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Ray Bullock Resume February 1, 2017
- 1. RayBullock 22226 Singleleaf LN, Tomball, Texas 77375 Cell: 713-231-7057 raybullock858@yahoo.com SUMMARY Program Manager HP ¨C Sales support with new and existing products. Manufacturing and Production planning. Quality control, Inventory control and cost management, Logistics, Continuous improvement, EMC, Detail Oriented. Well-versed in analyzing and mitigating risk and finding cost-effective solutions. Excels at boosting performance and productivity by establishing realistic goals and enforcing deadlines. Offering an impressive record of supporting projects of need for support. Developing new launch plans and executing to successfulcompletion with no quality issues. Determined to deliver high-quality and user-friendly products to the market as quickly as possible. Customer Satisfaction is kept as top priority. HIGHLIGHTS Microsoft Project, Excel, Power Point, Word Project tracking SAP End User Product documentation End-to-end product lifecycles Budgeting and resource management Forecasting program cost Supplier interface Product Lifecycle Management Collaborative (PLM) Self-Motivated ACCOMPLISHMENTS Saved more than $80,000 year over year by renegotiating component costs with suppliers at HP. Assumed responsibility for many products which were past schedule for announce date, successfully launched in 6 months. Reduced the incidence of datacenter IT issues by 10% globally by leading a testing initiative improvement program. Multi- tasked to complete two major programs in 12 months, each estimated at 10 million in revenue. Traveled to multiple customer sites to resolve product issues for their existing products, as well as introducing the customer to newer advance products generating ~$100,000 in sales. Received over 10 Outstanding Awards for going above and beyond and increasing customer satisfaction. EXPERIENCE HUDSON ENERGY 02/2016 to Current Houston, Texas Independent Contractor for Business to Business sales assisting customers in reducing the electrical rate at their facility. Independent ITProgram Management Consulting 07/2012 to 02/2016 Assist customers with sales for concepts of enhancing their datacenter for efficiency and recommending products that can reduce potential downtime. HP Houston, Texas Project - Program Manager 11/1997 to 07/2012 Assist Marketing with product marketing requirements document (MRD) for the new product to be developed. Drafted user stories, use cases and functional specifications to support product development. Developed accurate development estimates and drafted project resource plans. Assembled support teams to begin project (Procurement, suppliers, legal (contracts), engineering, marketing, agency / safety, documentation, EMC (emissions), service, packaging, and software). Created initial and final product specifications. Assisted in design changes and testing after initial prototype product was received as well as pilot product to insure it is acceptable to begin full production. Assisted in firmware and software functionality evaluations for end customer experience. Lead teams in end user customer documentation creation and until final release Created project schedule, project budget forecast and product build plans. Set weekly / daily meeting schedules for duration of the program.
- 2. Accomplishments: Managed program scheduling and planning for multiple projects and programs at any one time. Maintained products throughout the life cycle, including travelling to customer sites to resolve any issues with the products. Identified product weaknesses and strengths and collected data on the end customer experiences. Projects stayed on schedule and within planned budget forecasts. Insured continual improvements are maintained. Created Customer Best Practices documents for KVM, PDU, UPS, RACKS, TFT displays and other products within the HP Data Center Infrastructure team to insure customers are aware of products capabilities and best concepts of use. Business Administration, Created engineering verification / status checklist for new product introduction. Assisted Quality Engineering on manufacturing supplier audits. Assisted procurement and suppliers in resolving manufacturing assembly and field failures. Worked closely with QA to develop use cases, review test cases and track feature bugs. Received multiple recognition awards for outstanding efforts in customer satisfaction and quality improvements. Increased HP sale year over year. COMPAQ COMPUTER Houston, Texas New Product Development 01/1993 to 11/1997 Monitored procurement in the product development phase to insure all components were available for new product builds. Insured new desktop computer products for production worldwide were on schedule and end product in inventory and available for announce. COMPAQ COMPUTER Houston, Texas Inventory Control 01/1988 to 01/1993 Managed procurements weekly MRP data to insure there are no component shortages or potential obsolescence based on production forecast. COMPAQ COMPUTER Houston, Texas Production planning / Procurement 04/1984 to 01/1988 Insured all parts where available at the production lines for each build. Performed production scheduling for each daily build. Component inventory cycle counts on a daily basis. Minimized production downtime due to inventory inaccuracies. EDUCATION Lone Star College, Houston, Texas Business Administration, Computer Technology / Science, Manufacturing, Production, Management Spring High School - Spring, Texas SKILLS Microsoft Project, Excel, Power Point, Word. Manufacturing Planner and production planning Product Development and Sustaining to EOL Project - Program Management Quality Oriented Customer Satisfaction Detail oriented Organizational skills Self-Motivated