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Cittadini Sensori
La dialettica tra partecipazione passiva
e collaborazione proattiva
TECHNLOGYforALL 2014
Elena Rapisardi - NatRisk-UNITO | Sabina Di Franco CNR-IIA
Icons: People by Milky - Digital innovation + Wireless by TagTeam Studio from The Noun Project

Web 2.0 Change
The wealth of networks:
how social production
transforms markets and
freedom.
Yochai Benkler
The post-Gutemberg revolution
is «The end of institutionalised
mediation models».
Richard Stacy
Icon Network by Eric Bird from The Noun Project

Web 2.0 beyond Technology
share
communicate social
inclusion
cooperate
collaboration
open
free
Tag Icons by Dmitry Baranovskiy,Yerko Pezzopane, Michael Rowe, Cris Dobbins, Lemon Liu Pei, Ying Tang from The Noun Project

Richard Stacy | www.richardstacy.com
100% Controlled by stakeholders/customers
COMMUNITY
CONVERSATION
CONTENT
100% controlled by you/institution/organization
POST-GUTEMBERG WORLD ASSETS
(Consumption)

61, 2 M
POPOLAZIONE
ITALIANA
35,8 M
UTENTI INTERNET
23,2 M
UTENTI FACEBOOK
FONTE: INTERNET WORLD STAT 2013

47, 1 M
37,8 M
UTENTI INTERNET
11-74 ANNI
23,2 M
UTENTI FACEBOOK
FONTE: AUDIWEB FEB. 2013
POPOLAZIONE ITALIANA
11-74 ANNI
80,2% 49,2%

“Ci sono” vs “Partecipo”
FONTE: WE ARE SOCIAL

Mapping Citizens “Labels”*
MEASURE - DATA
Citizens Sensors
VTC/VGI
SKILLED UNSKILLED
User Generated Content
REPORT - INFORM
Crowdsourcing
Citizen Science
Crowdmapping
Citizens Journalism
Citizens “Social”
* Elena Rapisardi & Sabina Di Franco

Romantic vs Cynical
Profit Altruism
CITIZEN AS PRODUCER
GENERATING PROFIT
FOR COMPANIES
CITIZEN AS CO-CREATOR
GENERATING BENEFIT
FOR THE COMMUNITY

Citizens As Key Players
INFORMATION
CO-PRODUCER
}
INFORMATION
USER
}
PROSUMER°
Search Disseminate Report Collaboration
Communities
VTC/VGI
CROWD
SOURCING
Volunteers skilled communities |
needs: coordination, agile
communication and interoperable
platforms**
**Porto de Albuquerque, Bakillah 2013
Unmediated°° User Generated
Content | Unknown formal
qualification* | geolocation |
validity and reliability issues
° Danison 2011!
°° cfr Hamiltion (2014)!
* Goodchild 2007
Icon Zoom in by Garrett Knoll from The Noun Project
BLOGGING
& SOCIAL
Unmediated°° User Generated
Content| Unknown formal
qualification*| Retrieval and
validity-reliability issues , Emotional

Citizens Participation
e.g. Citizens Participation Typology° and Disaster Resilience Domain
° Rowe and Frewer (2000)
one way communication two ways communication
Communication Consultation Participation
e.g. GIS, farmers,
associations, businesses,
local communities, ....
Citizens Sensors
Citizen as Info-User
passive recipients and passive
dissemination of information
and/or opinions
social media stream and mining,
e.g. US RED CROSS, ESA-AWTM*
e.g. The “Did you feel it”
Model - INGV, GIS Corp
VTC/VGI Communities
* Cameron, Power, Robinson, Yin, Emergency Situation Awareness from twitter for Crisis Management, SWDM’ 2012 Workshop,
**Charles Tilly, Trust and Rule (Cambridge Studies in Comparative Politics) [2005];
**Patrick Meier, Why Bounded Crowdsourcing is Important for Crisis Mapping and Beyond http://goo.gl/o5pyW
Icon: People by richard pasqua from The Noun Project!
«Social» Witnesses
Citizens Science
e.g. crowdmapping** Deliberative Democracy

Issue about Competences
Have the Opportunity* Understand the Issue*
Fair (Equal)** Competent**
* Weber and Christopherson, 2002
** Habermas 1987
Icon: People by richard pasqua from The Noun Project,Login by Mark Bult from The Noun Project

Knowledge Non-Knowledge
"Non e' tanto affidare ai
colti, ma a coloro che
sanno abbastanza per non
dire stupidaggini. Non ha
senso che a scegliere su
staminali, organismi
geneticamente modificati o
definizioni di morte siano
persone che non sanno
nulla di quello di cui
stanno parlando. E' questo
non-sapere ad essere una
minaccia per la
democrazia. E
sfortunatamente noi siamo
in una drammatica
situazione di questo
tipo”.!
Giovanni Boniolo

NH Information Search
6,9% 5,7% 1,1% 8,7%
* Survey by Rapisardi-Di Franco, promoted on National Geographics Italian Web Site and Le Scienze web site; respondent 1349
80
60
40
20
0
web search
I know the source
word of mouth/friends
Other
Facebook Link
Twitter Link
52,3%
78,3%

SURVEY: Do you know NH?*
Associating Hazard Processes and Phenomena
liquefaction
crown
underwater lanslide
active river bed
epidemic desease
epicentre
flow
sea storm
eutrophication
flood
heat island
sequence
tsunami
pyroclastic flow
right wrong
0 20 40 60 80 100
* Survey by Rapisardi-Di Franco, published on National Geographics Italian Web Site and Le Scienze web site; respondent 1349

16
EDUCATE & ENGAGE
COMMUNITY

Issue about Data
Scientists
Institutions
Media
Citizens
ICON Database by Cees de Vries from The Noun Project
VTC/VGI
DATA
quality
validation
analysis
integration
Database by Cees de Vries from The Noun Project

Media Bubbles?
citizens media scientists institutions
Communication
Consultation
Participation
Icons: Icon: People by richard pasqua, Institution designed by Thibault Geffroy, Education by Thibault Geffroy from The Noun Project

Open
Knowledge
Citizen Engagement
Citizen Awareness
Better Access
SCIENCE 2 CITIZENS
CITIZENS 4 SCIENCE
INTEGRATION
APPROACH
Icon: Hand by Quan Do from The Noun Project
Technologies
Local
Knowledge
Scientific
Knowledge
Open
Science } }
NEW ORGANIZATIONAL
MODELS
from the development of knowledge
integration products to the development of
problem-focussed, knowledge integration
processes [Raymond, et al. 2009]
Citizen Science

ARE WE REALLY MEETING
WEB INNOVATION
CHALLENGES?
THE BURNING QUESTION
Resilient or Resistent?

Elena Rapisardi - UNITO | Sabina Di Franco - CNR-IIA
e.rapisardi@gmail.com

�ݺ�ߣ

Cittadini Sensori - Dialettica tra partecipazione passiva e collaborazione proattiva

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