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Professionalism.pptx

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This document provides tips for practicing professionalism and etiquette in the workplace. It discusses the importance of: - Being punctual and keeping appointments - Shaking hands firmly and making eye contact when greeting others - Saying "please" and "thank you" in interactions - Returning phone calls promptly and focusing fully when listening to others - Maintaining good posture and grooming habits - Praising subordinates publicly and providing constructive criticism privately - Avoiding gossip or negative discussions with coworkers Overall, the document emphasizes displaying confidence, respect, and positivity in professional interactions.

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Practicing Professionalism A way forSuccessful career
7H Principle Honesty, Health, Harmony, Honor, Humility, Humor Happiness.
Being Professional
To do 1 Practice punctuality. Be on time. In fact, strive to be ahead of schedule. Idea: Bring a "to read" file with you to meetings so that, while you're waiting for people to arrive, you can stay productive. Army man way Yes in INDIA!
Now Tomorrow Slow but Sure Fast and Sure Very Real Very virtual A job for life (Career) A life full of jobs (Project) Accountants Rule Innovators Rule Tangible Assets Intangible Assets Plodding towards success Failing their way to success Learn Remember Unlearn. Forget Honor..Cherish DishonorReinvent Paper Silicon Employees Talent Ninety Percent is of all drudge work Microprocessors do most drudge work
Now Tomorrow Technology Helps link part of an organization The network is the organization We sell rigorously engineered great products We sell information enabled awesome experiences Men in suit Women in charge Product & Services Experiences & Solutions Satisfied customer Partner in marketing Surprised Stunned Selling to customers Tempting customers Transaction Relationship Women are a Specialty Market Women are the market Retirement Rejuvenation Earning Power Spending Power
Now Tomorrow A job A performance Forgettable Memorable A bureaucratic task A signature piece Acceptable work Mastery of Craft Hierarchy reigns Talent Rules Risk averse Venturesome Know your place Do your things Wait Act Follow the rules Selectively break the rules Make new rules Barriers Opportunities Top down leadership Tap the grassroots leadership
Now Tomorrow Planning, planning, planning Planning, execution, execution.. Issuing orders Finding heroes Micro- managing dramatizing demos Resigned to Life Ready to change the world I was assigned to this task I volunteered for this task Cubicle slaves Free agents Do what youre told Do what you excel at People are important People are everything Hire to fill a position Hire to position a company for greatness Training is a department Training is obsession Secured job with potential for growth A great place to work
Now Tomorrow Competition Cooperation Issuing Orders Asking questions Yes, Sir Thank you Management Empowerment Information: Need to know Information : Want to Share Standards Creativity Obedience as key virtue Initiative as key virtue Math and English dominate Art and music thrive Maximize revenues by focusing on a few big customers Maximize innovation by seeking out strange small customers Analyze the customer Ally with the customer Slow and steady Fast and faster
Now Tomorrow Competition Cooperation Issuing Orders Asking questions Yes, Sir Thank you Management Empowerment Information: Need to know Information : Want to Share Standards Creativity Obedience as key virtue Initiative as key virtue Math and English dominate Art and music thrive Maximize revenues by focusing on a few big customers Maximize innovation by seeking out strange small customers Analyze the customer Ally with the customer Slow and steady Fast and faster
To Do 2 Shake hands like you mean it. Avoid wimpy handshakes. What kind of message does that send? Instead, grasp the other person's hand firmly; interlocking thumbs and giving a slight squeeze that says, "I'm confident. I'm glad to meet you."
To Do 3 Stand for introductions.
To Do 4 Say "please" and "thank you." You would not believe how often business people including seasoned assistants forget these time-honored words of respect!
To Do 5 Return phone calls promptly. It matters! What's more, answer the phone when you are in the office, even if you are swamped with work. (You'd be amazed how many assistants allow calls to go to voice mail a no-no.) Make the best impression by being there when people need you or someone you support.
To Do 6 Stay focused when listening to others. Look at THEM!!! Contrary to popular practice, it is not OK to check e-mail while you are on the phone. What may seem like multi-tasking to some can seem rude or inattentive to others.
To Do 7 Walk with poise. Ever see pictures of '50s women walking with books on their heads? You do not have to go to that extreme. Simply carry yourself well as you walk with shoulders back, head up and a smile on your face, of course.
To Do 8 Practice good grooming. Strive to ensure that your overall "image package" hair, clothing, shoes, accessories and make-up says to others: "I'm happy with myself." " I'm attractive and enthusiastic about life and the work I do."
To Do 9 Have a eye for detailing Octroi Officer
Do NOT Do 1 Talk or laugh loudly. This is especially true when you're using a cell phone or addressing a personal issue. Discretion, and a lower tone of voice, is usually best.
