Problem and empathy map o robotti
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Not-for-profits view flexible volunteers as a burden rather than a resource because they focus on the short-term costs of managing flexible schedules rather than the long-term systemic benefits. Specifically, organizations worry that flexible volunteers will be unreliable, have unclear motivations, and require more work to utilize than value provided. They believe fixed volunteering schedules are less risky and better meet their direct needs for assistance. However, flexible volunteering could provide broader benefits if organizations considered volunteers' contributions from a more systemic perspective.
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Charlas Interm坦n Oxfam Escuela Oficial Idiomas M叩laga Feb 2015Problem and empathy map o robotti
- 1. Empathy Map Odile Robotti (Italy)
- 2. Problem statement Not-for-profits need to understand the longer term/systemic benefits of flexible volunteers because at present they consider them a burden not a resource
- 3. We dont need help, fine with volunteers we have We need people who are reliable We need people whose motivation is clear and sound Dont offer flexible volunteering opportunities Risks > benefits More work to get them doing something than benefit Whats in it for us? What we need is money to pay for proper help