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Helping
Definitions
 Prosocial behavior = any act performed
  with the goal of benefiting another person

 Altruism = motive/desire to help another
  person even if it involves a cost (or at least
  no benefit) to the helper
    no rewards for helping
Evolutionary psychology
 Who would you save?
 Twin vs. mother/father
   save the person who is closer in our genetics, to pass
    on your genetics
Evolutionary psychology
 1 vs. 5 year old child
   save the 5 year old, they will be more likely to survive
 20 vs. 40 year old child
   save 20 year old, in reproductive stage
Evolutionary psychology
 Who is the kinder grandmother?
   maternal grandmother, because of maternal certainty
    (not sure with paternal grandparents, that it is the
    males child)
Evolutionary psychology
 Male vs. female
   female, because females can have children (needed
    more then men)
Why do we help?
 Evolutionary Psychology
   If the goal is to ensure our own survival, why should
    we help others at a cost to ourselves?

   Kin selection = behaviors that help a genetic relative
    are favored by natural selection
      Thus, a gene that causes an individual to help
       genetic relatives is actually helping a copy of itself
      Example: People say they would be more likely to
       help their relatives than their non-relatives in life-
       threatening situations
Who do we help?
 Burnstein, Crandall, & Kitayama (1994)
    Participants in this study were asked to imagine
     scenarios like the following:
       There are three people asleep in different rooms of
        a burning house:
           Your 7 year-old female cousin
           Your 75 year-old grandfather
           A 21 year-old acquaintance
 You have time to rescue only one
    Who do you save?
Burnstein, Crandall, & Kitayama
                                                            (1994)
3.0


2.5


2.0


1.5


1.0
        High          Mod.            Low         None
      (children, (grandparents)       (first (acquaintances)
       parents)                     cousins)


             Degree of relatedness
Burnstein, Crandall, & Kitayama
                                                            (1994)
3.0


2.5


2.0


1.5


1.0
        High          Mod.            Low         None
      (children, (grandparents)       (first (acquaintances)
       parents)                     cousins)


             Degree of relatedness
Burnstein, Crandall, & Kitayama (1994):
                  Findings
 Kin are helped more than non-kin, especially in life-
  or-death situations
 Females are helped more than males, except elderly
  females (post-menopausal)
 Young are helped more than old
 Healthy relatives helped more than non-healthy in
  life-or-death situations
 In life-or-death helping, relatedness matters (this
  assures that our genes will continue)
 In everyday helping situations, needs prevail over
  genes
Why do we help?
 Evolutionary Psychology
   Why do we help non-kin?

   Reciprocity: helping others now ensures
    that they help us later
      Adaptive strategy for our ancestors 
       becomes genetically-based tendency
Why do we help?
 Evolutionary psychology
   Learning social norms
      People who learn norms have a survival
       advantage  ability to learn norms becomes
       genetically-based
   Other social norms
      Social-responsibility norm = we should help
       those who are dependent on us
      Norm of justice = we should help those who
       deserve help
Why do we help?
 Social Learning Theory
    Helping is learned through observation and
     reinforcement
      Children learn to help by being rewarded

   As people mature, reinforcements become
    less necessary
      internalize the value of helping
Why do we help?
 Social Exchange Theory
   Maximizing rewards and minimizing costs
   People will help when the rewards are high relative
    to the costs
   Rewards: social approval, feeling good about
    yourself, increasing likelihood of being helped in
    future
   Costs: physical danger, time, embarrassment, guilt
Who will help?
 Gender Differences
   Women are more likely to give long-term,
    nurturing help

   Men are more likely to help in emergencies,
    especially when there is:
      an audience
      potential danger
      a woman in need of help
Who will help?
 Religiosity
   Religious people are only slightly more
    likely to help during emergencies

   Religious people are more likely to
    provide planned help

   Examples:
      volunteering, giving to charity
Who will help?
 Mood
   good moods can lead to helpful behavior
 Examples
   Tips on sunny vs. cloudy days
 Isen and Levin (1972)
   IV: found a dime in coin return slot of telephone
   DV: Help confederate pick up papers
      no dime -> 4% helped
      dime -> 84% helped
Who will help?
 Why do good moods predict pro-social
  behavior?
    Helping maintains good mood

   Good moods make us see the good in people
      positive thoughts -> positive behavior