Do NOT Do 2 Cry in front of others. The crying, emotionally frustrated professional woman is one of the worst negative stereotypes in business today. If you feel the need to show emotion, step away, manage your feelings and then return to the situation with composure and more confidence. Girls Understand this First!
Do NOT Do 3 Barge into someone's workspace. Knock first. Ask if it's a good time to talk. If not, agree on a better time and leave. Avoid hovering, which can hamper privacy and productivity.
Do NOT Do 4 Allow discontent to spread. Positive attitudes not negative ones keep morale high and help friends work better together. So be sure to limit negative talk to the best of your ability either by opting not to participate or stating, "I think it's best if we don't discuss that."
Do NOT Do 5 Satisfied Underperformance The greatest danger for most of us is not that our aim is too high and we miss it, but that it is too low and we reach it. Pranav Mistry
Do Not Do 6 Try to Clever and underestimate others A Story of Troubling Son
Law 1 Make others around you look good! Remember the only thing that walk back after they cremate you or bury you is your character. Make others around you look better
The most important need of an individual is appreciation
Law 2 Praise in Public and Shout in private Makes your subordinates feel happy and proud to work for you! Dr. Kalam and Dr. Sarabhai
Law 3 Never be caught doing things your mother would not approve Do right things. Your own, your parents and your college, your friends reputation depends on it
Law 4 There is never a personal agenda
Your performance Yardstick Rule 1. Don't expect anything - like someone to always tell you what to do! You have to plot strategy, take decisions, you have to be self motivated and should know how to work without supervision.
Rule 2 Fix what you can, dont sweat what you cant If you have the ability to make something better at work, to clear up a misunderstanding, make a decision, or recommend a better process, then do it. If you don't have the ability to change it, simply let it be.
Some people look for things that went wrong and try to fix them. I look for things that went right, and try to build off them. Bob Stone, Direct Marketer
Rule 3 Everyone wants to do a good job Really! People don't set out to get it wrong, or miss the mark. They act on what they know, and what they actually heard of the directions. Check if they understood you in the first place
Remember ! THE PROBLEM IS RARELY/NEVER THE PROBLEM. THE RESPONSE TO THE PROBLEM INVARIABLY ENDS UP BEING THE REAL PROBLEM
Rule 4 Let your head drive business, and your heart guide your head Use your brains, it is what got you to the job you are in, but always pay attention to your gut, if something doesn't feel right, it is worth digging into, and if it feels good, go with it!
Rule 5 Dont take work or yourself too seriously There will be times when things go wrong, when work piles up or needs to be re-done, and stuff happens. So why not enjoy it anyway?
Invention is mother of Necessity? Contrast to the conventional wisdom, major historical inventions were not invented to fulfill a pressing need but instead were developed by tinkerers and hobbyists who developed their inventions due to their curiosity rather than with regards to necessity
Illustration At the time the automobile was invented, horses had been accommodating peoples land transport need for thousands of years, and railroads for several decades. There was no sudden shortage of horses or dissatisfaction with railway
Secret of Successful People
very simple. They are not afraid to fail.
FAIL, FAIL AGAIN. FAIL BETTER.
But Purposeful Action Taking is Must
What to DO? Select the right company / friends Do your home work and be sure you are committing yourself
What to DO? Contd Start earlier, Work Harder and Stay later Always look for way to go the extra mile.
What to DO? Contd Push to the front make valuable contributions Lead from the front you have to lead by example
What to DO? Contd Ask for what you want, speak clearly Ask for more responsibilities, more opportunities, with that comes better pay
What to DO? Contd Guard your integrity as a sacred thing Be truthful and honest.
What to DO? Contd Read about the future! Morph Technology
What to DO? Contd Invest in yourself continually Read, study attend seminars, listen to programs increase your knowledge and skills. YES Everyday
What to DO? Contd Think about the future Look for ways to improve yourself and your work in weeks and months ahead
What to DO? Contd Focus on your Goals Determine what you want to achieve every single day
What to DO? Contd Concentrate on results Focus on your mental and physical energies to getting things done get results. Take a walk Get exercise
What to DO? Contd Be a problem solver Look for better, cheaper ways to do things
What to DO? Contd Put your people first in everything Make those around you look good.
What to DO? Contd Focus on the bottom line Look to save money in every place
What to DO? Contd Develop positive personal power Help people in the college Empathize Always be genuine
What to DO? Contd Get the job done Fast Get this reputation be first to complete your work!
Requirement: Discomfort
Im not comfortable unless Im uncomfortable. Jay Chiat, Ad Guru
It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change. Charles Darwin
I dont know if it is possible. I do know its necessary.
