The document discusses the dispute resolution mechanisms employed by ONGC, including Independent External Monitors (IEM), conciliation, arbitration, and court processes. It outlines the procedures for conciliation through an Outside Experts Committee (OEC) and the associated confidentiality and cost considerations, as well as arbitration processes for disputes not resolved through conciliation. The document emphasizes ONGC's commitment to transparency, integrity, and efficient resolution of both pre- and post-contractual disputes.