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?
Salt	
 ?Marsh	
 ?Solutions,	
 ?Inc.	
 ?All	
 ?Rights	
 ?Reserved	
 ? 	
 ? 	
 ? 	
 ? 	
 ? Page	
 ?	
 ? 1	
 ?
Protect-?©\Biz?	
 ?Risk	
 ?Management	
 ?Planning	
 ?Process	
 ?
Current	
 ?Examples	
 ?in	
 ?the	
 ?www.Protect-?©\Biz.com	
 ?Risk	
 ?Management	
 ?Planning	
 ?Wizard	
 ?
As	
 ?of	
 ?8/22/13	
 ?
	
 ?
While	
 ?the	
 ?examples	
 ?presented	
 ?to	
 ?the	
 ?user	
 ?in	
 ?the	
 ?wizard	
 ?may	
 ?be	
 ?easily	
 ?selected	
 ?for	
 ?entry	
 ?into	
 ?the	
 ?user¡¯s	
 ?individualized	
 ?risk	
 ?
management	
 ?plan,	
 ?they	
 ?also	
 ?serve	
 ?as	
 ?examples	
 ?to	
 ?help	
 ?the	
 ?user	
 ?to	
 ?understand	
 ?the	
 ?broad	
 ?range	
 ?of	
 ?possible	
 ?risks	
 ?and	
 ?identify	
 ?
additional	
 ?risks	
 ?for	
 ?inclusion	
 ?in	
 ?their	
 ?plan.	
 ?
	
 ?
? This	
 ?list	
 ?represents	
 ?examples	
 ?of	
 ?risks.	
 ?Please	
 ?note	
 ?the	
 ?broad	
 ?range	
 ?of	
 ?risks	
 ?that	
 ?can	
 ?be	
 ?easily	
 ?managed	
 ?within	
 ?
the	
 ?Protect-?©\Biz?	
 ?process.	
 ?
	
 ?
Advertising ¨C print Ads not delivered as promised
Advertising ¨C print Approved copy not delivered
Advertising ¨C print Client content not acceptable to advertiser
Advertising ¨C print Client does not have contract authority
Advertising ¨C print Client will not pay
Any Acts of nature disrupt operations
Any Cash flow problems
Any Critical websites not available
Any Pending government decisions
Business Services Client refuses to accept product/deliverable
Business Services Delayed payments
Career Planning Current job lacks opportunities
Career Planning My skills are out of date
Career Planning Resume not generating interest in the right people
Career Planning Theft of identity
Education Bad press (quality of educational achievement)
Education Bad press (student discipline)
Education Students bring contraband into school
?
Salt	
 ?Marsh	
 ?Solutions,	
 ?Inc.	
 ?All	
 ?Rights	
 ?Reserved	
 ? 	
 ? 	
 ? 	
 ? 	
 ? Page	
 ?	
 ? 2	
 ?
Financial Services Insider irregularities
Financial Services Product complexities obscure transparency
Franchise owner Franchisor experiences public relations problem
Franchise owner Franchisor files for bankruptcy
Health & Wellness Negative press about product/services
Insurance Bad press about companies represented
Land Development Difficulties with zoning board
Large Business Loss of investor confidence
Large Business Merger
Local Government Bad press
Marketing Budget reduction
Marketing Misinterpretation of message by target group
Marketing Unsatisfactory campaign results
Nat. Resource Expl. & Prodn Dangers of processing explosive substances
Nat. Resource Expl. & Prodn Disruptive effects of new technology
Nat. Resource Expl. & Prodn Unilateral contract terms with government or owner
Non-Profit Demand exceeds capacity to serve
Non-Profit Grant money dries up
Non-Profit Loss of community support
Retail Product recall
Retail Supplier problems
Small/Medium Business Loss of computer files
Small/Medium Business Loss of current customers/clients
Small/Medium Business Poor response to products/services
Start-up Conflict over intellectual property
Start-up Difficulty attracting and retaining contributors
Start-up Marketing efforts not achieving success
Volunteer Community requirements exceed capacity
Volunteer Community requirements exceed capacity
?
Salt	
 ?Marsh	
 ?Solutions,	
 ?Inc.	
 ?All	
 ?Rights	
 ?Reserved	
 ? 	
 ? 	
 ? 	
 ? 	
 ? Page	
 ?	
 ? 3	
 ?
Volunteer Leadership positions not filled
Volunteer Loss of critical expertise	
 ?
	
