The document discusses the external environment that businesses operate within, including the micro and macro environments. The micro environment consists of suppliers, customers, marketing intermediaries, financiers, and the public. The macro environment includes economic, legal, technical, social/cultural, and political factors. Economic factors influence the business system and policies. Legal factors include applicable laws and court rulings. Technological factors determine the types of products, equipment, and quality used. Social and cultural factors shape values and work culture. Political factors relate to government policies toward and control/regulation of businesses. The external environment has indirect but significant influence on businesses.