Purchase orders
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The document discusses reasons why clients may be reluctant to provide purchase orders (POs) to TranslateMedia for language services projects. It outlines some common challenges like complex PO approval processes, budget management issues, and clients attempting to delay payments. The document then provides solutions TranslateMedia recommends, such as splitting large projects into multiple invoices, using a reference number before PO approval, and escalating non-responses by contacting additional departments.
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Purchase orders
- 1. Language ServicesTranslateMediaAccurate. Punctual. Confidential.www.translatemedia.comProfessional Language ServicesLondon | New York | Paris | Munich | Hong Kong
- 2. Purchase OrdersRodrigo Oliveira 14/12/2010TranslateMediaLondon | New York | Paris | Munich | Hong KongAccurate. Punctual. Confidential.
- 3. Why do our clients have POs?Purchase ordersInvoicingTranslateMediaLondon | New York | Paris | Munich | Hong KongAccurate. Punctual. Confidential.
- 4. Purchase OrdersbudgetPO ApprovalPayment ApprovalTranslateMediaLondon | New York | Paris | Munich | Hong KongAccurate. Punctual. Confidential.
- 5. Why dont clients want to give us POs? Budget managementSolution: batch of jobs can be split into a few invoices/POs in different months. Example: a big job with 2 months duration should be invoiced in two months to avoid budget variance for the client and cash flow problems for us. Process to create Po complex and time consumingSolution: ask client if it is possible to create a big PO for one month/one year work.TranslateMediaLondon | New York | Paris | Munich | Hong KongAccurate. Punctual. Confidential.
- 6. Why dont clients want to give us POs? Approval depending on directorsSolution: all Pos are approved by first line directors (small amount) or by CFO/CEO for big Pos. Associate to a Po request its always a number/ document and this number can be used to invoice the client before Po approved. Client has a lot of other things to doDifferent people require different actions:Two emails sent and no answer: copy others people (accounts department/procurement department) and follow up with phone call. TranslateMediaLondon | New York | Paris | Munich | Hong KongAccurate. Punctual. Confidential.
- 7. Why dont clients want to give us POs? Approval depending on directorsSolution: all Pos are approved by first line directors (small amount) or by CFO/CEO for big Pos. Associate to a Po request its always a number/ document and this number can be used to invoice the client before Po approved. Client has a lot of other things to doDifferent people require different actions:Two emails sent and no answer: copy others people (accounts department/procurement department) and follow up with phone call. TranslateMediaLondon | New York | Paris | Munich | Hong KongAccurate. Punctual. Confidential.
- 8. Why dont clients want to give us POs? Delay payments to suppliersNormally clients try to delay payments to suppliers. The methods used are: - Delaying PO approval;- Complex forms need to be filled to create new vendor account; Signatures required on POs/invoices;
- 9. Documents need to be send by mail (3 days can make a big difference);
- 10. Directors in holidays/problems with the system;
- 11. Emails lost in the junk box; Normally the user are not aware of the company strategy and do what they are being asked to do.Solution: contact user copying their first line director, procurement department and accounts department. Send the invoice to the accounts department with the name of the person in the invoice and inform TLM finance department. TranslateMediaLondon | New York | Paris | Munich | Hong KongAccurate. Punctual. Confidential.
- 12. ENDALREADY FINISHED??I WANTED MORE...TranslateMediaLondon | New York | Paris | Munich | Hong KongAccurate. Punctual. Confidential.