Presentation v01
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This document summarizes a usability test of the mymuesli.com website. The usability test involved 3 participants who were given tasks to complete on the site. Issues identified included difficulties deleting ingredients from the shopping cart, lack of confirmation when adding items, and limited information about gluten-free products and store pickup locations. Suggestions to improve the site usability included clearer information placement, pop-up messages when adding items, and a dedicated shipping section. The test aimed to identify problems and improve the interactive tools and information available to users.
Presentation v01
- 1. winter term 2011/ October 2011 Usability Test – mymuesli.com Sabrina Kleinlercher, EHT10 Christian Krainer, EHT 10 Alfredo Velasquez, MID11 FH Joanneum – University of Applied Sciences
- 2. FH Joanneum – University of Applied Sciences Description • Website for mixing muesli combinations • Options up to 75 ingredients. • Clients can choose between normal to exotic ingredients. • Product can be delivered in Europe at clients home address or nearest provider stores. Usability Test
- 3. FH Joanneum – University of Applied Sciences Usability Test Tasks 1. Finding shipping costs to Austria without placing order 2. Selecting and removing items from shopping basket interactive tool 3. Make selection available to a store near Jakomini 4. Find out information for gluten free products Usability Test
- 4. FH Joanneum – University of Applied Sciences Test Participants Nadine S. Bernhard P. Kathrin G. 23 23 39 nursing student student (Industrial Design) Mother, Doctorat student ca. 20h ca. 20-25h ca. 15h 5% eMail, 95% browsing 10% eMail, 90% browsing 10% eMail, 90% browsing social networks, video portals news, blogs social networks, news, google Facebook, YouTube, gmx.at standard.at, gmx.at, google, radio france autobild.de Usability Test
- 5. FH Joanneum – University of Applied Sciences Results Summary PARTICIPANT PROBLEM RELEVANCE 1 Bernhard P. deleting an ingredient important 2 Bernhard P. shopping cart confirmation important 3 Bernhard P. naming of buttons small 4 Nadine S. naming of buttons small 5 Nadine S. gluten-free muesli important 6 Nadine S. shopping cart confirmation important 7 Kathrin G. shipping costs important 8 Kathrin G. interactive tools small 9 Kathrin G. glute-free muesli important Usability Test
- 6. FH Joanneum – University of Applied Sciences Main Problems • Shopping Cart confirmation • Gluten Free muesli information. • Make selection available to a store near Jakomini. • Interactive tools and missing information. Usability Test
- 7. FH Joanneum – University of Applied Sciences Suggestions • Relevance for gluten free products • Information should be more legible and well placed not based on user assumptions. • Interactive shopping cart should tell user when a product is added with a pop up message • Shipping information must be detailed in a section. Usability Test
- 8. FH Joanneum – University of Applied Sciences Reactions • Excitement -- Frustration • Irritation -- Anger • Surprised -- Confused Usability Test
- 9. FH Joanneum – University of Applied Sciences Test extracts • Test participant no1 • Test participant no2 • Test participant no3 Usability Test