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Praveen-2016
- 1. Resume Praveen Gupta +91-97403-44544 pin_tu2@rediffmail.com Executive Summary: An Accomplishedandenergetic Manager with a robust historyof achievement in Order to Cash (O2C) & Procure to Pay(P2P) domain. Motivated leader with strong organizational and prioritization abilities. Areasof expertise include Operation Management, Client Management andService Delivery. PROFILE SUMMARY:  Experience in transitioning F&A functions and streamlining in offshore .  Conceptualizing measures to optimize resource/capacity utilization .  Involved in guiding the teams thoughProcess improvements & businessimpact and handlingcost saving initiatives .  People development and attrition management.  Meticulous execution of the time-bound deliverables  Driving a positive experience with good client management resulting in better CSATs  Finalizing SOPs for operational excellence and reducing the waste in the procedure International Assignments – Transitions:-  Transitioned AR processes duringSep-2006 to Dec-2007 (US – WashingtonDC)  Transitioned AR processes duringApril -2011 to June-2011 (US– Chicago)  RemotelyTransitioned AR processesinMay – 2012 (US – Chicago) Accomplishments & Certification:  Transitioned AR processes to offshore for multipleclients.  Provided cost savingbusinessimpacts to clients through various processimprovements .  Certifiedinconducting internalqualityAudit ofProjects.  Individual GroupLeadawardinSeptember 2011.  Team excellence awardin July2011. Functional Responsibilities in AR/AP (O2C & P2P):  Billing  Cash Application  Un-applied cash or On-accountcash analysis  Credit & Collection  InvoiceProcessing –Manual & Electronic  Employee Reimbursements or T&E  Payment process  AP Aging report  Vendor Management Educational Qualification: Madurai Kamraj University July 2000- Nov 2003  Bachelor of Business administration Personal Profile: Date of Birth : 12th March 1980. Passport No : A8415469 Visa : B1 Validity : 11 March 2011 – 08 March 2021
- 2. ORGANISATIONAL EXPERIENCE: (TOTAL EXPERIENCE 10.8 YEARS) Xerox Services i) Designation– Manager ( November2015 till date) , Team – Finance & Accounts Tower of Excellence – O2C Xerox Print services Key Deliverables:- Process Management:  TransitioningmultipleO2C portfolios fromIBM to XS  Monitoringthe overall functioningof project, identifyingimprovement areas,and implementing adequate measures to ensure compliancewith pre-set quality parameters.  Frequent clientinteraction weekly/monthly to understand their expectations and mentor the team to meet and exceed the expectation of the client.  Providedaily management and leadership to the XS Group. EXL Service Pvt Ltd (Outsource Partners International) ii) Designation– Manager ( March 2011 to Nov 2015) , Team – Finance & Accounts Tower of Excellence – O2C & P2P Key Deliverables:- Process Management:  Managing Accounts Receivables & Accounts Payable team of 23 FTEs.  Monitoringthe overall functioningof project, identifyingimprovement areas,and implementing adequate measures to ensure compliancewith pre-set quality parameters.  Design the Cash Application workflow,coordinated with the software development team for development & implementation.  Frequent clientinteraction weekly/monthly to understand their expectations and mentor the team to meet and exceed the expectation of the client.  Manage daily cash application of payments made to several business units  Providedaily management and leadership to the Cash ApplicationsGroup. Service Delivery:  Ensuringclientservicedelivery.Managingclientfeedback through frequent satisfaction survey.  Scheduling Monthly& QuarterlyGovernance Callwith client. Management Reporting:  Finalization ofperiodicalProject Dashboard, Project Status Reports, Project ResponsibilityReport, Project Case Study& Account Plan. Project/TeamManagement:  Goal Setting, Establishing internal control system & knowledge management, Monitoring team motivation levels & addressing employee concerns & conductingperiodical employee feedback discussions & annual employee appraisals, resources hiring & attrition management. iii) Group Leader- Accounts Receivables (Jan2008 till Feb 2011):  Ensure Team invoicecustomers for goods sold or services rendered.  Review and prepare pro forma bills for estimated invoices
- 3.  Issuanceof debit and credit memos and statements to customers, cancel or void invoices,and respond to customer concerns relatingto billing.  Monitor customers’ accounts by maintainingspreadsheets and files and trackingthestatus of invoices  Printagingreports periodically to view outstandingbalances and send payment reminders to the respective customers  Daily allocation and reviewof Lockbox, wire, cash logs and creditcard payments.  Research on exception payments to identify the precisepayment allocation.  Publishingon account/unidentified payments summary with counterpart and validatethe reasons.  Followup on the cash on account tracker with collectors to reduce unapplied cash in system.  Responsiblefor daily and monthly cash reconciliation activities of the team  Publish various MIS reports and trackers postpayment processing  Develop and monitor key performance indicators for the cash applicationsgroup  Maintain daily trackers for entireteam to be submitted to On-sitedirectors on weekly meetings alongwith Minutes of Meeting. iv) SeniorAssociate – Cash Application(Sep03 2006 till Dec24th 2007)  Record and report the cash receipts of ANA and related entities ANCC, ANF, PAC, UAN, and CAN for all accounts.This includes securingthecash,check and credit card payments.  Receiving the delivery of depositinformation from the banks, and coordinatingand troubleshootingall of these processes with the appropriateinternal and external personnel.  Handlingmonthly cash reconciliation and validatingintercompany journal entries .  Reviews accountingdocuments and transactions for completeness and accuracy.This includes reviewing budget codes, verifyingamounts, confirmingexistence of proper supportand authorizations.  Prepared the Desk top procedure for the process and successfully completed the handover of the process to the next processor. v) ProcessAssociate – Funeral Withdrawals(July18th 2005 till Sep01 2006)  Process involves verification of various Legal Documents of states, Accounting, Generation of Reports and Calculation of receivables duefrom the customers towards the client.  The process involves workingon ERP packagereading scanned documents and takingaction as per the legal complianceof the state.