The document describes the image maintenance services provided by Furniture Medic to commercial businesses like hotels, restaurants, and retail outlets to help maintain their brand appearance, discussing features like on-site repairs using branded products and uniforms, deep cleaning, and providing monthly management reports on spending. It also includes a quote from a McDonald's franchisee owner praising Furniture Medic for taking the hassle out of maintenance and allowing him to budget for repairs after spending 贈800,000 re-imaging his restaurants.
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1. Image Maintenance Service
Designed For
The Commercial,
Hospitality & Leisure Sectors
Keith Hobbs
Furniture Medic Midlands
2. ServiceMaster was established in the US in 1929
We provide an Image Maintenance Service providing
onsite Introduced forthe types 1959
restoration to all UK in of commercial enterprises
A founder member of British Franchise Association
including:
Furniture Medic commenced in 1992 and was
acquired by ServiceMaster in 1996
Hotels Restaurants - Pubs/Clubs/Bars - Fast food outlets
ServiceMaster now have a network ofMalls 600
Offices Retail Outlets - Shopping over
Architects /Construction in the UK
licensed businesses Companies - Insurance Cos
3. Our technicians will arrive in a liveried vehicle &
uniform
They are trained to the same high standards &
use branded products that are tested
rigorously & up to date
All our technicians are health & safety
inducted & carry out a full risk assessment
on every site visit.
4. Weve worked with a wide range of corporate
businesses. And our customers include many
well known high street brands.
7. Image Maintenance Requirement
Franchisee Owner Operating 5 McDonalds Restaurants In
Nottingham Comments:-
"As a McDonald's franchisee I have spent 贈800,000 in the last
3 years re-imaging my restaurants. Spending this amount of
money making my restaurants look great means I now need a
professional maintenance company to look after my
investment. The restaurants will soon lose their new look
without this. Furniture Medic are helping me do this. They
take the hassle out of the maintenance, support my managers
and allow me to budget for the repairs."
8. MAINTENANCE SERVICE
TOP TEN FEATURES & BENEFITS
1. We talk the same language Franchisee to Franchisee
2. We are a dedicated franchised business network - not sub-
contractors to a Managed Business
3. We are in it for the long-term
4. Solutions orientated Monthly Image Maintenance Service derived
from 3 month trial with a retail chain operating 5 restaurants
5. We have developed a dedicated Image Maintenance Tool Kit
9. 6. We deep clean your premises leaving your staff free to concentrate on
your customers and retain their business
7. We concentrate on damage limitation, maintaining your business image &
thus maximise your investment
8. Pre repair colour coded damage containment tape supplied to Restaurant
Managers & FM technicians
9. Repair assessment tool (Repairometer) allows Outlet Managers to
differentiate wear & tear from malicious damage (3cm+)
10. Monthly Management Information Service linked to overall & individual
outlet spend + 3 month review
15. ServiceMaster Clean
Speciality cleaning
Deep cleaning
Constr uction site cleaning
Disaster Recover y (Fir e, Flood,
Vandalism & Needles)
16. ServiceMaster Allocation
Management System (SAMS )
Rapid resolution
Set prices
Full written reports and quotations including
digital images
You can track job progress (MIS)
ISO14001 accreditation