The document introduces Japh, who discusses practical tools for positive communication. It outlines foundations for a positive mindset including recognizing the need and benefits of change. Japh describes the "Stop, Challenge, Choose" technique for changing negative thinking by stopping the trigger, challenging assumptions, and choosing an optimal response. The document emphasizes having confidence through owning experience, phrasing facts over opinions, and distinguishing confidence from arrogance. It suggests being helpfully proactive, setting clear expectations, and looking for tangible benefits like happier interactions. Finally, it concludes by encouraging practicing and reflecting on positive techniques for an overall happier workplace.
12. STOP. CHALLENGE. CHOOSE.
IMPORTANCE OF CONTEXT
Check your assumptions
Ockhams Razor
Among competing hypotheses, the one with the fewest
assumptions should be selected. ~ Wikipedia
Bene鍖t of the doubt
15. CONFIDENCE
ALL IN THE PHRASING
Dont present a fact you know as an opinion you have
Con鍖dence doesnt require force, just purpose
16. CONFIDENCE
DON'T CONFUSE CONFIDENCE WITH ARROGANCE
Being con鍖dent doesnt make you arrogant
Acting arrogantly doesnt show con鍖dence
Humility and con鍖dence arent mutually exclusive
19. BE HELPFUL
CORRECTLY SETTING EXPECTATIONS
We dont have all the answers, and thats ok
We can always get them
When there are problems, communicate them
Consistency and clarity is key
20. BE HELPFUL
TANGIBLE BENEFITS
Happier interactions
Better relationships
Fewer miscommunications
Less back-and-forth