Altra Collision
- 1. Altra Collision CenterLeading the Industry in Collision Repair16628 N 32nd StPHX, AZ 85032www.altracollision.comPhone 602-424-8137Fax 602-424-8373e-mail altracollision@q.com
- 2. We Provide Our Customers:Free Estimates
- 4. Customer Pick-up & Delivery
- 6. Towing
- 8. MasterCard
- 10. Debit CardFinancing Available OACHours:Mon-Fri 7:30 - 5:30Saturday 8:00 - 12:00Our complete collision repair services include:Frame
- 11. Custom Paint
- 12. Fabrication
- 13. Detailing
- 14. MechanicalOur Mission:Altra Collision is committed to excellence in both collision repair and in serving our customers with personal attention, quality service and integrity. We are determined to maintain leadership within the industry by educating technicians, updating equipment and technology as the industry evolves. Quality will not be compromised with substandard work. Our customers shall be educated and informed on all aspects of the repair process.
- 15. EQUIPMENT:Chief E Z LinerGenesis 2 Measuring System
- 16. Auto RobotCar-O-LinerTow Post LiftPro Spot WelderMig Welder
- 17. FACILITY DETAILS12,000 square feet
- 18. 1.34 acre lot
- 19. 8 Bays
- 20. 8’ x 12’ Bay Doors
- 21. Gated Lot
- 22. 24 hour Security Monitoring
- 23. CCC Pathways Estimating System
- 24. Customer Parking
- 25. Handicap AccessWE'VE GONE GREENAltra is dedicated to lowering our environmental impact. Our facility is one of the few "Green independent shops in the valley, using PPG's Envirobase paint.Envirobase Benefits:Reduces production of volatile organic compounds (VOC)
- 27. Promotes health and safety of employees
- 28. Achieves performance and qualityLifetime WarrantyThis certificate assures the repairs to which you and “Altra Collision Center” have agreed on repair order no. 1088Clevenger have been completed. We guarantee the work performed at “Altra Collision Center” so long as said vehicle shall remain under the present ownership. This warranty shall only apply if the defects occurred under normal driving conditions and not where any vehicle has been subjected to accidents, negligence, abuse, or misuse. Specifically excluded from this limited warranty is rust coming through the metal, scratches and gravel marks acquired from driving conditions. This is a fragmented, four part written warranty, and specific additional stipulations pertaining to each fragmented part are stated-hereafter:Metalwork: “Altra Collision Center” provides a lifetime written warranty against defective workmanship to include welding and the application of materials utilized in making collision repairs against cracking, flaking, pitting or deterioration. The shop will, at its sole option, repair and re-paint any metalwork warranted hereby.Painting, stripes and decals: “Altra Collision Center” provides a lifetime written warranty on painting-related priming and painting work against solvent blistering, peeling, hazing and excessive loss of pigmentation; and, a twelve (12) month written warranty on the application and adhesion of decorative stripes and decals, excluding defects which are caused by extreme environmental conditions to which the vehicle may be exposed. The shop will, at its sole option, re-prime, re-paint, re-stripe or re-decal the specific section or sections of the vehicle warranted hereby.Mechanical repairs: “Altra Collision Center” provides a twelve (12) month written warrant on all mechanical repairs including workmanship pertaining to original collision damage. The shop will, at its sole option, re-repair any mechanical assembly or component warranted-hereby-parts: “altra collision center” guarantees that parts or materials used are of the first quality. Those parts or materials are subject to the guarantee of that supplier. We will assist you in handling any claim under the supplier’s guarantee. We guarantee that use parts or other than original equipment manufactured parts were not used without authorization from you as noted on the repair order.Specifically issued are incidental costs, such as towing fees, car rental charges, travel expenses, or assemblies and components which are not specifically covered by this written warranty, nor are consequential damages such as damage to other assemblies and components resulting from a defective part or installation of such part installed or repaired during the repair included in this written warranty.This written warranty shall not be varied, supplemented, qualified or interpreted by any prior course of dealings.Issued By: Roger Douglas Date: September 9, 2009
- 29. "Our employees define our business and share our commitment to excellence"German MurielLead Painter
- 34. Continued EducationRoger DouglasOwner/General Manager
- 35. Over 18 Years experience managing in the valley
- 38. I-CarWhat Do Our Customers Have To Say"It was a terrible accident that got me to Altra. My Insurance Company gave me multiple numbers for my every need-I spent 3 1/2 hours trying to get a hold of someone. My insurance agent recommended Altra - I called and a real person answered on the first few rings! Roger took care of everything from the rental car to dealing with my adjustor, sent email updates with pictures, and talked to me directly whenever I called. The service was outstanding - when I find someone who understands hat Customer Service really means - I am thrilled. I was worried about the repairs taking longer than my20 day rental car and Roger had it completed, cleaned and delivered back to me in 8 days - not business days - 8 days! I would recommend Roger to anyone looking for the high level of service he provides. An the car looks, runs and feels greet."June 16, 2008
- 39. Don't just take our word for it!"Roger's integrity and attention to detail set him apart in an industry with a tradition of poor ethics and customer exploitation. Roger and his Altra collision team value every customer and vendor relationship. I recommend Roger and Altra Collision without reservation.""Awesome service! I take both my BMW's here. Mostly because I deal with an experienced owner helping me and answering all my questions and at a good rate."Check Out What Our Customers Have to Say For Yourself @http://www.linkedin.com/in/altracollisionhttp://www.merchantcircle.com/business/Altra.Collision.2.480-948-9174
- 40. Priority Fleet Management ServicesPriority Fleet Services for Corporate CustomersExceptional quality repairs
- 41. Personal contact and accessibility to the shop manager
- 42. Attention to detail
- 43. Highly trained technicians
- 44. Priority service Our Services:Discounted Labor Rates
- 47. Fast Turn-RatePerception Is The KeyUpdate Your Fleet On A Small BudgetCompetitive pricing on complete paint
- 49. Decal application on-siteAdvertising-the public promotion of something such as a product, service, business, or event in order to attract or increase attention