Procesy
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podklady pro workshop zamen箪 na procesn鱈 鱈zen鱈 v mal箪ch a stedn鱈ch firm叩ch
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- podrobnji pedstavuje zamstnanecky nejobl鱈benj邸鱈 event s n叩zvem P叩ten鱈 zav鱈rakaOnboarding is a Process Not an Event - Heather Carey, Senior Manager Employee...
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Procesy
- 3. Co to je proces? Proces (z latinsk辿ho processus, co転 je tvar slovesa procedere postupovat, vyv鱈jet se) je postupn箪 dj nebo zmna, posloupnost stav哲 njak辿ho syst辿mu. 12/11/2013 @KarH79 #procesyCO
- 4. Pro? Konzistence Pedv鱈datelnost Kvalita Bezpenost Inovace Onboarding a tr辿nink 12/11/2013 @KarH79 #procesyCO
- 5. Pro ne! Byrokracie Ne転ivost Pap鱈r vs. Realita Management vs. Workforce Pravidla vs. Inovace 12/11/2013 @KarH79 #procesyCO
- 6. Za叩tek 鱈m a jak je proces spu邸tn? Co je na vstupu? Kdo se 炭astn鱈? Petavit nekvalitn鱈 vstup na kvalitn鱈 v箪stup vy転aduje mnohem v鱈c energie 12/11/2013 @KarH79 #procesyCO
- 7. Pr哲bh Jak叩 je sekvence krok哲 v r叩mci procesu? Jak se pracuje se vstupy? Jak辿 jsou oek叩van辿 v箪stupy? Kvalita, v箪kon, bezpenost. Stakeholders 12/11/2013 @KarH79 #procesyCO
- 8. Konec Kdy a jak proces kon鱈? Jak箪 je v箪stup procesu? Jak箪 a kde je z叩znam o pr哲bhu? Kdo peb鱈r叩 v箪stup procesu? 12/11/2013 @KarH79 #procesyCO
- 9. Syst辿m Vazba mezi procesy Proces nad procesy Kontinu叩ln鱈 zlep邸ov叩n鱈 Men鱈 v箪konnosti proces哲 pokud zmna procesu nevyvol叩 zmny v syst辿mu, je pravdpodobn辿, 転e nem叩te syst辿m 12/11/2013 @KarH79 #procesyCO
- 10. Procesy a business hodnoty Kl鱈ov辿 hodnoty firmy kdo jsme? Ukazatel辿 v箪konnosti jak pozn叩me pokrok? Udr転ujte procesy 転iv辿 jak pracujeme a jak se m哲転eme zlep邸it? Nedlejte z proces哲 freejazz 12/11/2013 @KarH79 #procesyCO
- 11. Mal辿 firmy procesy nepotebuj鱈 ?!? Lead generation (marketing) Ziskovost Pl叩nov叩n鱈 kapacit V箪voj a inovace (produkty, slu転by) Onboarding Ne邸etete, dokud dobe nev鱈te pro a kde 12/11/2013 @KarH79 #procesyCO
- 12. M鱈t i nem鱈t? M哲転eme to nem鱈t? Vydl叩me? U邸et鱈me? 12/11/2013 @KarH79 #procesyCO
- 13. Form叩ln popsan辿 procesy Dostupnost, dostupnost, dostupnost Pravideln叩 aktualizace Vlastn鱈k procesu Tailoring guide Visio, mind map, n叩stnka 12/11/2013 @KarH79 #procesyCO
- 14. Men鱈 Hlavn鱈 a kontroln鱈 metriky Cena men鱈 vs pidan叩 hodnota Reporting viditeln箪, dostupn箪, smyslupln箪, bezpen箪 Metriky = business hodnoty + stakeholders Tolerance a spou邸tc鱈 hodnoty kdy a jak reagovat? 12/11/2013 @KarH79 #procesyCO
- 15. Kde za鱈t P鱈jmy a v箪daje Co v叩m vydl叩 nejv鱈c? Co v叩s stoj鱈 nejv鱈c penz? ... a jak to v鱈te? Value mapping a komunikace Z叩sadn鱈 ot叩zky b箪vaj鱈 prost辿 12/11/2013 @KarH79 #procesyCO
- 16. Pl箪tv叩n鱈 transportation inventory motion (opoteben鱈, 炭nava) waiting over-processing over-production defects 12/11/2013 @KarH79 #procesyCO
- 17. Jak prosadit zmnu Z叩vazek Pl叩n PDCA iterace v mal箪ch kroc鱈ch vs. Big Bang Change management Release management Spin-off 12/11/2013 @KarH79 #procesyCO
- 18. Zlep邸ov叩n鱈 nikdy nekon鱈 Zisky N叩klady Udr転iteln箪 rozvoj (zlep邸ov叩n鱈) Inovace Kaizen, lean, six sigma 12/11/2013 @KarH79 #procesyCO
- 19. Jak se nezbl叩znit Zapojen鱈 cel辿 firmy Vlastnictv鱈 proces哲 Zlep邸ovatelsk辿 hnut鱈 Transparence, otevenost, pirozen叩 autorita Extern鱈 konzultace Ne v鱈c ne転 je nutn辿, ne m辿n ne転 je poteba 12/11/2013 @KarH79 #procesyCO
- 20. Rekapitulace Za叩tek, pr哲bh, konec Metriky, z叩znamy a stakeholders Popis dostupn箪, smyslupln箪, bezpen箪 Vazba na business hodnoty Kaizen, PDCA 12/11/2013 @KarH79 #procesyCO