Real Teams
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The document discusses how to build successful real teams. It outlines seven key conditions for effective teamwork: 1) clear authority to manage work, 2) compelling direction, 3) clear boundaries, 4) stability over time, 5) trustworthy feedback, 6) interdependence, and 7) effort put into team building. It provides examples of team building activities like setting goals, discussing strengths, and protocols for collaboration. The document emphasizes that properly establishing these conditions accounts for most of the variation in a team's performance.
Real Teams
- 1. Real Teams Henrik Berglund Cedur AB @henrikber henrik@cedur.se and how to build them
- 2. All slides in this deck Copyright Cedur AB 2012 Most pictures covered by licenses also. Contact me if you want to use it.
- 3. Bio
- 4. 1 min What is a successful team?
- 5. Goal of teamwork Serve customers well Individual learning and well being Grow as team Source: Hackman, Leading Teams
- 7. Source: Bob Marshal - Alienation (ACE! Keynote), http://vimeo.com/44324272 34 min in Happiness at work survey at ACE! conf
- 8. Happiness at work survey at ACE! conf Source: Bob Marshal - Alienation (ACE! Keynote), http://vimeo.com/44324272 34 min in
- 9. Our Self Managing Teams, . Big Company Newsletter
- 10. Conditions
- 11. Unclear purpose/goal, but a strict process that you have to follow Clear purpose/goal, but no predefined process to follow to get there ChooseChooseChooseChoose teamteamteamteam totototo joinjoinjoinjoin:::: B
- 12. #1 Clear authority to manage own work process
- 14. What type of direction inspire greatness? You will have to brief people you invite....
- 16. Clear vs incomplete stories , analogies,
- 17. Consequential
- 18. Challenging 50%
- 19. HaveHaveHaveHave youyouyouyou everevereverever been assigned to a project/task 10% 30% 40% 50% 60% 20%
- 20. A Product Project a1 Project a2 B Project b1 Project b2 Persons (previously known as resources) Product ProjectProjectProjectProject basedbasedbasedbased organizationorganizationorganizationorganization 10%, 25%, 50%, .
- 21. Problem 1: Blueberries Lingonberries Strawberries Who is on my team???
- 22. Case study
- 24. Problem 2: Moving people around Source: Katzenbach and Smith
- 25. #4 Stability over some time
- 26. CaseCaseCaseCase studystudystudystudy: QA: QA: QA: QA depdepdepdep Were done! Cool devs Not really Tester 18 months
- 27. #5 Trustworthy feedback on results
- 28. Im a proud expert I dont want to be a mediocre generalist
- 30. #1 Clear authority to manage own work process #2 Compelling direction #3 Clear boundaries #4 Stability over some time #5 Trustworthy feedback on results #6 Interdependence #7 Effort is put into team building
- 31. Two day teamstart example
- 34. Week before
- 36. Conversations for building a team goals motivation what do we each bring how to work together Adapted from C. Averys 5 conversations
- 37. WORK HISTORY +/- Preparations TEAMS + YOU?
- 38. Pomodoros Mechanics 25 min work 5 min rest
- 40. WarmWarmWarmWarm UpsUpsUpsUps JourneylinesJourneylinesJourneylinesJourneylines PropertiesPropertiesPropertiesProperties goodgoodgoodgood teamsteamsteamsteams GoalsGoalsGoalsGoals ProductProductProductProduct OrganizOrganizOrganizOrganiz.... WhatWhatWhatWhat isisisis successsuccesssuccesssuccess???? WhatWhatWhatWhat determinedeterminedeterminedetermine ssss successsuccesssuccesssuccess???? IntroIntroIntroIntro MakeMakeMakeMake posterposterposterposter Show +Show +Show +Show + feedbackfeedbackfeedbackfeedback IndividualIndividualIndividualIndividual goalsgoalsgoalsgoals Team +Team +Team +Team + interpersonalinterpersonalinterpersonalinterpersonal skillsskillsskillsskills ResponsiResponsiResponsiResponsi bilitybilitybilitybility ProcessProcessProcessProcess RoleRoleRoleRole ofofofof conflictconflictconflictconflict,,,, Trust,Trust,Trust,Trust, TTTTuckmanuckmanuckmanuckman ThinkThinkThinkThink aboutaboutaboutabout twotwotwotwo situationssituationssituationssituations Call onCall onCall onCall on behaviourbehaviourbehaviourbehaviour HowHowHowHow totototo workworkworkwork togethertogethertogethertogether TimesTimesTimesTimes DoneDoneDoneDone arcitecturarcitecturarcitecturarcitectur eeee ProcessProcessProcessProcess Check inCheck inCheck inCheck in Ideas Doing Done
- 41. Day 1: How was your morning? Check inCheck inCheck inCheck in
- 43. FEELINGS
- 44. Day 2: Core-protocols check in MAD, SAD, GLAD, AFRAID Check inCheck inCheck inCheck in OR PASS
- 45. 12 months requirements Great job! management funding WhatWhatWhatWhat isisisis successsuccesssuccesssuccess????
