Presentation Denis Pennel for ILO ITC - 2 November 2015
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This document discusses how the staffing needs of companies are evolving due to changes in technology and workforce demographics. It notes that loyalty to employers has decreased as workers see themselves as "free agents" and talent is available via online platforms. The types of jobs and relationships between companies and workers are diversifying, with more temporary and freelance positions. Companies now must effectively recruit and manage a variety of worker types, including remote and contingent workers. New approaches to talent management are needed to source, engage, and integrate diverse workforce populations in this shifting environment.
Presentation Denis Pennel for ILO ITC - 2 November 2015
- 1. Denis Pennel Ciett Managing Director 息 - 1 How do the staffing needs of companies evolve? Denis Pennel Ciett Managing Director ILO ITC 2nd November 2015
- 2. Denis Pennel Ciett Managing Director 息 - 2 In workplace loyalty, everyone is a 束 free agent 損 A new golden age of entrepreneurship is facing us 束 Work 損 and the 束 Workplace 損 are facing a revolution Talents are in the Cloud Added-value of labour intermediation is being redefined
- 3. Denis Pennel Ciett Managing Director 息 - 3 1800 - 1920 Taylorism and Fordism, urbanisation End of independant status Linked to work premises (paternalism) Steam Telegraph Railroads 1930 - 1980 Office work, consumerism (mass production) Wage earners, services oriented Linked to a status (permanent employee) Electricity TV & radio Combustion engine 1990 20.. Fragmentation, individualisation (mass customisation) Atomisation but reposession of production means Linked to the individual (to be invented) the Web Computers IT networks Protection schemes Impact on workers Production models Technological innovations We are facing a 3rd industrial revolution!
- 4. Denis Pennel Ciett Managing Director 息 - 4 The New Workforce
- 5. Denis Pennel Ciett Managing Director 息 - 5 in 2010 in 2020 3.2bn 3.5bn The labour market has become a global village 40% = China & India Global working population in 1990 2.3bn Source: ILO Since 1989, global working population has increased by 1.2 billion: Fall out of USSR Opening of China
- 6. Denis Pennel Ciett Managing Director 息 - 6 -50% 0% 50% 100% 150% 200% 1970-2010 2010-2050 Source: Deloitte Research/UN Population Division (http://esa.un.org/unpp/) Its 2008: Do You Know Where Your Talent Is? Evolution of working population (15-64) by 2050 1 out of 2 girl born today will reach 100 years old 78 years: average life expectancy in developed countries But working population will shrink in many countries by 2050
- 7. Denis Pennel Ciett Managing Director 息 - 7 Work has been invaded with connectivity! Source: Cisco Connected World Technology 2013
- 8. Denis Pennel Ciett Managing Director 息 - 8 Multitasking, blurring, bleisure & micro-leisure: the new working time Source: MRY, The New Micro-Leisure
- 9. Denis Pennel Ciett Managing Director 息 - 9 The fullfilment component of work is more and more essential Make a living Fulfillment Social network I expect to work the way I live
- 10. Denis Pennel Ciett Managing Director 息 - 10 Ambitious but self-centered Born without illusion and used to chaos Open, direct and informal Difficult with authority Collaborative, no need for micro-management Use computer as social machine Flexible and mobile High sense of social responsibility Generation Y at work
- 11. Denis Pennel Ciett Managing Director 息 - 11 The rise of a dispersed and remote workforce Core business (OEC) Free- lances Interns Interim Management Crowdsourcing FTC, part-time Strategic alliances ConsultantsSub- contractors Shared Services Centers TAW 3rd level 2nd level 1st level 束 Cultivating communities of workers will become one of the key disciplines of 21st-century business 損 Thomas Malone in The Age of Hyperspecialisation (Harvard Business Review 2011)
- 12. Denis Pennel Ciett Managing Director 息 - 12 The multiplication of worker types Deskworker Road warriors Teleworker Human Cloud Settled Moving On-siteOff-site
- 13. Denis Pennel Ciett Managing Director 息 - 13 Happy@Work? Only 13% of worlds workers say that they are engaged Source: Gallup State of the global workforce 2013 Downsizing Employer high demand Job disenchantment Workplace toxicity New family role
- 14. Denis Pennel Ciett Managing Director 息 - 14 From business-to-salaried-employee relationship to business-to-autonomous-worker one?
- 15. Denis Pennel Ciett Managing Director 息 - 15 Source : Bureau of Economic Analysis of the United States Department of Commerce data Going it alone: The rise of the selfie in the USA
- 16. Denis Pennel Ciett Managing Director 息 - 16 sourced sold valued and evaluated paid intermediated done terminated Work will be in a different way Source: Boostzone institute The end of work as we knew it!
