Rachelle Howe Discussion 2 MHA 690
Download as DOCX, PDF0 likes100 views
Over 120 UCLA Hospital Staff Saw Celebrity Health Records article, what training could you as a manager, put into place to avoid this situation? Present training idea using Web 2.0 tools. How can this training on confidentiality be effective for the employees?
More Related Content
What's hot (8)
Similar to Rachelle Howe Discussion 2 MHA 690 (20)
Recently uploaded (20)
Rachelle Howe Discussion 2 MHA 690
- 1. After reading this article, there are many options that could be done to help prevent situations like this from occurring. It is very important to keep patients personal health information and medical records confidential. This is one of the most important aspects that a patient wants and needs in their care; to know that their information will not be shared or viewed by those who do not need to know the information to care for them. The Health Insurance Portability and Accountability Act (HIPAA) of 1996 has a main goal to assure that an individuals personal health information is properly protected, but still allows for the needed information to be shared to provide quality health care and protect that persons health and well-being (Health Information Policy, n.d.). The first training implementation that I would apply as a manager to avoid situations where personal health information is viewed when it should not be is to give all employees a copy of the HIPAA standards and requirements. This will state what is expected of them regarding their patients health information, when they can and should gain access to it, and when they should not. They will be required, upon employment and every year thereafter, to sign a contract stating that they understand these requirements and will follow them. This contract will also state any and all possible disciplinary action and punishments that could take place against them if they were to not comply with them or break the contract. Employees will be required to review these contracts and resign them every year to remind them that it is not okay for them to share information or view information of any patient that they are not in direct care with. Once that is done, I would implement extra security measures on the computer systems. In order to gain access to a patients personal health information or medical records, the employee would be required to scan their identification badge, which would be encrypted with their information and level of clearance and access, in order to gain entry to view the information. By doing this, the hospital or health care organization will have detailed records and will be able to view who has been gaining access to patient records to determine whether or not they should be accessing these files or are doing so without legitimate medical reasoning. Finally, training on confidentiality will be effective for employees. They will be required to, twice a year, attend a seminar in which they will be given a refresher course on HIPAA standards and policies. Through this course, a good tool would be to have them take quizzes or test them with different scenarios regarding what to do in an example situation. They will be asked whether or not they should gain access to the patients information or whether they should not. During this course, they will also be reminded that if they have any doubt or are questioning whether or not this is okay, they can call a department in the hospital to ask a question about whether the information should be accessed by them, someone else, or shared with someone regarding a patients care. References
- 2. Health Information Policy. (n.d.). U.S. Department of Health & Human Services. Retrieved from http://www.hhs.gov/ocr/privacy/hipaa/understanding/summary/.