- 46. What is success?
- 47. What is success?WhatWhatWhatWhat isisisis successsuccesssuccesssuccess???? WhatWhatWhatWhat determinesdeterminesdeterminesdetermines successsuccesssuccesssuccess???? What determines success?
- 50. Inspiring Organizational Goals OrganizationOrganizationOrganizationOrganization goalsgoalsgoalsgoals
- 52. Idea first found in Coaching Agile teams JourneylinesJourneylinesJourneylinesJourneylines
- 53. Think about teams you have been in, what did you appreciate about them? Team values/norms PropertiesPropertiesPropertiesProperties ofofofof goodgoodgoodgood teamsteamsteamsteams
- 54. After this team effort, I have <done something fulfilling for me> IndividualIndividualIndividualIndividual GoalsGoalsGoalsGoals
- 56. Organizational GoalsTeam Goals Individual Goals What is success? What determines success?
- 57. JourneylinesJourneylinesJourneylinesJourneylines PropertiesPropertiesPropertiesProperties goodgoodgoodgood teamsteamsteamsteams GoalsGoalsGoalsGoals ProductProductProductProduct OrganizOrganizOrganizOrganiz.... WhatWhatWhatWhat isisisis successsuccesssuccesssuccess???? IntroIntroIntroIntro MakeMakeMakeMake posterposterposterposter Show +Show +Show +Show + feedbackfeedbackfeedbackfeedback IndividualIndividualIndividualIndividual goalsgoalsgoalsgoals Team +Team +Team +Team + interpersonalinterpersonalinterpersonalinterpersonal skillsskillsskillsskills ResponsiResponsiResponsiResponsi bilitybilitybilitybility ProcessProcessProcessProcess RoleRoleRoleRole ofofofof conflictconflictconflictconflict,,,, Trust,Trust,Trust,Trust, TTTTuckmanuckmanuckmanuckman ThinkThinkThinkThink aboutaboutaboutabout twotwotwotwo situationssituationssituationssituations Call onCall onCall onCall on behaviourbehaviourbehaviourbehaviour HowHowHowHow totototo workworkworkwork togethertogethertogethertogether TimesTimesTimesTimes DoneDoneDoneDone arcitecturarcitecturarcitecturarcitectur eeee ProcessProcessProcessProcess Check inCheck inCheck inCheck in Ideas Doing Done WarmWarmWarmWarm UpsUpsUpsUps WhatWhatWhatWhat determinedeterminedeterminedetermine ssss successsuccesssuccesssuccess????
- 59. Trust Open (positive) conflict Innovation, synergy RoleRoleRoleRole ofofofof conflictconflictconflictconflict onononon teamteamteamteam
- 60. HandlingHandlingHandlingHandling ConflictConflictConflictConflict Have you seen this handled well? How? Not so well? How?
- 61. Call onCall onCall onCall on behaviourbehaviourbehaviourbehaviour Who does this? How?