 ?
	
 ?
	
 ?
	
 ? 	
 ?
?
Salt	
 ?Marsh	
 ?Solutions,	
 ?Inc.	
 ?All	
 ?Rights	
 ?Reserved	
 ? 	
 ? 	
 ? 	
 ? 	
 ? Page	
 ?	
 ? 4	
 ?
	
 ?
? This	
 ?list	
 ?represents	
 ?examples	
 ?of	
 ?possible	
 ?assumptions.	
 ?Tracking	
 ?assumptions	
 ?as	
 ?risks	
 ?is	
 ?an	
 ?important	
 ?element	
 ?
of	
 ?the	
 ?Protect-?©\Biz?	
 ?process.	
 ?
	
 ?
	
 ?
Advertising ¨C print Client has the ability to pay
Advertising ¨C print Delivery contractor will deliver as promised
Any Health of key personnel allows contribution
Any Physical facilities available for use
Any Supply chain costs are stable
Business Services Client accepts invoices
Business Services Client organization supports project
Business Services Workspace at client site is acceptable
Education Public accepts that contraband must be prohibited
Financial Services Advisor understands client's priorities accurately
Financial Services Market expectations are positive
Financial Services Transactions will be posted in a timely manner
Marketing Clearly defined target markets
Marketing High confidence in demographic data
Nat. Resource Expl. & Prodn Demand will continue to increase
Nat. Resource Expl. & Prodn Oil & gas freely tradable
Nat. Resource Expl. & Prodn Predictability of commodity prices
Non-Profit Board governance is active
Non-Profit Established grants will pay on a reliable schedule
Small/Medium Business Data backup and recovery are reliable
Small/Medium Business Family experiences no significant health issues
Small/Medium Business Order cancellations are minimal
Start-up Customers will pay promptly
Start-up Other income will continue uninterrupted
?
Salt	
 ?Marsh	
 ?Solutions,	
 ?Inc.	
 ?All	
 ?Rights	
 ?Reserved	
 ? 	
 ? 	
 ? 	
 ? 	
 ? Page	
 ?	
 ? 5	
 ?
Start-up Suppliers will meet their commitments
Volunteer Assets properly controlled
Volunteer Can maintain critical skills
Volunteer Can maintain critical skills
Volunteer Volunteer staff members remain committed	
 ?
	
 ?
	
 ? 	
 ?
?
Salt	
 ?Marsh	
 ?Solutions,	
 ?Inc.	
 ?All	
 ?Rights	
 ?Reserved	
 ? 	
 ? 	
 ? 	
 ? 	
 ? Page	
 ?	
 ? 6	
 ?
	
 ?
? This	
 ?list	
 ?represents	
 ?examples	
 ?of	
 ?possible	
 ?risk	
 ?avoidance	
 ?actions.	
 ?
	
 ?
Advertising ¨C print Ensure client understands delivery risks
Advertising ¨C print Specify contract terms
Any Establish project management standards
Any Install redundancy for Internet access
Any Reduce reliance on USPS
Business Services Communicate benefits of project
Business Services Ensure timesheets and expenses are correct
Business Services Establish agreement prior to project
Financial Services Avoid overly complex products
Financial Services Diversify holdings
Nat. Resource Expl. & Prodn Define contractual remedies
Nat. Resource Expl. & Prodn Maintain hedge agreements
Non-Profit Identify additional sources of funding
Small/Medium Business Establish usability testing processes
Small/Medium Business Test data recovery process monthly
Start-up Establish specific goals for marketing initiatives
Start-up Require status reporting by supplier
Start-up Review compensation packages
Volunteer Establish asset control procedures
Volunteer Maintain focus on contribution to community
Volunteer Proactively recruit critical skills	
 ?
	