   Good moods increase self-awareness
      More likely to act in accordance with our values
Who will help?
 Mood
   Bad moods can sometimes lead to prosocial
    behavior
   Negative-state relief hypothesis: people help to
    alleviate their own bad mood



 Exceptions: people who are very depressed or
  angry do not tend to help much
Mood
 Guilt: Feelings of guilt tend to increase the
  likelihood of helping
    Churchgoers are more likely to contribute
     to a charity before confession than
     afterward
    Breaking a camera increases likelihood
     of helping a completely different person
Similarity
 we are more likely to help those similar to us
 We like those who are similar to us
    Liking lecture and shared b-day study


 Example: Students in England who identified them
  selves as fans of the Manchester United soccer football
  team were assigned to see another student fall and act
  as though they were in pain (Levine et al., 2005).
    This student was wearing a Manchester United or
     rival Liverpool shirt
    results: students were almost 4 times more likely to
     help the student in the United shirt
Situational Influences

 Time pressure
 Good Samaritan study
   Princeton Theological Seminary students were
    told they were either early or late to give a talk
   They all encountered a man slumped in a
    doorway who was coughing and groaning.
   How many people stopped to see if the man
    needed help?
Good Samaritans
 Results
   Had time/early: 65% helped
   Running late: 10% helped
   Topic of talk had no effect on helping!
Situational Influences
 Rural vs. urban environment
 Example: staged injury
   Small town: about 50% of the pedestrians
    offered to help
   Large city: about 15% of pedestrians offered to
    help
   Why the difference?
Situational Influences
 Why do people help more in small towns?
   Urban overload hypothesis = people
    living in cities are constantly bombarded
    with stimulation, so they keep to
    themselves to avoid being overwhelmed
   immediate surroundings matter more than
    internalized values
Latane and Darley (1970)
 Students in cubicles communicating over
  intercom (alone, 1, or 4 students)
 one student has a seizure
Bystander Effect
             100                                    Alone
                                                    1 other bystander
                                                    4 other bystanders
              75


 Percent      50
who helped
              25


               0
                     60 seconds   150 seconds


                   Number of seconds elapsed from
                          start of seizure
Bystander Effect


 the more
  bystanders who
  witness an
  emergency, the
  less likely one of
  them will help
Bystander Intervention
Step 1:

 What prevents Step 1?
   Distraction: other people distract our attention
   Manners: we dont stare at others; we keep
    our eyes to ourselves
Step 1
 Example: Smoke-filled room study
   Participants filled out a questionnaire either
    alone or with two strangers
   Staged emergency: smoke poured into the
    room through a wall vent
   Who noticed the smoke more quickly?
      Participants working alone noticed the smoke
       almost immediately
      Participants working in small groups took longer
Bystander Intervention
 Step 2: Interpreting the event as an
  emergency

 What prevents Step 2?
   ambiguity
   pluralistic ignorance
Step 2
Interpreting the event as an emergency
   Pluralistic ignorance: The state in which people
    mistakenly believe that their own thoughts and
    feelings are different from those of others, even
    though everyones behavior is the same
   specifically, bystanders assume nothing is wrong
    in an emergency becuse no one else looks
    concerned
   Smoke-filled room study
Step 2
 Example: Smoke-filled room study
   Most people in groups continued to work on the
    questionnaire as they coughed and waved smoke away
    with their hands.
   People glanced at others (saw that they were working
    diligently)
   Participants interpretation of the smoke:
      A leak in the air condition
      Steam pipes
      Chemistry labs in the building
      Truth gas
Bystander Intervention
 Step 3: Assuming responsibility

 What prevents Step 3?
   Diffusion of responsibility = each bystanders
    sense of responsibility to help decreases as the
    number of bystanders increases
      When people are alone, they feel
       responsible.
      When people are not alone, everyone places
       the responsibility on everyone else.
Step 4: Decide how to help

 Why do people not help? They do not
  want to appear foolish
 prevents = lack of knowledge and
  competence
Step 4: Decide how to help
 Cramer et al. (1988)
   Emergency (seizure)
   Participants were students or nurses
   Participants alone or with others
Step 4: Decide how to help
 Results
   Alone or with others, 70-75% of

    nurses helped
   70% of students helped when alone;

   25% helped when with others
Bystander Intervention
 Step 5: Deciding to implement the help