- 17. Denis Pennel Ciett Managing Director 息 - 17 Creating new challenges for companies
- 18. Denis Pennel Ciett Managing Director 息 - 18 Labour markets are becoming increasingly complex Greater global competition Talent shortages Reducing product lifecycles Calls for more authenticity at work Changing job and career concepts Calls for gender parity Greater diversity every- where Greater speed of reaction End of unity of work in time and space Higher demands vis--vis work More collaborative work Youngsters have difficulty with authority
- 19. Denis Pennel Ciett Managing Director 息 - 19 This complexity is fully recognised by companies
- 20. Denis Pennel Ciett Managing Director 息 - 20 of companies experience difficulty recruiting staff At World level 61% Recruitment does not come that easy Shortages of skilled staff87% Salary uncompetitive49% Location undesirable30% Main reasons Source: Kelly Services
- 21. Denis Pennel Ciett Managing Director 息 - 21 Skills shortages by 2030 will affect many sectors Europe US
- 22. Denis Pennel Ciett Managing Director 息 - 22 31% of people have quit a job within the first 6 months The top reasons people leave are related to changing expectations about the job 25% of Fortune 500 managers change jobs each year 46% of new employees washout in the first 18 month The cost of losing an employee in the first year is estimated to be at least three times the salary Source: HR software company BambooHR - 2014 Worforce loyalty: everyone is becoming a free agent!
- 23. Denis Pennel Ciett Managing Director 息 - 23 The co-existence of new forms of work
- 24. Denis Pennel Ciett Managing Director 息 - 24 The Human Cloud: Towards an 束 uberisation 損 of the labour market? Pure matching Market places Crowdsourcing Candidates databases Websites giving access to jobseekers Job Boards Plateforms bringing together freelancers and companies (labour relationships) Plateforms distributing microtasks
- 25. Denis Pennel Ciett Managing Director 息 - 25 Number of employees 10,000 Number of contributors 1,600 200 More than 1 billion 1,200,000 20,000,000 4,000 160,000 Firms from the new economy do not create many 束 standard 損 jobs
- 26. Denis Pennel Ciett Managing Director 息 - 26 Towards a casualisation of work ? Nature of employment relationship Contractuali- sation Length Place of the relation Job for life Open ended contract Decades Intra entreprises Employability Diversity of labour contracts Years Inter entreprises Freelance Self employed Months/Days Projects On demand expertise Contract for services Hours/ Minutes Real time market places Based on Thomas Malone The spectrum of jobs - 2003 Does the employment relationship tend to shorten?
- 27. Denis Pennel Ciett Managing Director 息 - 27 What are the challenges for the business world? How best to recruit from a highly diverse set of talent pools? How to manage freelance and outsourced staff? How to administer and oversee contingent workers (managed by procurement) How should compensation be structured? How to engage contingent workers and integrate them into your corporate culture? How to measure contingent workers performance?
- 28. Denis Pennel Ciett Managing Director 息 - 28 Many HR systems have to be revised drastically
- 29. Denis Pennel Ciett Managing Director 息 - 29 Source: Global Human Capital Trends 2014 by Deloitte Sourcing talent is on top of HR priorities
- 30. Denis Pennel Ciett Managing Director 息 - 30 Companies now face a full range of workforce solutions
- 31. Denis Pennel Ciett Managing Director 息 - 31 Source: Kelly OCG Global trends in RPO & Recruitment, 2014 External help is very much looked after for sourcing
- 32. Denis Pennel Ciett Managing Director 息 - 32 Source: Global Human Capital Trends 2014 by Deloitte More than half of companies are reviewing their sourcing & recruiting process
- 33. Denis Pennel Ciett Managing Director 息 - 33 Source: SIA Total Management Management Report 2015 Engagement policy must be extended to non-employees
- 34. Denis Pennel Ciett Managing Director 息 - 34 HR analytics: companies are lagging behind Source: Global Human Capital Trends 2014 by Deloitte
- 35. Denis Pennel Ciett Managing Director 息 - 35 Companies have to cope with labour markets that have never been so transparent
- 36. Denis Pennel Ciett Managing Director 息 - 36 The New Work Contract: Redefine the contractual arrangement terms 束 We are business units of one 損 束 People want to be themselves at work 損 Trust Truth Collaboration
- 37. Denis Pennel Ciett Managing Director 息 - 37 Conclusion: Towards an integrated total talent management Build a strong talent brand Create a talent community Appoint an Officer of extended workforce management Extend your performance management and analytics efforts to on-demand talents Put in place integrated management and risks control across the business, procurement and HR teams Encourage use of social media tools that allow employees to enable workplace performance and support life interests
- 38. Denis Pennel Ciett Managing Director 息 - 38 Thank you! Follow me: Denis Pennel @PennelDenis New Reality of Work La nouvelle r辿alit辿 du travail