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Rakesh Goswami
156, KHEMPURA ADARSH NAGAR, WARD NO. 13, Th. Girwa, Dist. Udaipur
Mobile: - +91-7737252578, +91-8290414167
Email:-goswairakesh2578@gmail.com
Career Objective ---------------------------------------------------------------------------------------
I want to attain high levels of excellence while utilizing my knowledge and skill to
positive and significant contributions to the organization
Career path-----------------------------------------------------------------------------------------
Total Experience – 4 Year
Executive Certificate Auto Inspector Jan 15- Jan -16
Mahindra First Choice Wheels Ltd., Udaipur
Key Responsibilities
ï‚· Valuation for Repo and Non Repo Vehicle.
ï‚· Vehicle Valuation Report Generated.
Badola Hyundai, Rajasthan,
Service Advisor Jan 12 - Nov 12
P.L. Hyundai, Jaipur , Rajasthan Dec 12- Dec 14
Service Advisor
Mahindra First Choice wheels Ltd. Jan 15- Dec 15
Auto inspector
Key Responsibilities
ï‚· Job card opening for mechanical work.
ï‚· Maintaining customer relationship properly.
ï‚· Mechanical work done for the customer vehicle.
ï‚· Maintaining track sheet for the customer vehicle.
ï‚· First day post service follow-up for the customer vehicle.
ï‚· Proper job done for vehicle as per customer voice.
ï‚· Opening accidental work job card.
ï‚· Maintaining the record of labor and parts and analyzing it with other.
ï‚· Describe the value Added service to customer.
ï‚· Describe the insurance and extended warranty policy for ease of customer.
Training completed ---------------------------------------------------------------------------------
1. Training Title / Name HSAP -1
Project Duration 3 Days
Role Service Advisor
Training Description Trainer described about the six step procedure regarding customer
dealing and relation to the customer during the complete interval of arrival and
departure.
Responsibilities
ï‚· Greeting the customer and Listening the customer voice properly
ï‚· Doing the work in customers vehicle as per customer voice and also intimate the
customer what more work to vehicle is needed.
ï‚· Intimating the customer about each step, which are going to take regarding his
vehicle.
2 Training / Name HSAP-2
Project Duration 3 Days
Role Service Advisor
Training Description
Trainer described about the some feature about the warranty policy and its
reimbursement guide lines.
Responsibilities
ï‚· Proper approach to warranty in-charge
ï‚· Initial level warranty description to customer as per the sale date.
ï‚· Knowledge of spare warranty and the regular warranty.
3 Training title / Name Technical training
Project Duration 3 days
Role Service Advisor
Training Description
Trainer describe about the engine over hauling requirement, wheeling alignment
requirement and all mechanical work required for a vehicle and software update in
vehicle through G-SCAIN.
Responsibilities
ï‚· Key teaching through G-SCAIN.
ï‚· Software update through G-SCAIN.
ï‚· Intimating the customer about the mechanical work needed.
ï‚· Update of knowledge through technical service bulletin
Education ------------------------------------------------------------------------------------------------------
Bachelor of commerce 2011
{Mohan Lal Sukhadiya university, Udaipur}
Senior secondary {RBSE} 2008
Secondary Board {RBSE} 2006
Technical skill -------------------------------------------------------------------------------------------------
Operating system windows {XP , Seven}
Professional and Academic Triumphs----------------------------------------------------------------
ï‚· Awarded as best cadet in NCC at school Level.
ï‚· Awarded as best volunteer in fest of school.
Personal Details ---------------------------------------------------------------------------------------------
Date of birth 8th August 1989
Father name Mr. Shambhu Bharti Goswami
Nationality Indian
Current location Udaipur Rajasthan

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Rakesh Goswami

  • 1. Rakesh Goswami 156, KHEMPURA ADARSH NAGAR, WARD NO. 13, Th. Girwa, Dist. Udaipur Mobile: - +91-7737252578, +91-8290414167 Email:-goswairakesh2578@gmail.com Career Objective --------------------------------------------------------------------------------------- I want to attain high levels of excellence while utilizing my knowledge and skill to positive and significant contributions to the organization Career path----------------------------------------------------------------------------------------- Total Experience – 4 Year Executive Certificate Auto Inspector Jan 15- Jan -16 Mahindra First Choice Wheels Ltd., Udaipur Key Responsibilities ï‚· Valuation for Repo and Non Repo Vehicle. ï‚· Vehicle Valuation Report Generated.
  • 2. Badola Hyundai, Rajasthan, Service Advisor Jan 12 - Nov 12 P.L. Hyundai, Jaipur , Rajasthan Dec 12- Dec 14 Service Advisor Mahindra First Choice wheels Ltd. Jan 15- Dec 15 Auto inspector Key Responsibilities ï‚· Job card opening for mechanical work. ï‚· Maintaining customer relationship properly. ï‚· Mechanical work done for the customer vehicle. ï‚· Maintaining track sheet for the customer vehicle. ï‚· First day post service follow-up for the customer vehicle. ï‚· Proper job done for vehicle as per customer voice. ï‚· Opening accidental work job card. ï‚· Maintaining the record of labor and parts and analyzing it with other. ï‚· Describe the value Added service to customer. ï‚· Describe the insurance and extended warranty policy for ease of customer. Training completed --------------------------------------------------------------------------------- 1. Training Title / Name HSAP -1 Project Duration 3 Days Role Service Advisor
  • 3. Training Description Trainer described about the six step procedure regarding customer dealing and relation to the customer during the complete interval of arrival and departure. Responsibilities ï‚· Greeting the customer and Listening the customer voice properly ï‚· Doing the work in customers vehicle as per customer voice and also intimate the customer what more work to vehicle is needed. ï‚· Intimating the customer about each step, which are going to take regarding his vehicle. 2 Training / Name HSAP-2 Project Duration 3 Days Role Service Advisor Training Description Trainer described about the some feature about the warranty policy and its reimbursement guide lines. Responsibilities ï‚· Proper approach to warranty in-charge ï‚· Initial level warranty description to customer as per the sale date. ï‚· Knowledge of spare warranty and the regular warranty. 3 Training title / Name Technical training Project Duration 3 days
  • 4. Role Service Advisor Training Description Trainer describe about the engine over hauling requirement, wheeling alignment requirement and all mechanical work required for a vehicle and software update in vehicle through G-SCAIN. Responsibilities ï‚· Key teaching through G-SCAIN. ï‚· Software update through G-SCAIN. ï‚· Intimating the customer about the mechanical work needed. ï‚· Update of knowledge through technical service bulletin Education ------------------------------------------------------------------------------------------------------ Bachelor of commerce 2011 {Mohan Lal Sukhadiya university, Udaipur} Senior secondary {RBSE} 2008 Secondary Board {RBSE} 2006 Technical skill ------------------------------------------------------------------------------------------------- Operating system windows {XP , Seven} Professional and Academic Triumphs---------------------------------------------------------------- ï‚· Awarded as best cadet in NCC at school Level. ï‚· Awarded as best volunteer in fest of school.
  • 5. Personal Details --------------------------------------------------------------------------------------------- Date of birth 8th August 1989 Father name Mr. Shambhu Bharti Goswami Nationality Indian Current location Udaipur Rajasthan