 ?
	
 ? 	
 ?
?
Salt	
 ?Marsh	
 ?Solutions,	
 ?Inc.	
 ?All	
 ?Rights	
 ?Reserved	
 ? 	
 ? 	
 ? 	
 ? 	
 ? Page	
 ?	
 ? 7	
 ?
	
 ?
? This	
 ?list	
 ?represents	
 ?examples	
 ?of	
 ?what	
 ?we	
 ?call	
 ?Tripwires	
 ?¨C	
 ?objective	
 ?criteria	
 ?letting	
 ?us	
 ?know	
 ?it	
 ?is	
 ?time	
 ?to	
 ?take	
 ?
some	
 ?action	
 ?to	
 ?minimize	
 ?the	
 ?negative	
 ?impact	
 ?of	
 ?a	
 ?risk	
 ?that	
 ?has	
 ?turned	
 ?toxic.	
 ?The	
 ?concept	
 ?of	
 ?Tripwires	
 ?is	
 ?a	
 ?
unique	
 ?and	
 ?powerful	
 ?element	
 ?of	
 ?the	
 ?Protect-?©\Biz?	
 ?process.	
 ?It	
 ?allows	
 ?one	
 ?to	
 ?respond	
 ?quickly	
 ?and	
 ?decisively	
 ?to	
 ?
risks	
 ?turned	
 ?toxic.	
 ?
	
 ?
Advertising ¨C print Client hesitates paying on time
Advertising ¨C print Client refuses to accept ad copy
Any Building access restricted for more than X hours
Any Cost of any supply item increased by > XX % per yr
Any X days without USPS service
Business Services Client personnel not available for meetings
Business Services Non-acceptance of deliverables as scheduled
Business Services Rejected invoices
Financial Services Client communicates inconsistent priorities
Financial Services Inability to fully explain a complex product
Financial Services News of regulator investigations
Nat. Resource Expl. & Prodn Commodity volatility index exceeds XX
Nat. Resource Expl. & Prodn Political unrest exceeds acceptable level
Non-Profit Cancelled Board meetings; agenda items deferred
Non-Profit Grant application rejected
Non-Profit Shelter registration exceeds capacity
Small/Medium Business Customer complaints
Small/Medium Business Key contributor not available for work
Small/Medium Business Unpaid invoices, write-offs
Start-up Advertised staff positions open > X weeks
Start-up Supplier missed agreed-upon schedule
Start-up Supplier quality is unacceptable
Volunteer Any unfilled leadership position
?
Salt	
 ?Marsh	
 ?Solutions,	
 ?Inc.	
 ?All	
 ?Rights	
 ?Reserved	
 ? 	
 ? 	
 ? 	
 ? 	
 ? Page	
 ?	
 ? 8	
 ?
Volunteer Cannot get commitments X days before event
Volunteer Greater than X% of $ value/year	
 ?
	
 ?
	
 ? 	
 ?
?
Salt	
 ?Marsh	
 ?Solutions,	
 ?Inc.	
 ?All	
 ?Rights	
 ?Reserved	
 ? 	
 ? 	
 ? 	
 ? 	
 ? Page	
 ?	
 ? 9	
 ?
	
 ?
? This	
 ?list	
 ?represents	
 ?the	
 ?opportunity	
 ?to	
 ?get	
 ?others	
 ?to	
 ?help	
 ?in	
 ?managing	
 ?risks.	
 ?The	
 ?concept	
 ?of	
 ?Tripwire	
 ?Monitors	
 ?
is	
 ?a	
 ?powerful	
 ?element	
 ?of	
 ?the	
 ?Protect-?©\Biz?	
 ?process.	
 ?Tripwire	
 ?Monitors	
 ?may	
 ?be	
 ?designated	
 ?by	
 ?title,	
 ?role	
 ?or	
 ?by	
 ?
name.	
 ?
	
