Ptc saunier duval
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This document provides a technical and commercial proposal for an e-commerce site called ArtCase. The proposal includes a 3-phase project plan, an agile development methodology using sprints, and indicators to track quality. IT&Labs would provide the project management, development resources, and host the Magento platform. The total cost is 115,961.20 excluding VAT, billed in 4 installments tied to milestones. The proposed timeline is 12.5 weeks from launch to client acceptance testing.
Ptc saunier duval
- 1. Technical and Business Offer e-commerce site 束 ArtCase 損 2012-07-30 ORN186C1 1/26
- 2. sommaire 1 needs understanding 2 our approach 3 our commercial bid 4 our resources 2/26
- 3. our understanding of the need 3/26
- 4. your need our understanding of the need > project ArtCase organized in 3 phases : - phase 1: launch on Sosh.fr through a corner on their accessories shop a personalization module to integrate into the Sosh customer journey planning forecast : November 2012 - phase 2: Artcase standalone site for France with customer journey from A to Z planning forecast : Q1 2013 1st launch on Sosh.fr, then Artcase standalone site - phase 3: replication of Artcase standalone site for Q4 2012 Q1 2013 France in OK and Spain. Corner Artcase on SOSH accessories all sites must be optimized for tablets shop Totally integrated into the Sosh customer journey. Exclusive artists on Sosh. > constraints : Artcase.com eShop (FR then UK tbc) - design, customer experience and visual design Standalone eshop Cross link with Orange Shop will be done by a web agency Mid term opportunity - furniture of templates, zoning and PSD ArtCase corner on Orange accessories eshop? 10 interne France T辿l辿com - Orange 4/26
- 5. your need the goals > accessible and intuitive > full functional coverage : content management, catalog and products management, customer spaces, order management, ... > exchange security - compliance with norms and standards, best practices, - lock access between servers > ability to interface with your information system > scalable solution to internal processes > reduce your internal load and increase your Marketing chances > respect of project schedule 5/26
- 6. project management methodology and process 6/26
- 7. Project methodology A team working with agile software development methods > Sequence of a release (version x.0) Sprint 0 Sprint 1 Sprint 2 Sprint n End Initiation > Project organized in sprint steps Initiating made by Product Owner : Defining features embedded in sprints : Product Backlog (to do list) Defining priority tasks (user stories) Evaluating made by the project team: Evaluating tasks duration (planning poker) Evaluating criteria defining the end of tasks Building the Sprint Backlog (To do list for each sprint) End of each sprint (Sprint review) : Showing work done through a demo and delivery for CIO Reporting problems Taking into account CIO feedbacks (bugs, changes) 7/26
- 8. Project methodology A team working with agile software development methods > Tools for agile software development The Product Backlog shows the entire to do list (user stories) some are well defined (forthcoming sprint) Other need to be reviewed Reporting Burn-up (or Burn-down) chart showing process > Project steering process For each sprint review : Suggest features included for each sprint : Product Backlog (To Do List) Defining To do List (user stories) 8/26
- 9. Project methodology Steering > Profiles Project Director Project Leader Scrum Master Technical Expert (if needed) > Project supervision Initiating Steering committee Steering committee/sprint review workshop/daily scrum > reporting Workload consumption Defining roadmap Dashboard showing indicators 9/26
- 10. Project methodology Initiating > Kick-off meeting Team presentations First roadmap with macro-planning > Team organization Building core team and secondary teams Implementing project reports & reviews Development & integration platforms Tools for reviews > Quality process Project Management Plan Risk & compliancy monitoring Indicators 10/26
- 11. Project methodology Roadmap > Roadmap is a key document started during the project initiation meeting > Roadmap lists the To Do list, the following items : Tasks and actions List of priority Continuous activities (corrective maintenance, support, steering,) Complet planning tasks done by IT&L@bs and stakeholder, project steps > Roadmap includes : MS-Project planning includes the entire list of activities, materials, profiles and reliance Budget dash board showing Workload used and wahr remains to be done, Several indicators for project governance 11/26
- 12. Project methodology Risk management > Identifying risks id Identify Level Probality of occurrence List actions done to reduce risks Estimate Periodic - re-estimate iteration trends Defining and updating > Recognization of probems actions to reduce risks occured et and impact Follow efficiency analysis on risks in progress of actions > Monitoring risk and actions done during the project Close risks committee. 12/26
- 13. Project methodology Service level management indicators > Quality of service is analyzed using indicators defined during initialization phase and tracked in reporting > Indicators evolves depending on project needs & project progress > Indicators are calculated at least monthly and analyzed during the Steering Committee > Indicators are used by IT&L@bs to highlight through Dashboard the quality of service provided on the project 13/26
