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Recomendation Letter

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Joven Trinidad
Joven Trinidad

Joven II F. Trinidad is recommended for a position by his former employer Smartmatic. He worked as a trainer for Smartmatic from December 2015 to May 2016, assisting with trainings for the Philippines' vote counting machines and canvassing systems used in their recent elections. Joven helped develop training materials, trained over 150 people, and ensured training targets were met. He displayed strong technical skills, an ability to work well under pressure and tight deadlines, and kept trainees engaged. Joven's employer saw him as a highly valuable asset and recommends him for any future endeavor.

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Joven II F Trinidad Unit 27F Trion Tower 1 McKinley Parkway, 9th Avenue Bonifacio Global City, Taguig City, 1634 +639234944522 Trinidad_joven@yahoo.com May 31st 2016 Re: Recommendation Letter To whom it may concern: I would like to recommend Joven II F. Trinidad as a candidate with your organization. He worked as a trainer for Smartmatic from 9 December2015 to 31 May 2016. His engagement covered the period of our company’s consulting services for the vote-counting machine (VCM) automated General Elections in the Philippines. During his time with us, Joven did an excellent job in his position and was an asset to our team by performing the following tasks to our full satisfaction. For the Vote Counting Machine (VCM) training, he was in charge of co-developing and executing the training of about 150 field trainers and technicians. He co-edited the VCM manual and developed the section on frequently asked questions. In addition, he performed the VCM set-up and trouble-shooting operations for an instructional video. Joven proved to be able to work under tight deadlines, preparing his trainees successfully for their evaluation, thus achieving all training targets and ensuring participants’ satisfaction to a high degree. His hands-on approach and interactive training style enabled trainees to later on independently perform their duties and responsibilities in the field. For the Consolidation and Canvassing System (CCS) training, Joven executed a training-of-trainers (TOT) program for canvassing technicians and was assigned as a room owner in the National Technical Support Center (NTSC) during the elections. There he had the oversight of about 150 agents per shift, handling second-degree problems, and coordinating with government officials of the Commission on Elections (COMELEC) for approval of lowering down proclamation thresholds in cases of VCM malfunction. It was particularly in these situations, when Joven underscored his skills to multi-task under enormous pressure, finding innovative solutions, and communicating effectively across different departments. He showed a clear client orientation when co-training members of the Philippine Congress for the proclamation of national-level positions.
For the cloud-based trouble-shooting system E360, he trained about 250 agents in both technical procedures and soft skills for handling client calls from more than 50,000 field technicians. Given the short lead time for preparing and teaching these training modules, Joven showed an encouraging ease in understanding and applying new skills and knowledge to ensure the proper performance of the agents. His positive attitude towards the election-related implementation challenges proved very effective in keeping trainees engaged and motivated under all conditions. In addition to these three work areas, Joven was also assigned for field testing, where he did VCM quality-assurance checks in both urban and rural areas in the provinces of the Philippines. In all these tasks, we could always rely on his proactive contributions, independent problem-solving, and efficient teamwork. He had an excellent rapport with all our constituents, including COMELEC. Being able to communicate and collaborate with different people and under minimal supervision, Joven played a key part in ensuring the successful, internationally recognized VCM-automated elections in the Philippines. Based on these achievements, we see Joven as an asset to any employer and highly recommend him for any endeavor he chooses to pursue. Best Regards, Althea Secretaria Training Coordinator, Smartmatic Philippines

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Recomendation Letter

  • 1. Joven II F Trinidad Unit 27F Trion Tower 1 McKinley Parkway, 9th Avenue Bonifacio Global City, Taguig City, 1634 +639234944522 Trinidad_joven@yahoo.com May 31st 2016 Re: Recommendation Letter To whom it may concern: I would like to recommend Joven II F. Trinidad as a candidate with your organization. He worked as a trainer for Smartmatic from 9 December2015 to 31 May 2016. His engagement covered the period of our company’s consulting services for the vote-counting machine (VCM) automated General Elections in the Philippines. During his time with us, Joven did an excellent job in his position and was an asset to our team by performing the following tasks to our full satisfaction. For the Vote Counting Machine (VCM) training, he was in charge of co-developing and executing the training of about 150 field trainers and technicians. He co-edited the VCM manual and developed the section on frequently asked questions. In addition, he performed the VCM set-up and trouble-shooting operations for an instructional video. Joven proved to be able to work under tight deadlines, preparing his trainees successfully for their evaluation, thus achieving all training targets and ensuring participants’ satisfaction to a high degree. His hands-on approach and interactive training style enabled trainees to later on independently perform their duties and responsibilities in the field. For the Consolidation and Canvassing System (CCS) training, Joven executed a training-of-trainers (TOT) program for canvassing technicians and was assigned as a room owner in the National Technical Support Center (NTSC) during the elections. There he had the oversight of about 150 agents per shift, handling second-degree problems, and coordinating with government officials of the Commission on Elections (COMELEC) for approval of lowering down proclamation thresholds in cases of VCM malfunction. It was particularly in these situations, when Joven underscored his skills to multi-task under enormous pressure, finding innovative solutions, and communicating effectively across different departments. He showed a clear client orientation when co-training members of the Philippine Congress for the proclamation of national-level positions.
  • 2. For the cloud-based trouble-shooting system E360, he trained about 250 agents in both technical procedures and soft skills for handling client calls from more than 50,000 field technicians. Given the short lead time for preparing and teaching these training modules, Joven showed an encouraging ease in understanding and applying new skills and knowledge to ensure the proper performance of the agents. His positive attitude towards the election-related implementation challenges proved very effective in keeping trainees engaged and motivated under all conditions. In addition to these three work areas, Joven was also assigned for field testing, where he did VCM quality-assurance checks in both urban and rural areas in the provinces of the Philippines. In all these tasks, we could always rely on his proactive contributions, independent problem-solving, and efficient teamwork. He had an excellent rapport with all our constituents, including COMELEC. Being able to communicate and collaborate with different people and under minimal supervision, Joven played a key part in ensuring the successful, internationally recognized VCM-automated elections in the Philippines. Based on these achievements, we see Joven as an asset to any employer and highly recommend him for any endeavor he chooses to pursue. Best Regards, Althea Secretaria Training Coordinator, Smartmatic Philippines