This document summarizes a presentation about practical freelancing and working for yourself in the creative economy. The presentation covers topics like building your personal brand, finding and keeping customers, dealing with client issues, determining your worth, and maintaining work-life balance. The presenter, Ann Zuccardy, is a communications professional who works both as a freelancer and in corporate roles. She provides tips on networking, promoting yourself, communicating with different generations, and embracing failure. The goal is to help freelancers and creative entrepreneurs establish a sustainable business.
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Practical freelancing Champlain College BYOBiz Program
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Anns Rules of Business
Rules you must follow
Rules you can tweak when you freelance
think, create, inspire the fun part
Once you think you know the rules, theyll
change
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Building a brand
Business brands
Personal brands
As a freelancer, they are intertwined
What do you want to be known for?
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Finding Clients
In person
Social media
Creative networking (the stuff you may not
have thought of)
Cold calling
An important distinction: always promoting
vs. always selling
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The Non PIA* Approach to
Promoting Yourself
Give (volunteer, mentor, help)
Active listening
Be human
Sell yourself, but dont sell your soul
Laugh (especially at yourself)
*pain in the ass
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Client Care and Feeding
How can I help?
Communication do it their way, not yours
Understand generational communication differences
Active listening (What I heard you say)
When problems arise, be honest provide options for solution
Get testimonials/recommendations
Thank you, thank you, thank youand thank you again
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Dealing w/ Unhappy Clients
Document everything
Never respond in the heat of anger
Offer discount or freebie
Never speak negatively of any client (even if they badmouth you!)
The bright side: use the experience to verbalize what you dont want
and to help hone the vision of your perfect client.
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Who is my perfect client?
Industry?
Small/big business?
Personality?
Communication style?
Local/national/international?
Type of work?
Tell your perfect clients what you love about them.
Write it out visualize it every day tweak. Lather, rinse, repeat.
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What am I worth?
Evaluating jobs whats in it for me? (may not be $)
Industry/geographic standards/experience
Expenses
Its okay to say no even when youre financially
afraid
Ask questions on social media and locally
Trading/barter: when to say yes and when to run
away as fast as you can
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Keeping Your Sanity: Freelancing vs. working for
others
No judgment
One or the other (or a combo of both) may work at different times in your life
Find mentors/coaches surround yourself w/ honest support (other than mom/dad/friends)
Hang around w/ people who do it better than you, but be yourself
Be open and flexible. Embrace failure. Be awesome.
"Success is the ability to go from failure to failure without losing your enthusiasm.
~ Sir Winston Churchill
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Keeping Your Sanity: Self care
24/7 (social media and email vacations)
Family first
Exercise
Coaching/mentoring
Focus/willingness to branch out or change direction