 What prevents Step 5?
   Costs of helping
      legal problems
      embarrassment (audience inhibition)
      personal danger
Step 5: Must actually provide help

 Audience inhibition
   fear that others will evaluate them
    negatively if they intervene and the
    situation is not an emergency
How can helping be increased?
 Increase the likelihood that bystanders will intervene
    Reduce ambiguity
    Increase responsibility
    Increase self-awareness
    give specific instructions
    teach people about the bystander effect

More Related Content

Prosocial behavior 2011 class

  • 2. Definitions Prosocial behavior = any act performed with the goal of benefiting another person Altruism = motive/desire to help another person even if it involves a cost (or at least no benefit) to the helper no rewards for helping
  • 3. Evolutionary psychology Who would you save? Twin vs. mother/father save the person who is closer in our genetics, to pass on your genetics
  • 4. Evolutionary psychology 1 vs. 5 year old child save the 5 year old, they will be more likely to survive 20 vs. 40 year old child save 20 year old, in reproductive stage
  • 5. Evolutionary psychology Who is the kinder grandmother? maternal grandmother, because of maternal certainty (not sure with paternal grandparents, that it is the males child)
  • 6. Evolutionary psychology Male vs. female female, because females can have children (needed more then men)
  • 7. Why do we help? Evolutionary Psychology If the goal is to ensure our own survival, why should we help others at a cost to ourselves? Kin selection = behaviors that help a genetic relative are favored by natural selection Thus, a gene that causes an individual to help genetic relatives is actually helping a copy of itself Example: People say they would be more likely to help their relatives than their non-relatives in life- threatening situations
  • 8. Who do we help? Burnstein, Crandall, & Kitayama (1994) Participants in this study were asked to imagine scenarios like the following: There are three people asleep in different rooms of a burning house: Your 7 year-old female cousin Your 75 year-old grandfather A 21 year-old acquaintance You have time to rescue only one Who do you save?
  • 9. Burnstein, Crandall, & Kitayama (1994) 3.0 2.5 2.0 1.5 1.0 High Mod. Low None (children, (grandparents) (first (acquaintances) parents) cousins) Degree of relatedness
  • 10. Burnstein, Crandall, & Kitayama (1994) 3.0 2.5 2.0 1.5 1.0 High Mod. Low None (children, (grandparents) (first (acquaintances) parents) cousins) Degree of relatedness
  • 11. Burnstein, Crandall, & Kitayama (1994): Findings Kin are helped more than non-kin, especially in life- or-death situations Females are helped more than males, except elderly females (post-menopausal) Young are helped more than old Healthy relatives helped more than non-healthy in life-or-death situations In life-or-death helping, relatedness matters (this assures that our genes will continue) In everyday helping situations, needs prevail over genes
  • 12. Why do we help? Evolutionary Psychology Why do we help non-kin? Reciprocity: helping others now ensures that they help us later Adaptive strategy for our ancestors becomes genetically-based tendency
  • 13. Why do we help? Evolutionary psychology Learning social norms People who learn norms have a survival advantage ability to learn norms becomes genetically-based Other social norms Social-responsibility norm = we should help those who are dependent on us Norm of justice = we should help those who deserve help
  • 14. Why do we help? Social Learning Theory Helping is learned through observation and reinforcement Children learn to help by being rewarded As people mature, reinforcements become less necessary internalize the value of helping
  • 15. Why do we help? Social Exchange Theory Maximizing rewards and minimizing costs People will help when the rewards are high relative to the costs Rewards: social approval, feeling good about yourself, increasing likelihood of being helped in future Costs: physical danger, time, embarrassment, guilt
  • 16. Who will help? Gender Differences Women are more likely to give long-term, nurturing help Men are more likely to help in emergencies, especially when there is: an audience potential danger a woman in need of help
  • 17. Who will help? Religiosity Religious people are only slightly more likely to help during emergencies Religious people are more likely to provide planned help Examples: volunteering, giving to charity
  • 18. Who will help? Mood good moods can lead to helpful behavior Examples Tips on sunny vs. cloudy days Isen and Levin (1972) IV: found a dime in coin return slot of telephone DV: Help confederate pick up papers no dime -> 4% helped dime -> 84% helped
  • 19. Who will help? Why do good moods predict pro-social behavior? Helping maintains good mood Good moods make us see the good in people positive thoughts -> positive behavior Good moods increase self-awareness More likely to act in accordance with our values