 ?
Any Bookkeeper
Any Chief Financial Officer
Any Head of security
Business Services Accounts Receivable Department
Business Services Project Manager
Financial Services Advisor guidance services
Financial Services Financial Advisor
Nat. Resource Expl. & Prodn Commodity Risk Manager Group
Nat. Resource Expl. & Prodn Local, resident management; gov't affairs
Non-Profit Grants Administrator/Treasurer
Non-Profit Shelter Manager
Small/Medium Business COO
Small/Medium Business HR Director
Small/Medium Business Scheduling Manager
Start-up HR Department
Start-up Human Resources Department
Start-up Procurement office
Start-up Receiving
Volunteer Asset Manager
Volunteer Director
Volunteer Volunteer coordinator	
 ?
	
 ?
	
 ?
?
Salt	
 ?Marsh	
 ?Solutions,	
 ?Inc.	
 ?All	
 ?Rights	
 ?Reserved	
 ? 	
 ? 	
 ? 	
 ? 	
 ? Page	
 ?	
 ? 10	
 ?
? This	
 ?list	
 ?represents	
 ?examples	
 ?of	
 ?risk	
 ?mitigation	
 ?actions.	
 ?While	
 ?no	
 ?one	
 ?knows	
 ?exactly	
 ?how	
 ?the	
 ?future	
 ?may	
 ?
unfold,	
 ?pre-?©\defining	
 ?mitigation	
 ?actions	
 ?represent	
 ?a	
 ?starting	
 ?point	
 ?for	
 ?deciding	
 ?exactly	
 ?how	
 ?to	
 ?respond	
 ?in	
 ?a	
 ?
specific	
 ?situation.	
 ?
	
 ?
	
 ?
Advertising ¨C print Add additional charges for excessive revisions
Advertising ¨C print Initiate collection processes
Advertising ¨C print Offer acceptable payment options
Any Establish special cash reserve, weekly reporting
Any File police report
Any Remove employee access, logon ID
Any Stop payment of check
Business Services Discuss with client's project sponsor
Business Services Manage client expectations; meet expectations
Business Services Project Manager discuss with client counterpart
Financial Services Additional research; additional sources
Financial Services Revisit priorities and goals with client
Nat. Resource Expl. & Prodn Legal resolution as previously specified
Nat. Resource Expl. & Prodn Review prod'n forecasts; review capital projects
Non-Profit Apply to alternative sources for funding
Non-Profit Board member(s) discuss issue with Chairman
Non-Profit Create, issue press release
Small/Medium Business Investigate root causes of product problems
Small/Medium Business Obtain legal assistance
Small/Medium Business Re-distribute workload
Start-up Meet with supplier & reach agreement
Start-up Meet with supplier and reach agreement
Start-up Utilize additional media for advertising positions
Volunteer Increase frequency of audits
?
Salt	
 ?Marsh	
 ?Solutions,	
 ?Inc.	
 ?All	
 ?Rights	
 ?Reserved	
 ? 	
 ? 	
 ? 	
 ? 	
 ? Page	
 ?	
 ? 11	
 ?
Volunteer Recruit new members
Volunteer Recruit special skills	
 ?
	
 ?
	
 ? 	
 ?
?
Salt	
 ?Marsh	
 ?Solutions,	
 ?Inc.	
 ?All	
 ?Rights	
 ?Reserved	
 ? 	
 ? 	
 ? 	
 ? 	
 ? Page	
 ?	
 ? 12	
 ?
	
