about his massage Focused on a particular players performance Need to be more open toward both tem To Increase participation in cricket Very sentimental about Indian team Brief knowledge about both team The key observation of sender Status of players Showed agreement posture Positive attitude Serious attitude about conversation Argument behavior Over confident Idea: Discussed about cricket match India versus Pakistan Climate: living room Noise: The environment was noisy because of other friends Approach: Informal Medium: verbal (face to face) Sender: Ankur shukla Receiver: Gaurav ANKUR SHUKLA
  • 4. Sender Message Receiver ImprovementareasBusiness Communication Process Discussion with uncle Processdescription The Key observation of Sender Sender was confident about what he wanted to discus Sender was focusing about his massage Political message with slogan Focused on political ideas Argues To Increase participation in politics Very aggressive about one particular party Brief knowledge about National and International politics The key observation of sender Concentrate on message Showed agreement posture Positive attitude Serious attitude about conversation Argument behavior Over confident Gain knowledge present time politics Idea: Politics Climate: living room Noise: The environment was meddler because of family members Approach: Formal Medium: verbal (face to face) Sender: Ankur shukla Receiver: Mr.suniel ANKUR SHUKLA