Thank you

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Professionalism.pptx

  • 2. 7H Principle Honesty, Health, Harmony, Honor, Humility, Humor Happiness.
  • 4. To do 1 Practice punctuality. Be on time. In fact, strive to be ahead of schedule. Idea: Bring a "to read" file with you to meetings so that, while you're waiting for people to arrive, you can stay productive. Army man way Yes in INDIA!
  • 5. Now Tomorrow Slow but Sure Fast and Sure Very Real Very virtual A job for life (Career) A life full of jobs (Project) Accountants Rule Innovators Rule Tangible Assets Intangible Assets Plodding towards success Failing their way to success Learn Remember Unlearn. Forget Honor..Cherish DishonorReinvent Paper Silicon Employees Talent Ninety Percent is of all drudge work Microprocessors do most drudge work
  • 6. Now Tomorrow Technology Helps link part of an organization The network is the organization We sell rigorously engineered great products We sell information enabled awesome experiences Men in suit Women in charge Product & Services Experiences & Solutions Satisfied customer Partner in marketing Surprised Stunned Selling to customers Tempting customers Transaction Relationship Women are a Specialty Market Women are the market Retirement Rejuvenation Earning Power Spending Power
  • 7. Now Tomorrow A job A performance Forgettable Memorable A bureaucratic task A signature piece Acceptable work Mastery of Craft Hierarchy reigns Talent Rules Risk averse Venturesome Know your place Do your things Wait Act Follow the rules Selectively break the rules Make new rules Barriers Opportunities Top down leadership Tap the grassroots leadership
  • 8. Now Tomorrow Planning, planning, planning Planning, execution, execution.. Issuing orders Finding heroes Micro- managing dramatizing demos Resigned to Life Ready to change the world I was assigned to this task I volunteered for this task Cubicle slaves Free agents Do what youre told Do what you excel at People are important People are everything Hire to fill a position Hire to position a company for greatness Training is a department Training is obsession Secured job with potential for growth A great place to work
  • 9. Now Tomorrow Competition Cooperation Issuing Orders Asking questions Yes, Sir Thank you Management Empowerment Information: Need to know Information : Want to Share Standards Creativity Obedience as key virtue Initiative as key virtue Math and English dominate Art and music thrive Maximize revenues by focusing on a few big customers Maximize innovation by seeking out strange small customers Analyze the customer Ally with the customer Slow and steady Fast and faster
  • 10. Now Tomorrow Competition Cooperation Issuing Orders Asking questions Yes, Sir Thank you Management Empowerment Information: Need to know Information : Want to Share Standards Creativity Obedience as key virtue Initiative as key virtue Math and English dominate Art and music thrive Maximize revenues by focusing on a few big customers Maximize innovation by seeking out strange small customers Analyze the customer Ally with the customer Slow and steady Fast and faster
  • 11. To Do 2 Shake hands like you mean it. Avoid wimpy handshakes. What kind of message does that send? Instead, grasp the other person's hand firmly; interlocking thumbs and giving a slight squeeze that says, "I'm confident. I'm glad to meet you."
  • 12. To Do 3 Stand for introductions.
  • 13. To Do 4 Say "please" and "thank you." You would not believe how often business people including seasoned assistants forget these time-honored words of respect!
  • 14. To Do 5 Return phone calls promptly. It matters! What's more, answer the phone when you are in the office, even if you are swamped with work. (You'd be amazed how many assistants allow calls to go to voice mail a no-no.) Make the best impression by being there when people need you or someone you support.
  • 15. To Do 6 Stay focused when listening to others. Look at THEM!!! Contrary to popular practice, it is not OK to check e-mail while you are on the phone. What may seem like multi-tasking to some can seem rude or inattentive to others.
  • 16. To Do 7 Walk with poise. Ever see pictures of '50s women walking with books on their heads? You do not have to go to that extreme. Simply carry yourself well as you walk with shoulders back, head up and a smile on your face, of course.
  • 17. To Do 8 Practice good grooming. Strive to ensure that your overall "image package" hair, clothing, shoes, accessories and make-up says to others: "I'm happy with myself." " I'm attractive and enthusiastic about life and the work I do."
  • 18. To Do 9 Have a eye for detailing Octroi Officer
  • 19. Do NOT Do 1 Talk or laugh loudly. This is especially true when you're using a cell phone or addressing a personal issue. Discretion, and a lower tone of voice, is usually best.
  • 20. Do NOT Do 2 Cry in front of others. The crying, emotionally frustrated professional woman is one of the worst negative stereotypes in business today. If you feel the need to show emotion, step away, manage your feelings and then return to the situation with composure and more confidence. Girls Understand this First!
