The document lists seminar offerings from Lynne Peer, Rod Pulley, and Jeanne Sperry. The seminars cover topics such as selling skills, financial management, design/marketing/advertising, individual excellence, supervision/management, and strategic management. Customized seminars can also be created based on business needs. Contact information is provided to schedule seminars.
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Prg Seminar Offerings 2010 2 Pg
1. SEMINAR OFFERINGS
LY N N E P E E R | ROD PULLEY | JEANNE SPERRY
SELLING SKILLS AND CUSTOMER INTIMACY FINANCIAL MANAGEMENT
Becoming Customer Focused: How to Achieve Understanding Financial Statements:
Customer First Attitudes/Actions Fundamentals for the Non-Financial Employee
Building Customer Rapport: Phrasing and the Financial Ratios: Understanding Your
Difference it Makes Organizations Health
Gender Differences in Communication: Selling Taking Control of Your Cash Cycle: Working
to Men, Women and Couples Capital Management
Connecting Generations: Understanding Tools for Business Decisions: The Income
Veterans, Boomers, Xers and Millennials and Statement and Balance Sheet
How They Interact in the Workplace Risk and Reward: Managing Inventory
Understanding Customer Dissatisfaction:
Dealing Effectively in Challenging Situations DESIGN, MARKETING AND ADVERTISING
Retail Selling Skills: Understanding Customer Branding Strategies: How to Build a
Needs and How to Influence Buying Decisions Compelling Brand
Prospecting for Business: Move from Cold Differentiate Your Company with
Calling to Serious Prospecting Outstanding Marketing and Advertising:
Templates and Ideas to Help You Generate
INDIVIDUAL EXCELLENCE Business
First Impressions: Reading Physical Generational Marketing: Understanding
Appearance and Body Language Your Target Audience and How They Make
Say Yes to Happiness: Nine Traits of Truly Buying Decisions
Happy People Retail Marketing: Tips and Techniques for
Juggling Multiple Priorities: Dealing with Advertising and Marketing
Distractions, Procrastination and Clutter Preparing Files for Commercial Printing:
Secrets of Self Promotion: Increasing Your Files, fonts and images
Name Recognition in the Community
Effective Presentation Strategies: Skills for STRATEGIC MANAGEMENT
Speaking in Front of One or One Thousand Creating a Successful Business Plan: Knowing
Where We Go From Here
SUPERVISION AND MANAGEMENT
Customer Satisfaction Surveys: Find Out What
Managing Performance Successfully: Setting
Your Customers Really Think about You
Expectations, Evaluating Performance and
Giving Feedback for Managers/Supervisors
Creating an Outstanding Orientation
Program for New Employees: What New
Employees Should Know
Our group can create customized seminars
on a wide variety of topics based on your business needs.
peerresourcegroup.com | 843.597.2233 | email: Lynne.Peer@peerresourcegroup.com
2. SEMINAR OFFERINGS
LY N N E P E E R | ROD PULLEY | JEANNE SPERRY
SELLING SKILLS AND CUSTOMER INTIMACY FINANCIAL MANAGEMENT
Becoming Customer Focused: How to Achieve Understanding Financial Statements:
Customer First Attitudes/Actions Fundamentals for the Non-Financial Employee
Building Customer Rapport: Phrasing and the Financial Ratios: Understanding Your
Difference it Makes Organizations Health
Gender Differences in Communication: Selling Taking Control of Your Cash Cycle: Working
to Men, Women and Couples Capital Management
Connecting Generations: Understanding Tools for Business Decisions: The Income
Veterans, Boomers, Xers and Millennials and Statement and Balance Sheet
How They Interact in the Workplace Risk and Reward: Managing Inventory
Understanding Customer Dissatisfaction:
Dealing Effectively in Challenging Situations DESIGN, MARKETING AND ADVERTISING
Retail Selling Skills: Understanding Customer Branding Strategies: How to Build a
Needs and How to Influence Buying Decisions Compelling Brand
Prospecting for Business: Move from Cold Differentiate Your Company with
Calling to Serious Prospecting Outstanding Marketing and Advertising:
Templates and Ideas to Help You Generate
INDIVIDUAL EXCELLENCE Business
First Impressions: Reading Physical Generational Marketing: Understanding
Appearance and Body Language Your Target Audience and How They Make
Say Yes to Happiness: Nine Traits of Truly Buying Decisions
Happy People Retail Marketing: Tips and Techniques for
Juggling Multiple Priorities: Dealing with Advertising and Marketing
Distractions, Procrastination and Clutter Preparing Files for Commercial Printing:
Secrets of Self Promotion: Increasing Your Files, fonts and images
Name Recognition in the Community
Effective Presentation Strategies: Skills for STRATEGIC MANAGEMENT
Speaking in Front of One or One Thousand Creating a Successful Business Plan: Knowing
Where We Go From Here
SUPERVISION AND MANAGEMENT
Customer Satisfaction Surveys: Find Out What
Managing Performance Successfully: Setting
Your Customers Really Think about You
Expectations, Evaluating Performance and
Giving Feedback for Managers/Supervisors
Creating an Outstanding Orientation
Program for New Employees: What New
Employees Should Know
Our group can create customized seminars
on a wide variety of topics based on your business needs.
peerresourcegroup.com | 843.597.2233 | email: Lynne.Peer@peerresourcegroup.com