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04/23/14
Practical freelancing
and Beyond
Working for yourself in the Creative
Economy
04/23/14
Your Guide Today
Ann Zuccardy
Communications pro: corporate and freelance
Author, blogger, Speaker, Entrepreneur
04/23/14
Todays Topics
-Building your Brand
-Finding and Keeping Customers
- Keeping your Sanity
-Your Questions
04/23/14
What is Freelancing?
For sale:
Your time and your talent and your
experience.
04/23/14
Anns Rules of Business
 Rules you must follow
 Rules you can tweak when you freelance
 think, create, inspire  the fun part
 Once you think you know the rules, theyll
change
04/23/14
Building a brand
 Business brands
 Personal brands
 As a freelancer, they are intertwined
 What do you want to be known for?
04/23/14
Finding Clients
 In person
 Social media
 Creative networking (the stuff you may not
have thought of)
 Cold calling
 An important distinction: always promoting
vs. always selling
04/23/14
The Non PIA* Approach to
Promoting Yourself
 Give (volunteer, mentor, help)
 Active listening
 Be human
 Sell yourself, but dont sell your soul
 Laugh (especially at yourself)
*pain in the ass
04/23/14
Client Care and Feeding
 How can I help?
 Communication  do it their way, not yours
 Understand generational communication differences
 Active listening (What I heard you say)
 When problems arise, be honest  provide options for solution
 Get testimonials/recommendations
 Thank you, thank you, thank youand thank you again
04/23/14
Dealing w/ Unhappy Clients
 Document everything
 Never respond in the heat of anger
 Offer discount or freebie
 Never speak negatively of any client (even if they badmouth you!)
 The bright side: use the experience to verbalize what you dont want
and to help hone the vision of your perfect client.
04/23/14
Who is my perfect client?
 Industry?
 Small/big business?
 Personality?
 Communication style?
 Local/national/international?
 Type of work?
 Tell your perfect clients what you love about them.
 Write it out  visualize it every day  tweak. Lather, rinse, repeat.
04/23/14
What am I worth?
 Evaluating jobs  whats in it for me? (may not be $)
 Industry/geographic standards/experience
 Expenses
 Its okay to say no even when youre financially
afraid
 Ask questions on social media and locally
 Trading/barter: when to say yes and when to run
away as fast as you can
04/23/14
Keeping Your Sanity: Freelancing vs. working for
others
 No judgment
 One or the other (or a combo of both) may work at different times in your life
 Find mentors/coaches  surround yourself w/ honest support (other than mom/dad/friends)
 Hang around w/ people who do it better than you, but be yourself
 Be open and flexible. Embrace failure. Be awesome.
"Success is the ability to go from failure to failure without losing your enthusiasm.
~ Sir Winston Churchill
04/23/14
Keeping Your Sanity: Self care
 24/7 (social media and email vacations)
 Family first
 Exercise
 Coaching/mentoring
 Focus/willingness to branch out or change direction
04/23/14
Questions and
discussion

More Related Content

Practical freelancing Champlain College BYOBiz Program

  • 1. 04/23/14 Practical freelancing and Beyond Working for yourself in the Creative Economy
  • 2. 04/23/14 Your Guide Today Ann Zuccardy Communications pro: corporate and freelance Author, blogger, Speaker, Entrepreneur
  • 3. 04/23/14 Todays Topics -Building your Brand -Finding and Keeping Customers - Keeping your Sanity -Your Questions
  • 4. 04/23/14 What is Freelancing? For sale: Your time and your talent and your experience.
  • 5. 04/23/14 Anns Rules of Business Rules you must follow Rules you can tweak when you freelance think, create, inspire the fun part Once you think you know the rules, theyll change
  • 6. 04/23/14 Building a brand Business brands Personal brands As a freelancer, they are intertwined What do you want to be known for?
  • 7. 04/23/14 Finding Clients In person Social media Creative networking (the stuff you may not have thought of) Cold calling An important distinction: always promoting vs. always selling
  • 8. 04/23/14 The Non PIA* Approach to Promoting Yourself Give (volunteer, mentor, help) Active listening Be human Sell yourself, but dont sell your soul Laugh (especially at yourself) *pain in the ass
  • 9. 04/23/14 Client Care and Feeding How can I help? Communication do it their way, not yours Understand generational communication differences Active listening (What I heard you say) When problems arise, be honest provide options for solution Get testimonials/recommendations Thank you, thank you, thank youand thank you again
  • 10. 04/23/14 Dealing w/ Unhappy Clients Document everything Never respond in the heat of anger Offer discount or freebie Never speak negatively of any client (even if they badmouth you!) The bright side: use the experience to verbalize what you dont want and to help hone the vision of your perfect client.
  • 11. 04/23/14 Who is my perfect client? Industry? Small/big business? Personality? Communication style? Local/national/international? Type of work? Tell your perfect clients what you love about them. Write it out visualize it every day tweak. Lather, rinse, repeat.
  • 12. 04/23/14 What am I worth? Evaluating jobs whats in it for me? (may not be $) Industry/geographic standards/experience Expenses Its okay to say no even when youre financially afraid Ask questions on social media and locally Trading/barter: when to say yes and when to run away as fast as you can
  • 13. 04/23/14 Keeping Your Sanity: Freelancing vs. working for others No judgment One or the other (or a combo of both) may work at different times in your life Find mentors/coaches surround yourself w/ honest support (other than mom/dad/friends) Hang around w/ people who do it better than you, but be yourself Be open and flexible. Embrace failure. Be awesome. "Success is the ability to go from failure to failure without losing your enthusiasm. ~ Sir Winston Churchill
  • 14. 04/23/14 Keeping Your Sanity: Self care 24/7 (social media and email vacations) Family first Exercise Coaching/mentoring Focus/willingness to branch out or change direction