 ?
? This	
 ?list	
 ?represents	
 ?examples	
 ?of	
 ?the	
 ?designated	
 ?authority	
 ?to	
 ?launch	
 ?mitigation	
 ?actions.	
 ?This	
 ?authority	
 ?may	
 ?be	
 ?
specified	
 ?by	
 ?title,	
 ?role	
 ?or	
 ?by	
 ?name.	
 ?This	
 ?element	
 ?ensures	
 ?the	
 ?proper	
 ?authority	
 ?is	
 ?in	
 ?control	
 ?of	
 ?the	
 ?response	
 ?to	
 ?
risks	
 ?turned	
 ?toxic.	
 ?	
 ?	
 ?
	
 ?
	
 ?
Any Chief Executive Officer
Any Chief Financial Officer
Any Head of security
Business Services Project Manager
Financial Services Financial Advisor
Non-Profit Board Chairman
Non-Profit Executive Director
Non-Profit Treasurer
Small/Medium Business CEO
Small/Medium Business COO
Small/Medium Business Production Manager
Start-up Owner, Partner
Volunteer Asset Manager, Director
Volunteer HR Coordinator
Volunteer Volunteer Coordinator	
 ?
	
 ?
The	
 ?Protect-?©\Biz?	
 ?client	
 ?is	
 ?by	
 ?no	
 ?means	
 ?limited	
 ?to	
 ?these	
 ?examples.	
 ?They	
 ?are	
 ?shared	
 ?to	
 ?help	
 ?potential	
 ?clients	
 ?comprehend	
 ?the	
 ?
range	
 ?and	
 ?the	
 ?depth	
 ?of	
 ?risk	
 ?management	
 ?planning	
 ?(and	
 ?management)	
 ?made	
 ?available	
 ?by	
 ?the	
 ?unique	
 ?and	
 ?robust	
 ?Protect-?©\Biz?	
 ?
process.	
 ?
	
 ?
Over	
 ?time	
 ?we	
 ?will	
 ?add	
 ?specific	
 ?industries	
 ?and	
 ?additional	
 ?examples	
 ?to	
 ?this	
 ?report.	
 ?
	
 ?
You	
 ?may	
 ?consider	
 ?becoming	
 ?a	
 ?Protect-?©\Biz?	
 ?by	
 ?visiting	
 ?www.protect-?©\biz.com	
 ?and	
 ?www.sms-?©\ga.com,	
 ?our	
 ?firm¡¯s	
 ?webste.	
 ?
Additional	
 ?insights	
 ?may	
 ?be	
 ?gained	
 ?by	
 ?reviewing	
 ?the	
 ?FAQs	
 ?on	
 ?either	
 ?of	
 ?these	
 ?sites.	
 ?

