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Hard Lessons Learnt
during our Transformation
Agenda
Our Company Profile
Our journey

Current challenges
5 Hard lessons learnt
Sharing our current practices
Questions?
Our Profile
Established in 1965

102 Committed People
Our Journey

1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
Current Challenges
PrintReplacement

Overseas
Competition

Industry Output

Challenging
Economy

Strong S$

-30%
Steep Cost
Increase
Lost US$

4,264,000,000
Lost US$

Lost US$

9,600,000,000

6,400,000,000
Cut 10,000 staff
Focus on Digital Imaging,
Mobile Devices and Video
Games. Move away from TV!
Global Mobile OS Market

Source: 2005 data per Gartner, 2012E data per IDC
Windows OS: 96% in 2005

Drop from

96% -35% in 7 Years!

Source: Asymco.com (as of 2011), Public Filings, Morgan Stanley Research, Gartner for 2012E data
Other Affected Industries

? Newspaper
? Book shops
? Precision
Engineering
? Post Office
? Computer
Servers
? Laptops, ¡­.
Lesson 1:
Technology is NOT a Magic Pill
Lesson 1:
Technology is NOT a Magic Pill
Learnt to formulate our Strategy

First
Lesson 2:
Strategy is SEXY¡­

Execution is KING!
1% Vision

99% Alignment
Lesson 3:
Bottleneck is usually at the TOP

Change begins with ME!
Lesson 4:
People is the KEY

¹«Ë¾
Enterprise

-ÈË = Ö¹
People

Stop

Enterprise will cease
without People
Lesson 4:
People is the KEY

People are resistant to change!
Lesson 4:
People is the KEY

Training is only the beginning!
Lesson 5:

Change takes
much L o n g e r & Cost a lot more¡­

There is no Finish Line!
My all time Favourite!

Highlighted a lot of mistakes that we made¡­
Our Philosophy
Our People
Our
Partners

Our
Customers

Win-Win
Our Shareholders

Our
Society
Our
Environment
Practice 1:
Invest in Building Positive Culture
Vision
BHAG
1 to 1 X Media
Marketing

Photo-book

Commercial
Printing

Packaging
Printing

?

Positive Culture
Great Game
of Business

Values & Purpose
Mastering
Rockefeller
Habits

Lean
Manufacturing
Practice 1:
Invest in Building Positive Culture
Great Game of Business
2. Keep Score &
Follow the Action

1. Know & Teach
the Rules
CN

3. Provide a Stake in
the Outcome
Practice 1:
Invest in Building Positive Culture
Mastering Rockefeller Habits

Cash

People

Execution

Strategy
Practice 1:
Invest in Building Positive Culture
Lean Manufacturing
Practice 2:
Invest in People
Practice 2:
Invest in People

Educate
Know & Teach the Rules
Practice 2:
Invest in People

Coaching
Practice 2:
Invest in People
Practice 3:
1% Vision 99% Alignment¡­
All our KPIs
must be aligned
Practice 3:

1% Vision 99% Alignment¡­

Critical
Starting Point

Critical Number

The
journey is
more
Important
¡­
Practice 3:
1% Vision
99% Alignment¡­
Sit

Sit

The Power of
Repetition

Sit

Sit

Sit

Sit

Sit

Sit

Good Dog
Practice 4:
Keep Score & Follow the Action
Practice 4:
Keep Score & Follow the Action

Make it Fun

=
Practice 5
Daily & Weekly Huddles
Practice 5:
Daily & Weekly Huddles

Our people keep their own scores
Quote by George Bernard Shaw
¡°If you have an apple and
I have an apple and we
exchange these apples
then you and I will still
each have one apple¡­

Nobel Prize & Oscar Winner
Co-founder , London School
of Economics

But if you have an idea
and I have an idea and we
exchange these ideas,
then each of us will have
two ideas.¡±
Hope that my sharing has been helpful

Comments?
jit@winson.com

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