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PRESENTED BY
UX Detroit | February 19, 2015
PRACTICAL
CONCEPTUAL
MODELING
Hoff | Hinton | Elmendorf
2
Abstract
Models
Physical
Models
Mathematical Models
Scientific Models
Conceptual Models
MANY
KINDS OF
MODELS
Our Focus Here
3
 Manipulate ideas as objects
 Explore their relationships
 Work with complex systems
Conceptual Models
4
MODELS INTERFACES
microsoft.com
(relationships/ideas) (pixels/atoms)
Models can do things interfaces cant
5
MODELS INTERFACES
microsoft.com
Why are we doing this? What is it?
How do all the parts relate?
How will someone use each part?
What will it look like?
6
Conceptual is not the
opposite of practical.
7
Models become
molds for making.
http://tombanwell.blogspot.com/2010/09/olifant-neoprene-trunk-hose.html
8
 Gain shared understanding
 Align direction
 Prioritize focus
 Identify assumptions
 Grasp essentials about big/complex challenges
When collaborating, models help us
 before getting tangled in the weeds.
9
Models establish understanding 
project
Before During
After
10
Examples
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An Info Model for a large medical ecosystem
12
Defining the nature of a site among stakeholders
13
Describing complex workflow before making the system
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How people shop / decide + supporting site functions
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Created to clarify structure of checkout for developers
Cart
with Purchasable
Items
Messaging
asking users if
they would like
to keep their
cart
Cart
empty
Cart
deleted
No?
Yes?
Cart
with Purchasable
Items
&
Non-Purchasable
Items
Cart
Non-Purchasable
Items
Checkout
Con鍖rmation of
Purchase Page
Purchasable
Items
purchased
16
An example going from blobs to boxes
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Circles can help avoid implying structure prematurely 
no sides, no lines sides imply lines
18
Architects Bubble Diagrams
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Architects Bubble Diagrams
wikimedia commons
20
Looking for emergent patterns in all the elements
21
Finding functional priorities & centers of gravity 
 before locking down structure.
!
22
From functional model to conceptual architecture 
ARTMAX HOME
[Visual Showcase]
Topical / curated
spotlight of brand-
representative products.
PRODUCTS COMMUNITYLEARNING ACCOUNT ABOUT
[Brand
Statement /
Description
(Links to
"About")]
Latest News
Aggregated from learning, social media, community, etc.
- Editorially curated (can have sticky posts)
- Item from a given org links to that org's new or home.
- Link to the main News area in "About"
Social Media Links
Promotion Spot
History / Mission content.
Store Managers Blog
Sharing (curated)
- Art
- Tips / Ideas (more tbd)
Events Calendar (cross-ref w/ store
鍖nder)
Intro / Overview
About the community, policies, etc.
Cross-channel connections /
directions / kiosk locations shortcut
to 鍖nd store facet.
Company News
Store Managers Blog - Most Recent
Utility Nav
- Search
- Contact
- Find Store
Footer
- Required boilerplate
- Business & B2B Links
Tutorials
- cross-ref w/ Products when
speci鍖c to a particular catalog item
For Each Product 
(Speci鍖cs TBD)
- Attributes should include
editorial ranking + user ranking
Browse by tree hierarchy + facets. (Account Speci鍖cs TBD)
2.0
3.0
3.1
4.0 6.0 7.05.0
Learning Blog / Stories
Related
products
Global Nav
PRIMARY emphas
SECONDARY emp
Persistent
Nav Elements
1.0
!
23
 Modeling is a kind of making: its
the craft of understanding.
 It can work at many levels of
fidelity, from abstract to specific.
 You can do it whenever, to figure
out big / complex concepts.
Practical
Modeling
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understandinggroup.com | @undrstndng
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Caption

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