More Related Content

Protect-Biz? examples 082013

  • 1. ? Salt ?Marsh ?Solutions, ?Inc. ?All ?Rights ?Reserved ? ? ? ? ? Page ? ? 1 ? Protect-?©\Biz? ?Risk ?Management ?Planning ?Process ? Current ?Examples ?in ?the ?www.Protect-?©\Biz.com ?Risk ?Management ?Planning ?Wizard ? As ?of ?8/22/13 ? ? While ?the ?examples ?presented ?to ?the ?user ?in ?the ?wizard ?may ?be ?easily ?selected ?for ?entry ?into ?the ?user¡¯s ?individualized ?risk ? management ?plan, ?they ?also ?serve ?as ?examples ?to ?help ?the ?user ?to ?understand ?the ?broad ?range ?of ?possible ?risks ?and ?identify ? additional ?risks ?for ?inclusion ?in ?their ?plan. ? ? ? This ?list ?represents ?examples ?of ?risks. ?Please ?note ?the ?broad ?range ?of ?risks ?that ?can ?be ?easily ?managed ?within ? the ?Protect-?©\Biz? ?process. ? ? Advertising ¨C print Ads not delivered as promised Advertising ¨C print Approved copy not delivered Advertising ¨C print Client content not acceptable to advertiser Advertising ¨C print Client does not have contract authority Advertising ¨C print Client will not pay Any Acts of nature disrupt operations Any Cash flow problems Any Critical websites not available Any Pending government decisions Business Services Client refuses to accept product/deliverable Business Services Delayed payments Career Planning Current job lacks opportunities Career Planning My skills are out of date Career Planning Resume not generating interest in the right people Career Planning Theft of identity Education Bad press (quality of educational achievement) Education Bad press (student discipline) Education Students bring contraband into school
  • 2. ? Salt ?Marsh ?Solutions, ?Inc. ?All ?Rights ?Reserved ? ? ? ? ? Page ? ? 2 ? Financial Services Insider irregularities Financial Services Product complexities obscure transparency Franchise owner Franchisor experiences public relations problem Franchise owner Franchisor files for bankruptcy Health & Wellness Negative press about product/services Insurance Bad press about companies represented Land Development Difficulties with zoning board Large Business Loss of investor confidence Large Business Merger Local Government Bad press Marketing Budget reduction Marketing Misinterpretation of message by target group Marketing Unsatisfactory campaign results Nat. Resource Expl. & Prodn Dangers of processing explosive substances Nat. Resource Expl. & Prodn Disruptive effects of new technology Nat. Resource Expl. & Prodn Unilateral contract terms with government or owner Non-Profit Demand exceeds capacity to serve Non-Profit Grant money dries up Non-Profit Loss of community support Retail Product recall Retail Supplier problems Small/Medium Business Loss of computer files Small/Medium Business Loss of current customers/clients Small/Medium Business Poor response to products/services Start-up Conflict over intellectual property Start-up Difficulty attracting and retaining contributors Start-up Marketing efforts not achieving success Volunteer Community requirements exceed capacity Volunteer Community requirements exceed capacity
  • 3. ? Salt ?Marsh ?Solutions, ?Inc. ?All ?Rights ?Reserved ? ? ? ? ? Page ? ? 3 ? Volunteer Leadership positions not filled Volunteer Loss of critical expertise ? ? ? ? ? ?
  • 4. ? Salt ?Marsh ?Solutions, ?Inc. ?All ?Rights ?Reserved ? ? ? ? ? Page ? ? 4 ? ? ? This ?list ?represents ?examples ?of ?possible ?assumptions. ?Tracking ?assumptions ?as ?risks ?is ?an ?important ?element ? of ?the ?Protect-?©\Biz? ?process. ? ? ? Advertising ¨C print Client has the ability to pay Advertising ¨C print Delivery contractor will deliver as promised Any Health of key personnel allows contribution Any Physical facilities available for use Any Supply chain costs are stable Business Services Client accepts invoices Business Services Client organization supports project Business Services Workspace at client site is acceptable Education Public accepts that contraband must be prohibited Financial Services Advisor understands client's priorities accurately Financial Services Market expectations are positive Financial Services Transactions will be posted in a timely manner