- 63. JourneylinesJourneylinesJourneylinesJourneylines PropertiesPropertiesPropertiesProperties goodgoodgoodgood teamsteamsteamsteams GoalsGoalsGoalsGoals ProductProductProductProduct OrganizOrganizOrganizOrganiz.... WhatWhatWhatWhat isisisis successsuccesssuccesssuccess???? IntroIntroIntroIntro MakeMakeMakeMake posterposterposterposter Show +Show +Show +Show + feedbackfeedbackfeedbackfeedback IndividualIndividualIndividualIndividual goalsgoalsgoalsgoals Team +Team +Team +Team + interpersonalinterpersonalinterpersonalinterpersonal skillsskillsskillsskills ResponsiResponsiResponsiResponsi bilitybilitybilitybility ProcessProcessProcessProcess RoleRoleRoleRole ofofofof conflictconflictconflictconflict,,,, Trust,Trust,Trust,Trust, TTTTuckmanuckmanuckmanuckman ThinkThinkThinkThink aboutaboutaboutabout twotwotwotwo situationssituationssituationssituations Call onCall onCall onCall on behaviourbehaviourbehaviourbehaviour HowHowHowHow totototo workworkworkwork togethertogethertogethertogether TimesTimesTimesTimes DoneDoneDoneDone arcitecturarcitecturarcitecturarcitectur eeee ProcessProcessProcessProcess Check inCheck inCheck inCheck in Ideas Doing Done WarmWarmWarmWarm UpsUpsUpsUps WhatWhatWhatWhat determinedeterminedeterminedetermine ssss successsuccesssuccesssuccess????
- 64. HowHowHowHow totototo workworkworkwork togethertogethertogethertogether ProcessProcessProcessProcess
- 65. HowHowHowHow totototo workworkworkwork togethertogethertogethertogether TimesTimesTimesTimes Mother of all agreements
- 66. WorkWorkWorkWork breakdownbreakdownbreakdownbreakdown DoneDoneDoneDone Trustworthy feedback on results
- 67. Req 3 Req 1 Req 2 Logic DB UI Traditional Work breakdown
- 69. JourneylinesJourneylinesJourneylinesJourneylines PropertiesPropertiesPropertiesProperties goodgoodgoodgood teamsteamsteamsteams GoalsGoalsGoalsGoals ProductProductProductProduct OrganizOrganizOrganizOrganiz.... WhatWhatWhatWhat isisisis successsuccesssuccesssuccess???? IntroIntroIntroIntro MakeMakeMakeMake posterposterposterposter Show +Show +Show +Show + feedbackfeedbackfeedbackfeedback IndividualIndividualIndividualIndividual goalsgoalsgoalsgoals Team +Team +Team +Team + interpersonalinterpersonalinterpersonalinterpersonal skillsskillsskillsskills ResponsiResponsiResponsiResponsi bilitybilitybilitybility ProcessProcessProcessProcess RoleRoleRoleRole ofofofof conflictconflictconflictconflict,,,, Trust,Trust,Trust,Trust, TTTTuckmanuckmanuckmanuckman ThinkThinkThinkThink aboutaboutaboutabout twotwotwotwo situationssituationssituationssituations Call onCall onCall onCall on behaviourbehaviourbehaviourbehaviour HowHowHowHow totototo workworkworkwork togethertogethertogethertogether TimesTimesTimesTimes DoneDoneDoneDone arcitecturarcitecturarcitecturarcitectur eeee ProcessProcessProcessProcess Check inCheck inCheck inCheck in Ideas Doing Done WarmWarmWarmWarm UpsUpsUpsUps WhatWhatWhatWhat determinedeterminedeterminedetermine ssss successsuccesssuccesssuccess????
- 71. #1 Clear authority to manage own work process #2 Compelling direction #3 Clear boundaries #4 Stability over some time #5 Trustworthy feedback on results #6 Interdependence #7 Effort is put into team building
- 72. accounts for about 90% of the variation in how well a team eventually performs R Hackman http://blogs.hbr.org/cs/2011/06/six_common_misperceptions_abou.html
- 73. Henrik Berglund Agile Coach, Cedur AB henrik@cedur.se Twitter: @henrikber Skype: henrik.berglund Blog: www.cedur.se/agile-blog +46 709 40 08 64 I offer free lifetime support on this presentation! http://www.slideshare.net/henrik_berglund