Ravi CV1
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Ravi Chandran is seeking a position that rewards performance with new responsibilities and challenges. He has over 8 years of experience in customer service and process roles. His core competencies include problem solving, client needs anticipation, and maintaining work relationships. He is adaptable to change while focusing on goals. Ravi holds a BSc degree and has worked at Hewlett Packard since 2012 as a Process Associate, meeting targets, training new employees, and achieving customer satisfaction metrics. He has received awards and appreciation for his work.
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Lokesh Deodan Madekar is a human resource professional with over 5 years of experience in recruitment, onboarding, and payroll processes. He currently works as a HR Analyst for Accenture India Pvt. Ltd. handling payroll for over 2,200 Microsoft employees across India and Asia Pacific. Previously, he worked as a Senior Associate for Accenture, managing onboarding processes and ensuring accurate payroll activities. He aims to continuously improve processes and procedures through innovation and automation.Resume- Sunandha
Resume- SunandhaSunandha Chowdary
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Sunandha Chowdary E has 9 years of experience in operations management, process management, quality management, training, and team management. She currently works as a Team Manager at Cognizant Global Services in Bangalore, India, managing a team of 37 associates providing data and analytics services to US mortgage banks. Her responsibilities include research, preparing dashboards, conducting reviews, and quality management. Previously she held roles as Team Leader and various executive roles in her career. She has a Bachelor's degree in Microbiology and is proficient in English, Tamil, Telugu, and Kannada.Resume_2016
Resume_2016Nischal Jain
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Nischal Jain is seeking a challenging position in an organization using leading edge technologies where he can utilize and continually advance his skills. He has experience managing overall processes and ensuring they meet guidelines at his current role as Deputy Manager at Kotak Mahindra Bank. His core competencies include operations management, process management, customer relationship management, and team management. He holds a Post Graduate Diploma in banking operations and finance and a Bachelor of Technology degree.Javeed Resume
Javeed ResumeJaveed Pasha
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Javeed Pasha has over 6 years of experience in people management, business development, project coordination, customer relations and training at Hewlett Packard in Bangalore, India. He has a proven track record of consistently meeting deadlines and quality standards. As a Process Associate and Senior Process Associate, he ensured customer issues were accurately and timely resolved. He mentored new employees and received numerous performance awards and customer appreciations. Pasha maintains strategic client relationships and presents team dashboards and reports. He is proficient in various business software and tools including SAP, Siebel, and Workday.Ravi CV1
- 1. Curriculum Vitae R Ravichandran Mobile: 9916000385 Email: ravi.7.chandran@gmail.com Objective: To work and grow in the organization where performance is rewarded with new responsibilities and challenging assignments, enhance my skills and maintain a long term relationship with the organization. Be productive to the organization to an extent to make it a win-win situation for me and the organization. Core Competency:  Apply logic to solve problems and get the job done.  Ability to respond to the clients and anticipate their needs.  Works to resolve differences and maintain work relationships.  Implement professional development and training.  Ability to adapt to changes while keeping focus on goals and apply knowledge to new circumstances. Educational Qualification: Course Institution Board/University Year Result B.Sc. Govt. Science College Bangalore University 2009 61% PUC Dr. Ambedkar College Bangalore University 2006 54.66% SSLC K R L S School Karnataka Secondary Education Examination Board 2004 80.48%
- 2. Professional Experience: Working at Hewlett Packard Company as a Process Associate in Global Procurement Help (GP) from 6th Feb 2012 to till date. Job Profile:  Query Management  Meet and exceed defined Targets and SLA's  Buddying the new employees for the understanding of the process, and how to handle calls and help them to learn the process.  Trained on SmartBuy and Internal Order process, responsibly coordinating with customers/clients, to achieve customer satisfaction.  Appreciated and trusted by the management for interaction with customers and international clients for smooth process operations.  Achieved accuracy in the process.  Ensuring the Turnaround Time for processing of queries on a daily basis.  Achieved teams Customer Satisfaction (CSAT) scores and First Call Resolution (FCR) scores. MANAGEMENT RESPONSIBILITIES:  Help the team-members in ensuring there are no misses on TAT.  Coordinating with team to ensure timely and accurate completion of Process Activities.  Preparation of up to date process chart, process documentation.  Maintenance of Matrix Measurements in terms of quality, individual and team targets.  Driving Quality Circle Meets and Process Improvements within the team.  Driving the team towards resolving Process and Team Issues.  Work with team effectively and efficiently Professional Achievements: • Won the awards ‘Always Accountable’ and ‘Will To Win’ from Global Business Services (GBS) Level. • Been the team’s performer for few months. • Have received appreciation e-mails from the clients. Work Experience • National Sample Survey Office (NSSO), Bangalore as Field Investigator from November 12th 2009 till 31st January 2012.
- 3. Additional Qualification • Basics in Computer Software Computer Skills: Packages: MS-office Operating Systems: Windows XP, Windows 7 and Vista Personal Details: Date of Birth : 13th of January, 1988 Gender : Male Father’s Name : R Ramalingam Languages Known : Tamil, Kannada, English and Telugu Declaration: I hereby declare that the above given details are true and correct as per my knowledge. Date : Place : Bangalore R Ravichandran