Marketing Clearly defined target markets Marketing High confidence in demographic data Nat. Resource Expl. & Prodn Demand will continue to increase Nat. Resource Expl. & Prodn Oil & gas freely tradable Nat. Resource Expl. & Prodn Predictability of commodity prices Non-Profit Board governance is active Non-Profit Established grants will pay on a reliable schedule Small/Medium Business Data backup and recovery are reliable Small/Medium Business Family experiences no significant health issues Small/Medium Business Order cancellations are minimal Start-up Customers will pay promptly Start-up Other income will continue uninterrupted
  • 5. ? Salt ?Marsh ?Solutions, ?Inc. ?All ?Rights ?Reserved ? ? ? ? ? Page ? ? 5 ? Start-up Suppliers will meet their commitments Volunteer Assets properly controlled Volunteer Can maintain critical skills Volunteer Can maintain critical skills Volunteer Volunteer staff members remain committed ? ? ? ?
  • 6. ? Salt ?Marsh ?Solutions, ?Inc. ?All ?Rights ?Reserved ? ? ? ? ? Page ? ? 6 ? ? ? This ?list ?represents ?examples ?of ?possible ?risk ?avoidance ?actions. ? ? Advertising ¨C print Ensure client understands delivery risks Advertising ¨C print Specify contract terms Any Establish project management standards Any Install redundancy for Internet access Any Reduce reliance on USPS Business Services Communicate benefits of project Business Services Ensure timesheets and expenses are correct Business Services Establish agreement prior to project Financial Services Avoid overly complex products Financial Services Diversify holdings Nat. Resource Expl. & Prodn Define contractual remedies Nat. Resource Expl. & Prodn Maintain hedge agreements Non-Profit Identify additional sources of funding Small/Medium Business Establish usability testing processes Small/Medium Business Test data recovery process monthly Start-up Establish specific goals for marketing initiatives Start-up Require status reporting by supplier Start-up Review compensation packages Volunteer Establish asset control procedures Volunteer Maintain focus on contribution to community Volunteer Proactively recruit critical skills ? ? ? ?
  • 7. ? Salt ?Marsh ?Solutions, ?Inc. ?All ?Rights ?Reserved ? ? ? ? ? Page ? ? 7 ? ? ? This ?list ?represents ?examples ?of ?what ?we ?call ?Tripwires ?¨C ?objective ?criteria ?letting ?us ?know ?it ?is ?time ?to ?take ? some ?action ?to ?minimize ?the ?negative ?impact ?of ?a ?risk ?that ?has ?turned ?toxic. ?The ?concept ?of ?Tripwires ?is ?a ? unique ?and ?powerful ?element ?of ?the ?Protect-?©\Biz? ?process. ?It ?allows ?one ?to ?respond ?quickly ?and ?decisively ?to ? risks ?turned ?toxic. ? ? Advertising ¨C print Client hesitates paying on time Advertising ¨C print Client refuses to accept ad copy Any Building access restricted for more than X hours Any Cost of any supply item increased by > XX % per yr Any X days without USPS service Business Services Client personnel not available for meetings Business Services Non-acceptance of deliverables as scheduled Business Services Rejected invoices Financial Services Client communicates inconsistent priorities Financial Services Inability to fully explain a complex product Financial Services News of regulator investigations Nat. Resource Expl. & Prodn Commodity volatility index exceeds XX Nat. Resource Expl. & Prodn Political unrest exceeds acceptable level Non-Profit Cancelled Board meetings; agenda items deferred Non-Profit Grant application rejected Non-Profit Shelter registration exceeds capacity Small/Medium Business Customer complaints Small/Medium Business Key contributor not available for work Small/Medium Business Unpaid invoices, write-offs Start-up Advertised staff positions open > X weeks Start-up Supplier missed agreed-upon schedule Start-up Supplier quality is unacceptable Volunteer Any unfilled leadership position
  • 8. ? Salt ?Marsh ?Solutions, ?Inc. ?All ?Rights ?Reserved ? ? ? ? ? Page ? ? 8 ? Volunteer Cannot get commitments X days before event Volunteer Greater than X% of $ value/year ? ? ? ?
