Profiler‘s quality assessment
- 2. Having framework agreements and long-term contracts with our clients entails being under continuous evaluation. In an assessment conducted by one of our clients Profiler was rated better than the average achieved shows by other suppliers. Profiler is rated amongst the top five suppliers in October 2013 Quality
- 3. Evaluation Dimension 1 Commercial & Contracts Sub-Categories Price level & market conformance RfX Quality & RfX Performance Profiler 1,5 1,9 Supplier Average 1,9 1,6 Expected Requirement 1,5 1,5 SupplierAssessment2013 ProfilerBreakdown-1 The assessment was done according to the German School grading System: A/Excellent = 1, B/Good = 2, C/Satisfying = 3, D/Sufficient = 4, E/Poor = 5, F/Fail = 6
- 4. Evaluation Dimension 2 Commercial & Contracts Sub-Categories Customer satisfaction & customer Services Cooperation & team integration Product & Service Quality Profiler 1,4 1,3 1,3 Supplier Average 1,6 1,5 1,5 Expected Requirement 1,5 1,5 1,5 SupplierAssessment2013 ProfilerBreakdown-2 The assessment was done according to the German School grading System: A/Excellent = 1, B/Good = 2, C/Satisfying = 3, D/Sufficient = 4, E/Poor = 5, F/Fail = 6
- 5. Evaluation Dimension 3 Technology & Innovation Sub-Categories Innovation Strategic importance & alignment Profiler 1,8 1,6 Supplier Average 2,0 1,8 Expected Requirement 1,5 1,5 SupplierAssessment2013 ProfilerBreakdown-3 The assessment was done according to the German School grading System: A/Excellent = 1, B/Good = 2, C/Satisfying = 3, D/Sufficient = 4, E/Poor = 5, F/Fail = 6
- 6. 0 0.5 1 1.5 2 Other Suppliers' Average Profiler's Average Expected Average Average Score OverallScorecardResult The assessment was done according to the German School grading System: A/Excellent = 1, B/Good = 2, C/Satisfying = 3, D/Sufficient = 4, E/Poor = 5, F/Fail = 6
- 7. Profiler’s credits its good rating mostly to the competence of our multicultural back-office team (which represents 9 different nationalities) who bring a variety of Qualifications with, as well as to the use of our most up to date recruitment tools and Techniques. The information provided above serves as proof that we are capable of providing the required services based on a framework agreement with the high quality of handling, also in new industry sectors. TheTeam