際際滷

際際滷Share a Scribd company logo

Professional Atlassian Products Setup and Administration

Sigma Software
Sigma Software

Whether you need to install, customize Atlassian products, or add integrations with 3-rd party services, you might always need a smart advisor who knows the tricks of the trade to guide you through the process. In such cases, you can rely on Sigma Software that knows the ropes of a multitude of Atlassian tools. Learn about the full range of services we provide and our case studies in this one-pager!

1 of 1
Download to read offline
Sigma Software provides premium software engineering services to global corporations, software product houses and IT startups since 2002. We are a part of a leading Nordic technology consulting group offering full software development lifecycle. Sigma Software services comprise software development, support, and IT consulting. Our team of over 1,100 software engineers unites over 550 software developers and architects, 130 test engineers, 90 project managers, and over 35 DevOps professionals. Company has a various network of offices in Europe, USA, Canada, Australia, and Singapore. PROFESSIONAL ATLASSIAN PRODUCTS SETUP AND ADMINISTRATION ATLASSIAN TOOLS: ScriptRunner, CentOS, MySQL, PostgreSQL, Slack, ZenDesk, Intercom OTHER TOOLS AND TECHNOLOGIES: Money-time-result effective approach; Automation and integration; Support and administration of Jira or any other Atlassian products; Setup optimization or full-cycle launch from scratch; Scaling of Customers Atlassian package utilization for maximum efficiency; Continuous improvement based on feedbacks. Telecom Gaming Gambling Advertising Logistics Automotive Aviation E-com Media & Publishing Documentation Management Energy E-learning SERVICES FOR YOUR ATLASSIAN TOOLSET ATLASSIAN CRM SETUP AND ADMINISTRATION FOR SMART CITY SOLUTIONS COMPANY CASESTUDY Creating Knowledge Base for internal and external users, which reduced team's workload and the number of support requests. Improving cooperation between a support team and the customer by introducing Customer Portal; Setup of Confluence Server and its integration with Jira Service Desk to create a common workspace; Setup of Jira Server Desk with PostgreSQL DB from scratch; CASESTUDY Automation of ticket creation process, which increased team's efficiency by 50%; Uniting all incidents from third-party services in Jira to reduce management overhead, time spent on communication, and tasks tracking two times. Integration of Jira with 3rd-party services (Salesforce; Slack); Setup of workflow, SLA, time tracking, reporting, notifications to enhance internal processes; PROCESS OPTIMIZATION FOR A SOFTWARE SECURITY PROJECT TEAM REACH US: 58 Yaroslavska Str., BC Astarta, 7th foor, Kyiv, Ukraine | info@sigma.software | www.sigma.software DOMAIN AREAS 9 COUNTRIES WORLDWIDE OFFICES IN 18YEARS OF SOFTWARE DEVELOPER SERVICES LEVERAGING 1100+ UNITING SOFTWARE EXPERTS Data center Server ADS-ONS+SERVICE

More Related Content

Professional Atlassian Products Setup and Administration

  • 1. Sigma Software provides premium software engineering services to global corporations, software product houses and IT startups since 2002. We are a part of a leading Nordic technology consulting group offering full software development lifecycle. Sigma Software services comprise software development, support, and IT consulting. Our team of over 1,100 software engineers unites over 550 software developers and architects, 130 test engineers, 90 project managers, and over 35 DevOps professionals. Company has a various network of offices in Europe, USA, Canada, Australia, and Singapore. PROFESSIONAL ATLASSIAN PRODUCTS SETUP AND ADMINISTRATION ATLASSIAN TOOLS: ScriptRunner, CentOS, MySQL, PostgreSQL, Slack, ZenDesk, Intercom OTHER TOOLS AND TECHNOLOGIES: Money-time-result effective approach; Automation and integration; Support and administration of Jira or any other Atlassian products; Setup optimization or full-cycle launch from scratch; Scaling of Customers Atlassian package utilization for maximum efficiency; Continuous improvement based on feedbacks. Telecom Gaming Gambling Advertising Logistics Automotive Aviation E-com Media & Publishing Documentation Management Energy E-learning SERVICES FOR YOUR ATLASSIAN TOOLSET ATLASSIAN CRM SETUP AND ADMINISTRATION FOR SMART CITY SOLUTIONS COMPANY CASESTUDY Creating Knowledge Base for internal and external users, which reduced team's workload and the number of support requests. Improving cooperation between a support team and the customer by introducing Customer Portal; Setup of Confluence Server and its integration with Jira Service Desk to create a common workspace; Setup of Jira Server Desk with PostgreSQL DB from scratch; CASESTUDY Automation of ticket creation process, which increased team's efficiency by 50%; Uniting all incidents from third-party services in Jira to reduce management overhead, time spent on communication, and tasks tracking two times. Integration of Jira with 3rd-party services (Salesforce; Slack); Setup of workflow, SLA, time tracking, reporting, notifications to enhance internal processes; PROCESS OPTIMIZATION FOR A SOFTWARE SECURITY PROJECT TEAM REACH US: 58 Yaroslavska Str., BC Astarta, 7th foor, Kyiv, Ukraine | info@sigma.software | www.sigma.software DOMAIN AREAS 9 COUNTRIES WORLDWIDE OFFICES IN 18YEARS OF SOFTWARE DEVELOPER SERVICES LEVERAGING 1100+ UNITING SOFTWARE EXPERTS Data center Server ADS-ONS+SERVICE