Rajagopal (Raj) Natarajan is a senior manager of operations, process improvement, and sales management at HP Inc. He has over 25 years of experience in supply chain management, operations, and sales roles. Most recently at HP, he led order management improvements and designed new process models. Prior to HP, he held management roles at various companies focused on streamlining processes, improving profitability, and growing revenues through new customer acquisition and service offerings. He has an MBA in supply chain management and bachelor's degree in commerce.
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1. Rajagopal (Raj) Natarajan
Senior Manager Operations, Process Improvement & Sales Management
rajagopal.natarajan@hp.com +91 9902121314
Experience
HP Inc.
Project Manager WW Order Management (OM) CoE
July 2015 Till now;
Led the Electronic Order improvement from OM CoE perspective with Sales Ops and given key
recommendations for improvement
Created the Cost per Transaction model from WW OM perspective for Regions to implement
Designed and recommended a Proactive Order Readiness model for South East Asia and S-PAC
Regions
HP:
Positions held
August 2013 June 2015 Manager Customer Projects, Global Business Services
June 2011 June 2013 Manager WW Process & Solutions, Channel Data Management, Global Business
Services
February 2009 May 2011 Operations Manager EMEA Region, Channel Operations, Global Business
Services
May 2007 January 2009 Operations Manager, Global Solution Centre, EMEA & APJ, Technology Solutions
Streamlined the Quote Process for EMEA System Integrators to protect and grow the revenues
Prevented Revenue Dilution by introducing new Pricing Strategy for run rate Accounts
Renegotiated TAT with Region to on board 200 Resellers and 800 Retailers without additional cost as
part of Channel Profitability Program for EMEA
Various operational efficiencies Projects and operational revivals
AFL (AnIndia based Logistics and Supply Chain Services Organization):
Positions held
April 2003 April 2007 Regional Sales Manager South India
January 2001 Mar 2003 Area Manager part of South India
Transitioned Business from Company owned to Partner owned model
Designed and marketed Repair and Return Services to create and penetrate a niche service
2. Setup Must win Customers Desk (A cross functional Team) to retain and grow Revenues from Top
Accounts
DHL India
Positions held
June 1999 December 2000 Area Sales Manager Bangalore & Karnataka Region
June 1995 May 1998 Business Manager Chennai
Revised Pricing Strategy to improve Customer level profitability
Positioned New Services to create Market Share
Maxworth GreenHarvest Pvt. Ltd. (AnIndia basedRetail Chain)
June 1994 June 1995 Business Manager
Revised schemes to increase Customer footfall
Streamlined the Inventory system to increase profitability
Eureka Forbes Ltd. (AnIndia Direct Sales Company)
Apr 1990 May 1994 Head of Location Bangalore and Chennai
Joined as Sales Representative and grew to the level of Head of Location
Franchised to setup Service and Customer relations functions of the location
Recorded highest Sales above quota levels
Propelled growth at 225% in the first two years as Head of Location
Educational Credentials
Executive M.B.A. (Supply Chain Management) from NMIMS (Mumbai, India)
PG Diploma in Marketing Management from Pondicherry University (India)
Bachelor of Commerce from Madurai Kamarajar University (India)
Life Philosophy
Onlylimittopossibilitiesisinourmind
Strengths
Hardworking
Customer Centric
Problem Solver
Persuasive
Motivator & Leader