- 14. Project methodology Global steering process > Steering process Steering Committee Steering committee Project committee Steering Progress meeting Coordination, monitoring (action plan, indicators) Planning > Risks management > Planning management Project Project Manager Committee Synthesis Production > Gestion des 辿carts Visibility on delivery Documentation, Risk Management monitoring Decisions & actions Project communication Planning Project team 14/26
- 15. Process Identify project steps Step 1 Initiation Staffing / Quality process Risks / requirements Features Step 2 Step 3 specifications / design Step 4 Integration/ Step 5 Development Acceptance / Workshop Delivery Deployment / support Setting Magento Go live Specifications Delivery and Technical Graphic charter Acceptance platform Production Architecture integration deployment deployment Document Custom Internal acceptance Operational developement qualification Web design Client acceptance Documentations support Go live support Validation / tests document Steering and Quality process management 15/26
- 16. our approach 16/26
- 17. our approach why Magento ? > an industrialized and recognized solution in the market of e-commerce software - efficient and respectful of standards (security, architecture, ...) - a vibrant community, - popular solution that facilitates the recovery of activity in-house or by a third party. > an open source software foundation scalable and interoperable - open source that allows own customizations to evolve, - integration capability with significant third-party products (via web services or connectors and Magento internal API). 17/26
- 18. our approach an appropriate project organization Technical host manager Customer Project manager Reporting CV CV CV CV Project director Project Project manager Quality engineer manager Technical expert Technical expert Developer ERP Provider Developer Developer Integration technical team 18/26
- 19. our approach methodology and experience appropriate to large project scope > experience - IT&L@bs has real experience on large projects that require : to interface and work with other supplier companies organize the site into production in line with the overall project schedule > approach with Quality Assurance (CMMI 3) - monitoring of a quality permits : well reference the different actors and roles better track and follow the requirements for the project and its processes (via the project dashboard) track and share risks optimize actions definition and implementation 19/26
- 20. IT&L@bs bid 20/26
- 21. Workload workload total by project steps > Workload display bys steps and profiles Total workload Project Project Steps Expert DEV (men / day) Director Leader Project Initiation 10 1 5 3 1 Specifications and technical 32 3 8,5 20,5 design Development & unit tests 76 21 55 Technical integration & internal 17 7 10 acceptance test Delivery / client acceptance tests 18 2 9 7 & deployment Project steering 21 3 18 Risks Management 10 1 3,5 5,5 3 months guarantee 12 4 8 Total 196 4 29 56 107 21/26
- 22. our bid commercial bid Total in (excluding Steps Workload / travel VAT) Project Initiation 10 6 530,00 Specifications and technical design 32 18 005,00 Development & unit tests 76 41 750,00 Technical integration & internal acceptance test 17 9 500,00 Delivery / client acceptance tests & deployment 18 10 470,00 Project steering 21 14 640,00 Risks Management 10 5 695,00 3 months guarantee 12 6 640,00 Options 4 2 120,00 Travel expenses 5 travels 2 731,20 Total 196 115 961,20 Total (including options) 200 118 081,20 > General Terms of sales (available in Annex) 22/26
- 23. our bid billing schedule (without options) > Billing terms and conditions and schedule Description Milestone Total HTVA 30% (order validation) T0 34 788,00 20 % delivery of specifications & technical T0+4,5 weeks 23 192,00 design 25 % delivery for client T0+ 12,5 weeks 28 990,30 acceptance test 25 % operational En of operational 28 990,90 acceptance period ended acceptance Total 115 961,20 HT > General Terms of sales (available in Annex) 23/26
- 24. our bid project schedule > schedule proposal with a T0 at 09/03/2012 Step Marker Cumulative time Start date Launch T0 + 2 weeks 2 weeks 09/03/2012 Design and T1 + 4,5 weeks 2,5 weeks 09/17/2012 specifications Development T2 + 10,5 weeks 6 weeks 10/04/2012 Internal tests (VAU) T3 + 12,5 weeks 2 weeks 11/19/2012 and delivery T4 + 15 weeks End of acceptance acceptance 2,5 weeks 12/03/2012 support support Operationnal End of warranty tests ended + 3 3 months 12/20/2012 month > proposed dates production delivery date : 12/03/2012 service phase start date : 12/20/2012 24/26
- 25. our resources 25/26
- 26. G辿rald Noc Anthony Le Postec "Portal" segment manager Presales manager Phone : +33 2 51 85 16 35 Phone : +33 2.51.85.16.21 Fax : +33 2 51 85 16 58 Fax : +33 2 51 85 16 58 Mobile : +33 6 72 79 72 04 Mobile : +33 6.78.53.18.42 gerald.noc@orange.com anthony.lepostec@orange.com Orange Business Services Orange Business Services Europarc La Chantrerie Europarc La Chantrerie 9, boulevard Nic辿phore Niepce 9, boulevard Nic辿phore Niepce 44300 Nantes 44300 Nantes IT&Labs Nantes 26/26