The document discusses the history and development of international guidelines for consumer protection established by the United Nations. It notes that consumer protection guidelines were first drafted in the early 1970s and 1980s, addressing basic needs, safety, information, choice, representation, and redress for consumers. The guidelines were adopted by the UN General Assembly in 1985 and covered 7 key areas of consumer rights and welfare. They have since been expanded to also promote sustainable consumption.
2. Consumers by definition,
include us all, Kennedy said in
his Congressional Statement,
They are the largest
economic group, affecting and
affected by almost every
public and private economic
decision. Yet they are the only
important group... whose
views are often not heard.
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5. Consumers often face imbalances in
economic terms,
education levels, and
bargaining power.
That consumers should have the right of access to
non-hazardous products.
The importance of promoting just, equitable, and
sustainable economic and social development
6. Originally covered 7 areas:
Physical safety,
Promotion and protection of consumers' economic
interests,
Standards for the safety and quality of consumer goods
and services,
Distribution facilities for essential consumer goods and
services,
Measures enabling consumers to obtain redress,
Education and information programmes, and
Measures relating to specific areas (food, water, and
pharmaceuticals)
Promotion of sustainable consumption.