  • 9. ? Salt ?Marsh ?Solutions, ?Inc. ?All ?Rights ?Reserved ? ? ? ? ? Page ? ? 9 ? ? ? This ?list ?represents ?the ?opportunity ?to ?get ?others ?to ?help ?in ?managing ?risks. ?The ?concept ?of ?Tripwire ?Monitors ? is ?a ?powerful ?element ?of ?the ?Protect-?©\Biz? ?process. ?Tripwire ?Monitors ?may ?be ?designated ?by ?title, ?role ?or ?by ? name. ? ? Any Bookkeeper Any Chief Financial Officer Any Head of security Business Services Accounts Receivable Department Business Services Project Manager Financial Services Advisor guidance services Financial Services Financial Advisor Nat. Resource Expl. & Prodn Commodity Risk Manager Group Nat. Resource Expl. & Prodn Local, resident management; gov't affairs Non-Profit Grants Administrator/Treasurer Non-Profit Shelter Manager Small/Medium Business COO Small/Medium Business HR Director Small/Medium Business Scheduling Manager Start-up HR Department Start-up Human Resources Department Start-up Procurement office Start-up Receiving Volunteer Asset Manager Volunteer Director Volunteer Volunteer coordinator ? ? ?
  • 10. ? Salt ?Marsh ?Solutions, ?Inc. ?All ?Rights ?Reserved ? ? ? ? ? Page ? ? 10 ? ? This ?list ?represents ?examples ?of ?risk ?mitigation ?actions. ?While ?no ?one ?knows ?exactly ?how ?the ?future ?may ? unfold, ?pre-?©\defining ?mitigation ?actions ?represent ?a ?starting ?point ?for ?deciding ?exactly ?how ?to ?respond ?in ?a ? specific ?situation. ? ? ? Advertising ¨C print Add additional charges for excessive revisions Advertising ¨C print Initiate collection processes Advertising ¨C print Offer acceptable payment options Any Establish special cash reserve, weekly reporting Any File police report Any Remove employee access, logon ID Any Stop payment of check Business Services Discuss with client's project sponsor Business Services Manage client expectations; meet expectations Business Services Project Manager discuss with client counterpart Financial Services Additional research; additional sources Financial Services Revisit priorities and goals with client Nat. Resource Expl. & Prodn Legal resolution as previously specified Nat. Resource Expl. & Prodn Review prod'n forecasts; review capital projects Non-Profit Apply to alternative sources for funding Non-Profit Board member(s) discuss issue with Chairman Non-Profit Create, issue press release Small/Medium Business Investigate root causes of product problems Small/Medium Business Obtain legal assistance Small/Medium Business Re-distribute workload Start-up Meet with supplier & reach agreement Start-up Meet with supplier and reach agreement Start-up Utilize additional media for advertising positions Volunteer Increase frequency of audits
  • 11. ? Salt ?Marsh ?Solutions, ?Inc. ?All ?Rights ?Reserved ? ? ? ? ? Page ? ? 11 ? Volunteer Recruit new members Volunteer Recruit special skills ? ? ? ?
  • 12. ? Salt ?Marsh ?Solutions, ?Inc. ?All ?Rights ?Reserved ? ? ? ? ? Page ? ? 12 ? ? ? This ?list ?represents ?examples ?of ?the ?designated ?authority ?to ?launch ?mitigation ?actions. ?This ?authority ?may ?be ? specified ?by ?title, ?role ?or ?by ?name. ?This ?element ?ensures ?the ?proper ?authority ?is ?in ?control ?of ?the ?response ?to ? risks ?turned ?toxic. ? ? ? ? ? Any Chief Executive Officer Any Chief Financial Officer Any Head of security Business Services Project Manager Financial Services Financial Advisor Non-Profit Board Chairman Non-Profit Executive Director Non-Profit Treasurer Small/Medium Business CEO Small/Medium Business COO Small/Medium Business Production Manager Start-up Owner, Partner Volunteer Asset Manager, Director Volunteer HR Coordinator Volunteer Volunteer Coordinator ? ? The ?Protect-?©\Biz? ?client ?is ?by ?no ?means ?limited ?to ?these ?examples. ?They ?are ?shared ?to ?help ?potential ?clients ?comprehend ?the ? range ?and ?the ?depth ?of ?risk ?management ?planning ?(and ?management) ?made ?available ?by ?the ?unique ?and ?robust ?Protect-?©\Biz? ? process. ? ? Over ?time ?we ?will ?add ?specific ?industries ?and ?additional ?examples ?to ?this ?report. ? ? You ?may ?consider ?becoming ?a ?Protect-?©\Biz? ?by ?visiting ?www.protect-?©\biz.com ?and ?www.sms-?©\ga.com, ?our ?firm¡¯s ?webste. ? Additional ?insights ?may ?be ?gained ?by ?reviewing ?the ?FAQs ?on ?either ?of ?these ?sites. ?