this is an amend version of the original PPT presentation. I only changed the summary bits... the reason for changes was that it would not make any sense because I was basically talking everyone through the findings, but I think it would be nice if others who are not at the presentation that day can get a taste of what was presented as well...
Let me know if you have any questions :)
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Qin, Nordic Service Design Conference
1. Managing Stakeholder Involvement in Service Design: Qin Han DJCAD, University of Dundee Two stories from British service designers
3. Stakeholders Who is involved in a Service Design project? What is a designer’s role while interacting with different stakeholders? How do designers engage a range of stakeholders efficiently and effectively within the time and resources limits?
18. Understanding the knowledge generation and diffusion that underlines at the local context is essential to service designers’ decision-making and their approaches of handling dynamic stakeholder relationships at the project environment. Summary
19. Thank you Qin Han DJCAD, University of Dundee [email_address] www.designgeneralist.com twitter: Qin_Han