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Airport Surface Access and Mobile Apps
ATRS Conference | 17- 20 July 2014 | Bordeaux (France)
Luis MARTIN-DOMINGO & Juan Carlos MARTIN
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The Problem
Congestion and Pollution
Parking  Commercial Revenue
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Recent Trend
Source: SITA
78% of air passengers travelling with Smartphone
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Objectives
Airport mobile services?
Airport surface access on Apps?
Apps helping to reduce private cars?
Access commercial revenue?
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Methodology
100 airports
iPhone P
1 2
3 4
Mobile Services
Airport Access
Evaluation
To adapt
Evaluation Model
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Airport Mobile Adoption
7
Airport Apps Evaluation
31
Adapted Model
Scolari. 2014*
iPhone Apps
* Scolari, Carlos Alberto, and Jos辿 Fern叩ndez-Cavia. 2014. Mobile Applications and Destination Branding in
Spain. International Journal of Interactive Mobile Technologies (iJIM),
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Apps General
Free
2009 2014
85 %
15 %
1st
Languages
Updates
1
2
3
4
YearYear Updates
9
Apps Access - Content
90%
77%
80%
13%
100%
Public Transport
Rent-a-car
Taxi
Drop-off
Car Park
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App Access - Functions
Real Time Info
Travel Planner
Weather
Book Parking
P 68%
15 %
58%
15 %
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Conclusions
Airports high adoption of Mobile services
Airport Access available on Apps
Apps not promoting the use of public transports
Parking main access focus - commercial revenue
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Airport Surface Access and Mobile Apps
ATRS Conference | 17- 20 July 2014 | Bordeaux (France)
Luis MARTIN-DOMINGO & Juan Carlos MARTIN
P

Thank you! | Merci!
Paper and Presentation available at
www.aeriport.mobi/atrs

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