  • 21. Do NOT Do 3 Barge into someone's workspace. Knock first. Ask if it's a good time to talk. If not, agree on a better time and leave. Avoid hovering, which can hamper privacy and productivity.
  • 22. Do NOT Do 4 Allow discontent to spread. Positive attitudes not negative ones keep morale high and help friends work better together. So be sure to limit negative talk to the best of your ability either by opting not to participate or stating, "I think it's best if we don't discuss that."
  • 23. Do NOT Do 5 Satisfied Underperformance The greatest danger for most of us is not that our aim is too high and we miss it, but that it is too low and we reach it. Pranav Mistry
  • 24. Do Not Do 6 Try to Clever and underestimate others A Story of Troubling Son
  • 25. Law 1 Make others around you look good! Remember the only thing that walk back after they cremate you or bury you is your character. Make others around you look better
  • 26. The most important need of an individual is appreciation
  • 27. Law 2 Praise in Public and Shout in private Makes your subordinates feel happy and proud to work for you! Dr. Kalam and Dr. Sarabhai
  • 28. Law 3 Never be caught doing things your mother would not approve Do right things. Your own, your parents and your college, your friends reputation depends on it
  • 29. Law 4 There is never a personal agenda
  • 30. Your performance Yardstick Rule 1. Don't expect anything - like someone to always tell you what to do! You have to plot strategy, take decisions, you have to be self motivated and should know how to work without supervision.
  • 31. Rule 2 Fix what you can, dont sweat what you cant If you have the ability to make something better at work, to clear up a misunderstanding, make a decision, or recommend a better process, then do it. If you don't have the ability to change it, simply let it be.
  • 32. Some people look for things that went wrong and try to fix them. I look for things that went right, and try to build off them. Bob Stone, Direct Marketer
  • 33. Rule 3 Everyone wants to do a good job Really! People don't set out to get it wrong, or miss the mark. They act on what they know, and what they actually heard of the directions. Check if they understood you in the first place
  • 34. Remember ! THE PROBLEM IS RARELY/NEVER THE PROBLEM. THE RESPONSE TO THE PROBLEM INVARIABLY ENDS UP BEING THE REAL PROBLEM
  • 35. Rule 4 Let your head drive business, and your heart guide your head Use your brains, it is what got you to the job you are in, but always pay attention to your gut, if something doesn't feel right, it is worth digging into, and if it feels good, go with it!
  • 36. Rule 5 Dont take work or yourself too seriously There will be times when things go wrong, when work piles up or needs to be re-done, and stuff happens. So why not enjoy it anyway?
  • 37. Invention is mother of Necessity? Contrast to the conventional wisdom, major historical inventions were not invented to fulfill a pressing need but instead were developed by tinkerers and hobbyists who developed their inventions due to their curiosity rather than with regards to necessity
  • 38. Illustration At the time the automobile was invented, horses had been accommodating peoples land transport need for thousands of years, and railroads for several decades. There was no sudden shortage of horses or dissatisfaction with railway
  • 40. very simple. They are not afraid to fail.
  • 41. FAIL, FAIL AGAIN. FAIL BETTER.
  • 43. What to DO? Select the right company / friends Do your home work and be sure you are committing yourself
  • 44. What to DO? Contd Start earlier, Work Harder and Stay later Always look for way to go the extra mile.
  • 45. What to DO? Contd Push to the front make valuable contributions Lead from the front you have to lead by example
  • 46. What to DO? Contd Ask for what you want, speak clearly Ask for more responsibilities, more opportunities, with that comes better pay
  • 47. What to DO? Contd Guard your integrity as a sacred thing Be truthful and honest.
  • 48. What to DO? Contd Read about the future! Morph Technology
  • 49. What to DO? Contd Invest in yourself continually Read, study attend seminars, listen to programs increase your knowledge and skills. YES Everyday
  • 50. What to DO? Contd Think about the future Look for ways to improve yourself and your work in weeks and months ahead
  • 51. What to DO? Contd Focus on your Goals Determine what you want to achieve every single day
  • 52. What to DO? Contd Concentrate on results Focus on your mental and physical energies to getting things done get results. Take a walk Get exercise
  • 53. What to DO? Contd Be a problem solver Look for better, cheaper ways to do things
  • 54. What to DO? Contd Put your people first in everything Make those around you look good.
  • 55. What to DO? Contd Focus on the bottom line Look to save money in every place
  • 56. What to DO? Contd Develop positive personal power Help people in the college Empathize Always be genuine
  • 57. What to DO? Contd Get the job done Fast Get this reputation be first to complete your work!
  • 59. Im not comfortable unless Im uncomfortable. Jay Chiat, Ad Guru
  • 60. It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change. Charles Darwin
  • 61. I dont know if it is possible. I do know its necessary.