More Related Content
Similar to Presentation on DTDC: The Courier Company.pptx (20)
Recently uploaded (20)
Presentation on DTDC: The Courier Company.pptx
- 1. COMPANY PROFILE & SWOT ANALYSIS OF DTDC LTD. Presented by: Sonali Patel Reg. No: 20mcomrc30 Guided by: Dr. Hareesh Kumar Sub: Strategic Management
- 2. DTDC EXPRESS LTD. Desk to Desk Courier & Cargo (also known as DTDC or DTDC Express Limited) is an Indian courier delivery services company, headquartered in Bangalore, Karnataka established 26 years ago on 26th July, 1990. DTDC has 7 Zonal offices, 20 strategically located Regional Offices and over 430 operating facilities spread across India. DTDC has now embarked upon its journey of transforming its identity from an Express Document Player to an Integrated Parcels driven business through its strategic partnership with Geopost's DPD group - Europe's second largest Parcels Delivery player. The brand name is now being re-christened to DTDC Express Limited as the company focuses to enhance their expertise in the logistics sector under their Vision 2020 program. The strategy behind the repositioning of the brand is to project DTDC as a complete express logistics player that delivers significant value in the markets that it operates in across the globe.
- 3. Company Profile Company Name DTDC EXPRESS LIMITED Company Status Active Date of Incorporation July 26, 1990 Headquarter Bangalore, Karnataka Registration Number 011089 Company Category Company limited by Shares Company Sub-Category Non-govt company Class of Company Public Authorized Capital 29,00,00,000 (Twentynine Crore Indian Rupees) Paid Up Capital 11,45,67,650 (Eleven Crore, Forty-five Lakh, Sixty- seven Thousand, Six Hundred And Fifty Indian Rupees) Number of Members 14 (Fourteen) Listing Status Unlisted
- 4. Subhasis Chakraborty Founder, Chairman & MD Abhishek Chakraborty Executive Director Arpita Chakraborty Director Suresh Bansal Director Tapasi Chakraborty Founder, Director KEY MANAGERIAL PERSONNEL
- 5. Company Tagline and Logo Brand Ambassador
- 6. Vision & Mission of the company Vision To be India's Preferred Express Parcel Service Provider with a Special Consumer (2C) Focus. Mission Delivering Value to all our Stakeholders and at all touch points.
- 7. SWOT ANALYSIS STRENGTH: Domestic tracking via internet, SMS Excellent supply chain Good stakeholder Relationship Customer can schedule a courier pick-up Get customized rate quote WEAKNESS: Does not own freight aircraft Still developing its overseas expansion Repeat deliveries leading to higher cost High cost of technology
- 8. OPPORTUNITIES: Growth potential is high Profit margin is good Demand of customer is increasing New technology Cloud THREATS: Increased competitors More new entrants coming up Freight rate getting higher Online retailer and start-ups
- 9. DTDC Strategic Outline: Vision: DTDCs aspiration is to create Indias Most Integrated Parcel Network focused on Express Distribution, 3PL and Ecommerce Solutions with a comprehensive global reach, by the year 2020. Value Proposition: DTDCs core value proposition is to Help Clients Improve their Supply Chain Service and Optimize their Supply Chain Spend in order to create long term value for customers Area of Focus: To become the Logistics Supplier of Choice for B2C businesses with Focus on Tier 2/3/4 markets. Business Imperative: Keeping the above points in mind, DTDC has built the breadth and depth of differentiated offerings to be an End-to-End Solution Provider Transformation Program: In order to succeed in its mission, DTDC has undertaken an organization-wide Business Transformation Program, with the support of its Engagement Partner IBM, with the following four-pronged approach:
- 10. Improve Customer Relationships and ensure a better Customer Experience Develop overall People capabilities across the organization Enable improvement in process efficiency with a goal to optimize overall spend Introduce technological enablement to improve control, support process enhancements, provide complete data visibility and support automated decision making. Business Verticals: DTDC has grown from strength to strength and now caters to the following verticals: Domestic Express The Domestic Express Division represents the core business and the oldest division with which DTDC began its operations. DTDCs Standard Express Services include DTDC Lite that involves Delivery of Documents & Small parcels through air and surface modes across India & DTDC GEC (Ground Express Cargo) that caters to secure movements of domestic B2B commercial shipments through a surface network. Apart from the standard services, DTDC has pioneered and established critical value-added offerings like Premium Express Product (PEP) which include Day/Time Definite Express Deliveries with Money Back Guarantee across India with an added advantage of Secured Delivery in Tamper-proof Security Packs. This product is offered for both Walk-in as well as Corporate Customers.
- 11. International Express : DTDC has a widespread reach across the globe through its own offices located in some of the prominent countries like UK, USA, Canada, South Africa, UAE, Bahrain, Pakistan, Bangladesh, Sri Lanka, Australia, Kenya, Kuwait, Qatar, Myanmar, Nepal, Philippines, China, Singapore & Malaysia. Our superior expertise in the express industry and our strategic tie-ups with leading global and regional service providers ensures that our customers get an efficient and timely delivery along with highly penetrative reach across the world. DTDC E-Commerce Logisticindustr: As a part of its mission to serve all the key client segments in India, in March 2013, DTDC launched its specialist logistics company for e-commerce DotZot the 1st pan India e-commerce delivery network with a reach of 8000 plus pin codes and 2300 cities focusing exclusively on the e-retail space. With the advent of DotZot, DTDC is all set to cater to the growing logistics demands of the e-commerce industry.
- 12. DTDC Supply Chain Solutions: DTDCs Supply Chain Solutions division was founded in the year 2009-10and focuses on providing Cargo Services via surface, air and rail modes. The network reach includes 80 hubs connected through 76 routes across India. Customers in this division range from across varied industries like textiles, engineering, IT, Telecom, FMCG and Pharmaceuticals. The dedicated fleet management experts are committed to deliver operational excellence that can match international standards. Security &vigilance form an integral part of our operational process and is implemented as a mandatory tool to achieve effective business management. As a part of its SCS division, DTDC owns 60 fully customized warehouses including spare parts hubs that are maintained and executed by a team of experts through high end inventory supervision to provide best-in-class 3PL services pan India.
- 13. THANK YOU