  • 20. Who will help? Mood Bad moods can sometimes lead to prosocial behavior Negative-state relief hypothesis: people help to alleviate their own bad mood Exceptions: people who are very depressed or angry do not tend to help much
  • 21. Mood Guilt: Feelings of guilt tend to increase the likelihood of helping Churchgoers are more likely to contribute to a charity before confession than afterward Breaking a camera increases likelihood of helping a completely different person
  • 22. Similarity we are more likely to help those similar to us We like those who are similar to us Liking lecture and shared b-day study Example: Students in England who identified them selves as fans of the Manchester United soccer football team were assigned to see another student fall and act as though they were in pain (Levine et al., 2005). This student was wearing a Manchester United or rival Liverpool shirt results: students were almost 4 times more likely to help the student in the United shirt
  • 23. Situational Influences Time pressure Good Samaritan study Princeton Theological Seminary students were told they were either early or late to give a talk They all encountered a man slumped in a doorway who was coughing and groaning. How many people stopped to see if the man needed help?
  • 24. Good Samaritans Results Had time/early: 65% helped Running late: 10% helped Topic of talk had no effect on helping!
  • 25. Situational Influences Rural vs. urban environment Example: staged injury Small town: about 50% of the pedestrians offered to help Large city: about 15% of pedestrians offered to help Why the difference?
  • 26. Situational Influences Why do people help more in small towns? Urban overload hypothesis = people living in cities are constantly bombarded with stimulation, so they keep to themselves to avoid being overwhelmed immediate surroundings matter more than internalized values
  • 27. Latane and Darley (1970) Students in cubicles communicating over intercom (alone, 1, or 4 students) one student has a seizure
  • 28. Bystander Effect 100 Alone 1 other bystander 4 other bystanders 75 Percent 50 who helped 25 0 60 seconds 150 seconds Number of seconds elapsed from start of seizure
  • 29. Bystander Effect the more bystanders who witness an emergency, the less likely one of them will help
  • 30. Bystander Intervention Step 1: What prevents Step 1? Distraction: other people distract our attention Manners: we dont stare at others; we keep our eyes to ourselves
  • 31. Step 1 Example: Smoke-filled room study Participants filled out a questionnaire either alone or with two strangers Staged emergency: smoke poured into the room through a wall vent Who noticed the smoke more quickly? Participants working alone noticed the smoke almost immediately Participants working in small groups took longer
  • 32. Bystander Intervention Step 2: Interpreting the event as an emergency What prevents Step 2? ambiguity pluralistic ignorance
  • 33. Step 2 Interpreting the event as an emergency Pluralistic ignorance: The state in which people mistakenly believe that their own thoughts and feelings are different from those of others, even though everyones behavior is the same specifically, bystanders assume nothing is wrong in an emergency becuse no one else looks concerned Smoke-filled room study
  • 34. Step 2 Example: Smoke-filled room study Most people in groups continued to work on the questionnaire as they coughed and waved smoke away with their hands. People glanced at others (saw that they were working diligently) Participants interpretation of the smoke: A leak in the air condition Steam pipes Chemistry labs in the building Truth gas
  • 35. Bystander Intervention Step 3: Assuming responsibility What prevents Step 3? Diffusion of responsibility = each bystanders sense of responsibility to help decreases as the number of bystanders increases When people are alone, they feel responsible. When people are not alone, everyone places the responsibility on everyone else.
  • 36. Step 4: Decide how to help Why do people not help? They do not want to appear foolish prevents = lack of knowledge and competence
  • 37. Step 4: Decide how to help Cramer et al. (1988) Emergency (seizure) Participants were students or nurses Participants alone or with others
  • 38. Step 4: Decide how to help Results Alone or with others, 70-75% of nurses helped 70% of students helped when alone; 25% helped when with others
  • 39. Bystander Intervention Step 5: Deciding to implement the help What prevents Step 5? Costs of helping legal problems embarrassment (audience inhibition) personal danger
  • 40. Step 5: Must actually provide help Audience inhibition fear that others will evaluate them negatively if they intervene and the situation is not an emergency
  • 41. How can helping be increased? Increase the likelihood that bystanders will intervene Reduce ambiguity Increase responsibility Increase self-awareness give specific instructions teach people about the bystander effect

Editor's Notes