QIP-SCM
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This document outlines a quality improvement project to reduce variations in the procurement process at a hospital from October 2015 to March 2016. The project team collected data on procurement variations and identified issues like unplanned requirements, brand deviations, and consumption pattern changes. Their plan was to reduce variations to 0% by improving the procurement process, demand projection tool, and vendor follow up. Corrective actions like scheduling the projection tool, following up with vendors, and timely payments were implemented. Data showed reductions in variations over time. The conclusion states that using the PDCA model helped achieve the goal and increased the supply chain department's efficiency.
QIP-SCM
- 1. QUALITY IMPROVEMENT PROJECT To Reduce the Variations in Procurement Process Prepared by Mr. Rajesh Manager SCM, Shimoga
- 2. Introduction Supply chain department in the hospitals are the veins of the organization through which all the requirements for patient care like consumables, medicines and surgical items are made available at right location right quantity and at right specifications with more cost effective
- 3. Problem Statement Variations in the procurement process
- 4. Duration of the project October 2015 March 2016 (6 months)
- 5. Team Member Mr. Rajesh SCM Head Mr. Jaypal Deputy Manager SCM Mrs. Prashanthi V Store Executive Ms. Pallavi K Purchase Executive Mr. Prateek Singh Deputy Manager Quality
- 6. Data Collection 1.372% 1.151% 0.818% 2.000% 2.000% 2.000% 0.000% 0.500% 1.000% 1.500% 2.000% 2.500% Oct'15 Nov'15 Dec'15 % of variations from the procurement process Benchmark
- 8. loopholes Unplanned requirement Brand deviations Change in the consumption pattern
- 9. PLAN AIM To reduce the variation in the procurement process to 0% OBJECTIVE To improve the procurement process of the materials in Supply chain department To project the demand by running the PR tool at scheduled time To follow up with the vendor
- 10. DO (Corrective action) PR Tool - scheduled a proper slot to run the tool Proper follow up with the vendor for the pending items either after the lead time or within the lead time PR tool designed and has a track on Exceptions Alternates ROL for VED Timely payment to vendor
- 11. Planning through ABC Analysis
- 14. Vital drugs ROL
- 15. CHECK 0.500% 0.320% 0.270% 2.000% 2.000% 2.000% 0.000% 0.500% 1.000% 1.500% 2.000% 2.500% Jan'16 Feb'16 Mar'16 % of variations from the procurement process Benchmark
- 16. Sustenance Plan The PLAN phase is successfully implemented in the DO phase, this ACTION has achieved the goal of the Quality improvement process in the selected area i.e. to reduce the variation in the procurement process and is graphically shown in CHECK phase. Corrective actions have been implemented across all the stores and counter checked by HOD on regular basis Training of staff on a periodic basis have been initiated
- 17. Conclusion This PDCA model helped the SCM department to achieve its goal and as its one of the quality indicator the efficiency of the department has increased.